UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,221 topics in this forum
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Hello, I've got a Hoover DXOA410C3 which is about 2 months old now, and I've noticed it makes quite a loud whining noise when you turn the drum (by hand or when the motor turns it). Maybe it's normal (normally the machine is on overnight so I don't hear it), but I wanted to get another opinion! Obviously it's still under warranty and everything, but it would be embarrassing to call someone out and be told everything's fine Video of the noise: https://www.dropbox.com/s/tph9brqfakieas7/IMG_2925.mov?dl=0 Thanks
Last reply by natnrg, -
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- 11 replies
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I am looking to replace the hinge on my Bosch Exxcel 8 VarioPerfect. The hinge seems readily available but I am unable to work our how to take the door apart. In the past doors used to have a series of screws for fixings and the door could be separated by removing these. However I notice that the door surround on this machine doesn't have any screws. Instead there are round plastic discs with a hole in the centre. Are these factory moulded / fitted permantly or can these be removed somehow? Or have am I over thinking it and I simply need to prise the door apart?
Last reply by Roving-Ross, -
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Hello, I hope you can help. Today my washerdryer model Hoover 7514da-80 showed fault code E21. I can't even find online what this code refers to. I have looked at the discharge pump, tried resetting (just says E21), disconnected all electrical connectors on main PCB. Can anyone offer any guidance please?
Last reply by Whitegoodshelp (Andy), -
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WAQ243D1GB/09 Advice needed. My Bosch washing machine has started to trip my fuse box a couple of minutes into it’s cycle...however I am able to run the drain cycle and quick was cycle. Any advice on possible fixes would be much appreciated
Last reply by Whitegoodshelp (Andy), -
Hi there, have a Candy washer dryer with a noisy bearing and the repair shop says bearings for this model are welded in to the drum and therefore a new drum is required. is this correct as I've never heard of this before and it seems such a waste as the machine is pretty new still?
Last reply by David Tavendale, -
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Hi. A little before Christmas, our (13 month old) washing machine packed in. We did a bit of investigating locally and found an engineer with good feedback. He came out and assessed the machine, and decided that the problem was the motor, and that we’d need a new one. His prices seemed reasonable and he knew his stuff, so we had him order the part. £135 for the motor and only £30 to fit it. Plus £30 for the initial callout fee, so £195 all in. He came the following week and replaced the motor, but afterwards he said he’d discovered a fault on the circuit board control panel that was causing the problem with the motor, and that if we tried to…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
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I’m not able to do a resistance test on a Bosch door interlock, is this because it contains a bi metallic coil?
Last reply by Techrobot, -
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hi guys. i have a bush f721qb washing machine which i have replaced the door seal. so i have put it back together and all im getting is start light and stop lights are just flashing? i also have another bush washer sa127qw which works fine. as both front panels are exactly the same i swapped the mainboard from the good one to the bad one and it works. no flashing lights. so i tried the bad one in the good washer and it works fine too???? but when i put oit back into the first washer same thing just flashing lights??? can anyone help with this?
Last reply by Whitegoodshelp (Andy), -
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Hi I have an Indesit washing machine and it has always worked well, but a few days ago we put dishwasher liquid in it, which caused it to over foam through the door. I have tried to run it a few times since then, but for some reason it does not spin. Water gets in, it can turn and rinse, but does not spin. Any advice greatly appreciated. Kind regards Johan
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 2 replies
- 307 views
VarioPerfect Serie 8. IDos dispenser is showing low detergent all the time. Even after filling up to max. It began so after I accidentally dropped too much detergent for the drum clean cycle. Foam was coming out of the drawer. Is that the dispenser fried or anything else? Or could it be reset somehow?
Last reply by Renoir, -
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- 5 replies
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Hiya all.Ive got a bosch wtn85201 c9ndenser dryer with a cracked door glass.I have the replacement part but I just cannot work out how to dismantle the door.There are no visible screws and it doesnt want to seperate if i try to pry it open.And I'm wary of forcing it.Has anybody encountered this ? Thanks very much in advance.Phil.
Last reply by Phil9560, -
- 2 followers
- 3 replies
- 278 views
Hi guys bought a second hand maytag MWA 09149 a few weeks ago, but now we have a fault, machine lights up but wont start, it is showing no faults, so far i have checked the heater element getting 27 ohms, thermistor was giving a reading, had continuity at water valves and door interlock is locking the door, machine will not allow water in and makes a couple of clicking noises, also anyone know how to ut this model into test mode, have pressed reset no avail. thanks in advance
Last reply by Whitegoodshelp (Andy), -
- 1 follower
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- 275 views
Hi Forum Got a Miele WKG 130 - NDS with TwinDos, however when I try to run the TwinDos maintenance it only works on container 2 - with a TwinDosCare container - when the TwinDosCare is in container 1 - I receive a display message that "there's not enough detergent/water in the container. Repeat process" - tried 6 times now and the same occurs 1) Has anyone seen this "problem" before and knows how to solve it? 2) Does anyone knows how to "force" the use of container 2 on every wash? Thanks in advance 1
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 5 replies
- 407 views
Hi I have a Logik Washing Machine , it switches on and sounds like it's trying to start a cycle , it seems to be trying to pump out all the time then E21 for blockage shows but I have check the filter at the pump the hoses the filter on the inlet what's my next move please
Last reply by Whitegoodshelp (Andy), -
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Youtube Video I've made a video of the problem. I'm an electronics engineer, so not daft. I've checked the springs which seem fine, as do the dampeners. The concrete also seems stable. I did recently move home and ever since the machine has been incredibly noisey which has gotten progressively worse/developed into a knocking noise. Is it the bearings? Can I fix it? Any help appreciated as I don't really have a clue. I've replaced the brushes but apart from that it's never failed me over the last 16 years. Cheers
Last reply by nicam49, -
- 2 followers
- 4 replies
- 351 views
I have an AEG washer/dryer, bought 2 1/2 years ago (the product details show that it was actually made in 2017). The drum hose has split, (the hose that connects the drum to the drain pump) and although I managed to push it on a bit further and adjust the clip, it is not going to last much longer. I cannot find the part anywhere, not on AEG's parts website or anywhere else. How can this part be no longer available when its less than three years old? The model number is L7WBG741and the product number is 91460381200. It looks a bit like this though this is not the one for my machine:
Last reply by plumtreebabe, -
- 1 follower
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- 320 views
hi I have a Hotpoint wml520 aquarius washing machine. It has just stopped mid cycle after making an odd noise and the drum will now no longer turn. i have taken the back off to have a look and the motor and belt appear to be working ok but when the belt tries to turn the drum it cannot move it as for some reason it is completely stuck. I believe that normally the drum should be able to be turned freely. The wheel on the back of the drum which the belt fits around can only be moved about 1 or 2 mm. Can anyone advise please? Many thanks for any help
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 334 views
Hi to all on here! I found this site by chance, lets see if I can find some answers! I have an issue with a Hotpoint Aquarius 8640 washer dryer. It seems to make a clanking, knocking noise while operating as of late, naturally this is worse during the spin cycle. I have taken the top/back covers off and looked inside. On inspection nothing broken or out of shape, all seems to be as it should be. The rear of the drum seems to have a lot of excess movement, like it is flopping around, forward and backwards and up and down. My guess is the gas struts at the bottom are worn giving excessive movement ? They look like oil is weeping from them. Al…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 229 views
I've had the machine for about 4 months. It makes tapping noises. banging noises, high pitched whistle when spinning and has developed a creaking noise recently. I've levelled it up with a spirit level and tried different ways to make the load even, including pausing the program half way through and moving the clothes around. Nothing seems to work!?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
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- 255 views
Hi all. New here so bare with me. Two days ago I put a wash on as normal and whilst I was in the shower I heard a loud pop come from the washing machine. When I went into the kitchen the washing machine was completely off and I’m unable to get it back on at all. There was an electrical burn smell in the air. I decided to have a look in the back of the machine and found that the connector wire to the motor has been burnt, also there’s a lot of what may be like scale or rust on the male connector. I’ll attach photos for you to see. Anyway my question is, will I be able to repair this? And if so do you know how? If you have any questions feel free to ask. P.s the …
Last reply by Jaxxon0121, -
- 2 followers
- 1 reply
- 1.1k views
Hi My beko washer dryer WDX8543130B is washing fine but the dryer is going on spinning etc but is not heating up or drying the clothes. Any help with what the problem could be? Thanks in advance.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 0 replies
- 252 views
Hi All, We have a 2011 LG washing machine, it makes little to no noise while washing, but when it spins it is vibrating a lot and making a quite horrendous noise, Not much else to say, just wondered if you had any ideas what the noise points to and what i need to do to fix it. Thanks in advance video-1607074094.mp4
Last reply by Biscuit1983, -
- 1 follower
- 10 replies
- 788 views
Hello, I have an indesit washing machine and the drum has dropped. I need to attach this again but not sure where the springs attach to. There are a couple of holes on the side of the top frame either side but the opposite holes are not symmetrical. I have attached a couple of pics. Regards,
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 398 views
Hi, I would much appreciate any help with the following. The Door on my Indesit is permanently locked with the door lock symbol on the control panel illuminated. I can open it with the green plastic door lock over ride strip ( by pulling it downwards ). The fault code F06 is appearing on the control panel with all the lights flashing. The other symptom is when you first turn the power on there is a 1 second long " fast rattle " sound - like the door solenoid is opening and shutting rapidly. I bought a new door catch and installed it but the symptoms remain the same ( the old one didn't smell burnt out either ). Any ideas what to try next ? Thanks …
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 0 replies
- 250 views
I have a 4 year old zanussi lindo 300 and it has started making an unusual noise. The noise is a ratting sound which happens at the very beginning of the cycle, before the drum even starts moving or water comes in. Once the water starts filling and drum starts moving the noise stops and everything continues normal. I am worried that if I don't address the cause of the rattling sound, more damage will occur. I've searched endlessly on Google but can't find anything specifically relating to noises before the drum starts moving. I have attached a short video where you can hear the noise quite clearly. Any ideas would really be appreciated! Thanks in advance. 20201205_…
Last reply by Lm81,
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