UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
Read Rules before Posting!
2,017 topics in this forum
-
- 1 follower
- 1 reply
- 212 views
I have a Beko WDA914401W washer drier which will not start. Does anyone know if there is a reset button or sequence that can be carried out. The water is trying to enter the unit and I am wonder if it may be a solenoid valve
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 0 replies
- 177 views
My new article is up on Whitegoodshelp is for anyone who has taken out the pump filter to clean it or remove an obstruction only to now find it's leaking. It's surprising how often it seems to happen - pump filter leaking after removing it to clean
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 17 replies
- 501 views
Hi, I've got a Miele 4144, about 12 years old. Since I moved house, it's been on a suspended floor. Despite levelling, it vibrates a lot on spin, and you can feel through the floor. I had an engineer check it whilst still in warranty, and he said the machine was fine, it was just the floor. We recently tried a rubber mat to quieten the vibrations - this had the effect of making the machine rock more, and very recently it developed a knock on spin (ran fine on a low 600rpm spin). I'm a competent foyer at many things, so was up for taking a look, and have stripped down. I've ordered replacement shock absorbers and will install later. I'm also going t…
Last reply by Leon2, -
- 2 followers
- 11 replies
- 782 views
If I place a finger on the drum, I can move it back and forth very easily. When the machine is on a spin, it makes a loud knocking noise. I have checked the weight is tightly attached, the springs are ok and attached as are the shock absorbers underneath. Can anyone point me in the direction of the potential issue and solution? It's a Hotpoint washing machine. Thanks.
Last reply by Beamsley, -
- 3 followers
- 13 replies
- 575 views
I have a Bosch WKD28351GB which is 4 years old, I've only ever used it for washing but tried to use it for (gentle) drying for the first time. The machine ran for about 5 minutes and then tripped the RCD, resetting the RCD was not possible without unplugging the machine. After leaving it unplugged for an hour or so, I tried again and it did not trip the RCD. So I tried running the dryer again but the same happened i.e. after 5 minutes of running the RCD tripped. After some googling I read about the mains filter capacitor and since taking the lid off I did notice that this was the area which got quite warm whilst the lid was on. I have 20 years experi…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 194 views
Hello, I get the "wash motor fault" error message on my machine. The error points to the motor being faulty? Does the motor need replacing or could it be something else? The machine is 7 years old and is used on average once a week. I do now live in a hard water area. Thanks Sal
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 8 replies
- 288 views
Power on washer, push cycle and everything seems normal. Once you push start, defaults to draining. Pause button will not work or any other button other than power off. Main PCB and mems sensor have been replaced. This is a topload WA50K8600AV/AA
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 2 replies
- 234 views
I had cause to remove the dispenser housing on my Miele WT945 in order to repair a crack, all went well with the repair, and so I thought with the reassembly. On testing the machine on a wash cycle it filled ok with no problems, it went through the wash cycle again no problems. Then on the first drain cycle the water poured out from the top left rear of the machine, I don't know what you might call the part in question or why the water gushed out of it, so I have added a couple of pictures. The offending part is the white cap in the second picture, the 3rd picture is the cap disconnected, there's no seal or anything just a small green ball. Any ideas would …
Last reply by RobH, -
- 1 follower
- 10 replies
- 3.4k views
Hi. My Bosch Classixx 1000 has been a solid performer for nearly 20 years. But, it's now developed a fault. it's clear that it's a PSU problem on the main board caused by water ingress onto the board. The PSU uses a TOP209P, a three terminal Off-line PWM switch. That may be faulty so I have ordered a new one. However, the more difficult issue is that the transformer in the circuit has an open circuit on one of the windings. This component might be hard to repair (but not impossible). I wish I could source a new transformer, but what the chances of that I don't know. There are markings on the transformer something like V0GT R1 or VO6T R1. I attach pictures. Can t…
Last reply by Whitegoodshelp (Andy), -
- 0 replies
- 132 views
Hey! So my indesit washing machine has been Working fine but tonight has stopped working. I've cleaned out the filter and the waste pipe but still nothing. I've turned it on an off at the socket. Basically when I choose a cycle and press start the door lock light flashes and beeps 3 times then nothing happens..... Any ideas?!?! Thanks
Last reply by Robiambob, -
- 1 follower
- 5 replies
- 265 views
Hi, I was given 2 little brackets by an engineer to help stop the vibration on the spin cycle but i dont know where they should be fitted any ideas?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 4 replies
- 2.4k views
So I had a Beko WDR 7543121B. It worked great, after 9 months the dryer started failing to heat. It got repaired and sorted. 3 months later it began to cut out during wash cycles. It got repaired. 3 months later, cutting out on wash leaving clothes soaked. Onto dry cycle, will run for 2 hours and not take any dampness out because it gets super hot and leaves every thing wet with steam. Over 7 weeks it had 8 repairs, replacing circuit boards, heating elements, filters and connectors. Still same problem. So my extended warranty replaced it. Brand new one today Beko WDR 7543121W same model, but white instead of black. First wash, with a 90 minute …
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 2 replies
- 1.4k views
Hi, Please could I have some advice as to whether this is something we can investigate ourselves? I have read all your pages on noisy machines and the forum advice and it doesn't sound like it's a bearings problem. The loud tapping/knocking sound happens when the machine builds up to speed and usually the noise maintains at this speed. This happens when the machine displays the wash cycle light and the rinse cycle light. The noise stops after a couple of minutes even when the spin is going slightly faster and doesn't happen at all when slowing. It doesn't happen at the start of the spin cycle either although does after 10 seconds of spinning. It sounds quite metall…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 12 replies
- 325 views
Hello, I currently have a 4 year old Beko WMI 71641 washing machine. Last week, during the drain cycle - water was spraying into the machine via the detergent drawer - which is obviously not what it should be doing while on drain. I was advised that it is more than likely the main front board.. so I found a company online who harvest parts from machines and they managed to find me a new front facia with board included and posted it out to me. This weekend we fitted the new facia and board and the immediately put the washing machine onto spin/drain setting and it worked! - no more water coming in. Problem solved.. or so i thought.. Last nigh…
Last reply by benni8, -
- 1 follower
- 2 replies
- 210 views
I have a beko wdx that turns itself off after running for a few minutes. I've put it into test mode and it just shows 15 I've tried searching for error codes and how to reset this model but can't find any info online. Any help would be greatly appreciated. Thanks
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 11 replies
- 4k views
Hi. Would be very grateful for advice on following problem with our integrated AEG washer dryer which is just over 4 years old. I’ve gone through your videos but am still not sure what is causing the noise. The machine has developed a knocking sound which you can hear when you rotate the drum by hand - it creates a single or double knock for each whole revolution of the drum. It’s louder when you turn the drum anti-clockwise. It is muffled during the wash cycle but then becomes very loud during the spin cycle. There is no rumbling sound and there’s no leakage or brown staining in machine. The machine works perfectly fine and cleans and drys clothes. When moving the drum …
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 0 replies
- 147 views
I've just finished a new washing machine help article on Whitegoodshelp. I recently had to repair my son's washing machine. It was making a strange tapping, rattling sound when the drum revolved. It was much louder on the spin cycle. At first I was puzzled and was unsure what the noise could be. When I pulled out the washing machine and took off the back panel I could see that the drum pulley was loose. It was still securely fastened with the pulley bolt, but the centre of the pulley had badly worn. Full story with videos and sound can be found here rattling tapping and grinding noise on spin
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 2 replies
- 180 views
Hi there I have a whirlpool wwdc 9440 that’s about 4 years old and keeps displaying error message f:08 after every wash. I understand this can be linked to heating element so tested old element and confirmed open circuit. Ordered new element like for like. Tested new element around 30 ohms- All good, fitted but still same fault occurring. Decided to check temp probe. Measured around 9k ohms and goes up and down when put in hot or cold water so believe this is working. Only thing left I can think of is control unit. But what is strange is I definitely failed the old heating element so unless two things have gone wrong? What do you think? Thank you for your time.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 162 views
Hi there, I have the above washer/dryer that has recently packed up after showing some Power failure (PF) warnings. The washing machine died and I removed the main board and found a blow transistor, so I have fitted a new Main PCB and now a Relay on the PCB just clicks constnatlly. Any ideas on what might need doing next? could the controller board affect it? I have had a good search on the forums, and not had much luck finding an answer. Thanks for your help!
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 8 replies
- 267 views
Hi. We have a problem with our Bosch Washer / Dryer which keeps tripping and not drying. I reset the thermostat, but it does it again after a couple of washes. In the link below, someone had the same problem back in 2017, but he cleaned the Fan out of fluff. I would like to try the same, but it doesn't give a step by step guide, nor shows any pictures of what to take apart. Can anyone help?
Last reply by Richard Cherry, -
- 1 follower
- 1 reply
- 159 views
Please can you help me? I have a Hotpoint washing machine, model: WML520 'Aquarius'. When I turn it on I get flashing lights. Specifically, the 'SuperWash', 'ExtraRinse', MiniLoad', 'ReducedCreases' & 'StartlPause' lights flash, and the 'Spin' and 'PumpOut' indicators are continuously lit. I am sure this must be a service-code for something. Do you know what it is?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 5 replies
- 111.6k views
Hello, I've got a huge problem with my washer dryer. Here's what's happening: several months ago i noticed that at the end of a wash cycle time was running slowly - now i know it was due to slow draining. Eventually the f05 error came up once every few weeks, but now it's on every time and i can't finish any wash cycle. It gets on between 'wash' and 'rinse' so it's during the first drain. I have checked the filter and the pump (with the ball in), both perfectly clean. I have blown into the outlet hose and it's fine too. I have replaced the motor of the pump with a new one and it's still the same. I can always hear the pump working but the water is not being removed from…
Last reply by Whitegoodshelp (Andy), -
Hi, I wanted to clean the pump filter, however when I unscrewed the lock, it did not open the hole and there was some other part still in the way. Please look at the image cause it's hard to explain: How do I remove this white part inside? And moreover why is there no pipe for draining the water on the left of it even though there is clearly a place for it? My washing machine is Bosch Maxx 5. Thanks
Last reply by Whitegoodshelp (Andy), -
Hi my Indesit washing machine won’t work on the separate extra spin cycle. The minutes show but the machine just slowly moves but doesn’t go into full spin mode. I’ve cleaned the filter
Last reply by Louisa, -
- 1 follower
- 1 reply
- 484 views
hi, i have a logik L814wm16 washing machine displaying error code e21 (drain pump error), I have cleaned the filter, removed and cleaned the pump, removed and cleaned the sump hose, removed and cleaned the pressure bottle and hose but the problem persists - the pump is definitely working - its spinning. I know that there's no water in the machine and yet it's stilling trying to pump out. I have replaced the water sensor switch. Is there likely to be a drain sensor anywhere? When the pump isn't connected I get error e12 (overfill error). I'm about to give up and buy a new one....but... thanks for any guidance. jack
Last reply by Whitegoodshelp (Andy),
Book your Repair
Order your Spares
Ransom Spares is a family company with over 1 million white goods appliance spare parts for sale. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot
Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -