UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
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2,001 topics in this forum
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- 3 followers
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My washer dryer has stopped working completely – no lights on the front panel, no switches work. I called my local appliance repairer who assessed the situation as one of the three circuit boards was not working. However he felt unable to proceed with the repair without knowing which of the circuit boards had failed, and what had caused the failure. On that basis he felt the cost of repair would be more than the machine is worth. The machine is only just two years old – plugs, sockets, fuses etc all fine.
Last reply by bob12241, -
- 1 follower
- 0 replies
- 56 views
Hi all. Iv just bought a 2nd hand hotpoint wmfug742g it all worked fine when I picked it up. Got it home plugged it in and the key lock will not come off. I hold the button down for 3 seconds and it counts down from 3 but the key lock will not come off. I have tried unplugging it for 10..15mins and trying again but the key lick won't come off. Won't even switch off with the power button. Any help and advice would be much appreciate thank you
Last reply by Erni28, -
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Hi. I have problem with my samsung washing machine model WF70F5E5U4W. Somethimes not reaching full speed on spin cycle and drops from 9 min to 1 min. When I enter in test mod and run SPN it reach 1400 rpm an than throw 3e2 code. Somethimes SPN test run normal without error. Main PCB changed Motor changed (BLDC) Please help. Tnx.
Last reply by Hrvoje, -
- 1 follower
- 2 replies
- 64 views
Hi, I have a 1.5 year old Beko WTG620M1W_WH and recently had some rust stains on my bedsheets and clothes. The filter was clear. Is this a problem with the washing machine or the pipes? Any idea what the solution might be? Wondering if it's worth getting a technician or just buy a new machine.. Thanks in advance! T
Last reply by Tuli666, -
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- 44 views
Hi to all, I've had a look at the Troubleshooting page but could not find a section which relates to this problem. We've had this machine for 17 years now and although the body is rusting underneath the soap drawer, it still worked smoothly until a couple of days ago when any program used simply goes to the rinse program. We usually use either the 30 or 40 Cotton program with the Quick wash button and the Reduce Ironing buttons. Both the 30 and 40 degree programs take around 53 to 59 minutes. A couple of days ago any program be it from the Cottons section, delicates etc. simple shows 20 minutes on the display and the machine performs a rinse cycle. I checke…
Last reply by malteser65, -
- 1 follower
- 1 reply
- 33 views
Hi, I have a Leisure RI85421 Washing machine and it started beeping whilst off this morning. I tried to turn it on a bit later but nothing happened. I have tried turning it off at the wall for a few hours but it still isn’t turning on. Have checked to see if there was a circuit trip and have tried plugging a hairdryer into the plug. Nothing has worked so far. Has anyone else had this experience before? Some advice would be much appreciated! Thanks
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 13 replies
- 144 views
Hi, I wondered if anybody can help me identify a replacement drain pump for this machine as Beko don't stock the genuine part anymore. I can't find a universal part that seems to match this one Pics of pump here https://imgur.com/a/IKo8EH3
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 9 replies
- 81 views
In middle of cycle Miele displayed F50 clothes didnt spin. Cleaned filter machine span motor very slowly then stopped totally. If reset machine it fills and then pumps water out but wont turn motor. Drum rotates without issue. Machine 7 years old. An enginner wanted £250 to stripdown as back dont come off. Everyring need to come out of front. How easy is it to take front panel off. Does xonreol panel need to come off to acccess screws? On and yes Test cycoe shows motor fault on first position
Last reply by Whitegoodshelp (Andy), -
I have a ZWD1262W. It works fine as a washing machine. However if I try to use the drying function it will initially work (run, air heats up etc) but where I set the drying time equal to or greater than 6 minutes then on count down the machine will stop and the led lights flash. When looking at the diagnostics it shows a control board fault. (If I set the drying time less than 6 minutes all is ok. The machine will also reset OK and function until again a drying time of more than 6 minutes is selected and on countdown the same fault occurs) I tried a new heater but this didn't make any difference (thought perhaps an earth fault). I have found a replacement pcb (…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 4 replies
- 59 views
Please see photos i don't know what to do squint drum noisy machine small bits of grey plastic when we wash stuff. All help and advice appreciated, many thanks . Stevie
Last reply by Stevieb, -
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- 0 replies
- 41 views
Hi please can someone help, I am trying to find out what component Q14 is on the above control pcb of an indesit wixxe 127 machine, I don’t have a schematic, don’t know if Q14 is a triac or transistor because it’s completely shot. The pcb number is 0912150097701 Q14 is near J4 at the rear of the pcb where the plug for the door lock plugs in. Thank you
Last reply by adrianallen, -
- 2 followers
- 3 replies
- 47 views
hi i have a beko prosmart inverter washer dryer when i try to start wash cycle its start taking water and after that its not spin and after 5 to 6 minutes it start draining water and switched off itself
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 4 replies
- 85 views
Hello all, After following these excellent instructions from @bob12241 and @jonboyuk, I have tested the D7 diode (faulty) and will be replacing it to try to get my Beko WDIR7543101 going again. At the same time, I thought i'd have a go at fixing the long-standing problem with the dryer and was hoping for some help. The issue is that it cuts out after a few minutes of running. I've not used it in over a year now but since I had the machine open and multimeter in hand, here's the readings I got from testing the following parts: A. Element: 39.8 ohms B. Thermostat/Cutout 1: 0.01 ohms C: Thermostat/Cutout 2: 0.01 ohms D: Motor: 46.1 ohms These reading…
Last reply by Circuital, -
- 2 followers
- 2 replies
- 69 views
Hi, I hope someone can help on this one. Got an old Whirlpool belt driven washing machine. I checked the belt and it's on good condition. The belt will spin the shaft without catching in either direction. The drum inside doesn't move when doing this. The water will fill and drain going through the cycles and the agitator works. The motor sounds like it's working while trying to spin, if I have my timing and cycles down right. I think the big indicator of the problem may be that the drum inside is locked in place. I would use the word seized up. It doesn't seem to want to move either direction nor will it tilt or give to one side or the other as I normally have seen all …
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 36 views
Not having much luck lately, acquired the above washing machine and the thing wont fill, the unit has a triple inlet and the valves serve the door jet (working) the pre wash part of the drawer (working) and the main powder part and the drum (not working) I eventually get an ie error which is a water inlet eeror Everything else works the drum is sound and it drains okay. I therefore deduce that the inlet valve is cream crackered and buy a new one, only it's doing exactly the same as before..bugger! Is this likely a control board problem? The damn thing works when it gets enough water in it eventually but this is by only the softener jet and door j…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 33 replies
- 18.3k views
Hello, It is my first post here, and I hope I will find some help about this matter. I have this washing machine Bosch WVG30461GB, which started acting up a while back. So I'd click on the start button, after having selected the program, the door would click once and then click again, the machine would beep twice, the lock icon won't come on and the machine won't start. It used to be intermittent, and in the instances where it didn't start, retrying a few times usually got it working again. About a week ago the issue became permanent, no matter how much I retry the issue persists. After having checked the obvious things, including no blockages or …
Last reply by Gokhk, -
- 2 followers
- 1 reply
- 53 views
Hi, can anyone confirm from the attached photos that the drum position on my Samsung Ecobubble is correct or has it slipped somehow. It shredded a seal last week, fitted new seal yesterday but the drum seems to be catching on the new seal. I had to disassemble the whole thing again to take the picture. Help please, thanks.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 4 replies
- 175 views
https://youtu.be/fj8D0YTfnB0 Hello and thank you for this forum. My PANASONIC NA-140VG3 developed a grinding noise about 6 months ago and is getting worse all the time. It had a new drum and logic board at 5 yrs old under warranty, and now 3 years further at 8 yrs old this issue. It is a very loud grinding noise that occurs when the water is injected into the drum with the side jet on the top right corner of the drum. It does NOT make a noise evacuating the waste water or while spinning. The noise appears to be coming from the pump in bottom left corner, but like I say no noise doing waste water. Drum drive bearings and motor are fine. I've cleaned the pu…
Last reply by lordsofthewaun, -
- 1 follower
- 8 replies
- 180 views
I've been through the common problems and I seem to have the reverse issue... Our machine will spin (if it manages to get to that part of the cycle), but it seems to have issues with agitation (almost as if is slipping). I have replaced the belt but the issue still persists. Putting it on just a spin, it does a weird sort of jerky agitation as if it can't turn the drum successfully, sometimes it manages to get past this bit and go into a normal spin, but sometimes it doesn't.
Last reply by findon, -
- 2 followers
- 6 replies
- 1.8k views
Hi, My washing machine is making a weird clicking sound whenever the drum rotates, either by hand or during wash cycle. I read other similar topics here before posting and manually checked the drum from inside for any wire or something else being stuck - could not find anything. Below is a short video of the sound, hope this helps. Can anyone please let me know what might the problem be and is it anything I can fix myself? Also I regularly use the machine with this sound(as I have to do my washing), is this causing any long term damage to the machine? Thank you
Last reply by Faraz, -
- 2 followers
- 21 replies
- 479 views
Hello Andy I hope you are well. I haven’t been on this forum for a while. If you remember just over two years, I had many problems with several brand new washing machines which made life difficult, to put it mildly. My current washing machine has been good to me for the past two years – up until recently. It’s an 8kg Bosch Series 6 washer. I have been running the same two programs in the same order for the past two years with no problems. The programs I run are a full 60 degrees cotton wash cycle, which runs for two hours and ends with a 1200 final spin, followed by a separate 800 spin cycle, which runs for 13 minutes. I use the machine about 2 to 3 times a we…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 2 replies
- 133 views
Hi, I have a Candy GVS168D3 Washing Machine. Whenever I start a program, water keeps pouring into the dispenser section and doesn't stop until I take out the plug. I have run the diagnostic program by turning the wheel two to the left and holding options, then pressing start. There is no error code and only shows 888. I have tried cleaning the top of the dispensor draws but still nothing. It comes out of the far left side (where the 2 is) if that makes any difference. Since it stops when the plug is out, I suspect that this is an issue with the PCB / computer in the washing machine. Is there anyway to reset this or fix it without getting…
Last reply by marnilai, -
- 1 follower
- 17 replies
- 23.9k views
Hi My new washing machine is leaving black streaks on my clothes, and it happened with my last machine too. It is driving me insane! No one could get to the bottom of it so I paid for a washing machine repair guy to come round and he thought it might be the seal deteriorating and the marks may be from the rubber where the clothes are getting caught in the seal. However I clean the seal every time as I’m so paranoid about it. I don’t overload my machine and nothing I put in is that dirty, no greasy clothes etc. I do a service wash at 90 with the powder that Hotpoint recommended to keep my machine clean. I am at my wits end. I have a 3 month old baby and all his w…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 2 replies
- 93 views
Good afternoon, I have an Indesit IWME127 integrated washing machine that’s only just over two years old. The drum became very stiff to turn, and makes a loud metallic scraping noise when you try to do so by hand. I have watched various videos on this and it seems that, in order of probability, it could be: (a) a foreign object physically jamming the drum; (b) a drum bearing fault; or even (c) a damaged spider that holds the drum bearing (I had this problem before on a much older example of a similar model). Would I be able to tell which is the case by removing the back? In that case, as it’s a fitted (integrated) type and I haven’t had it out yet, what …
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
- 2.6k views
14 months old. Woke up to find completely dead. Checked the obvious FUSES/WALL SOCKET/SPUR/TRIP tested the obvious.. Another device in the plug socket..etc. Opened it up, as I own a multimeter (although no expert). Check for continuity between the plug (with it unplugged) to the PCB boards and even control panel board. They are OK. No visual burn marks or burnt components either, such as resistors or capacitors. Tested the ON/OFF switch on the board.. came back OK. Contacted a guy selling washing machine parts, he advised to turn off the machine, then hold spin and then hold the ON/OFF button and it will give error codes.. Does nothing for me…
Last reply by ABJ,
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