UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,184 topics in this forum
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- 2 followers
- 4 replies
- 24 views
Hi Guys, thanks for accepting me to the forum. I had this light blinking on my machine. did the following: 1. checked water supply: OK 2. checked flow rate: OK 3. checked the filter: OK 4. checked the waste pump impeller for free movement: OK 5. checked the drain hose: OK the light still blinks. I took the power plug out again, took off the inlet hose (with the solenoid) from the faucet, and put it back up. I put the power plug back in, now the light went off. This made me suspect that maybe the solenoid is on the edge... Anyhow, I used the opportunity that the machine is out, to clean the water inlet assembly. took it off, cleaned it, a…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 5 replies
- 75 views
AEG L7WEG851R washer/dryer. This is about the third issue I've posted about for this machine; it hasn't served us well! I have checked advice articles and can't find anything about this specific issue. Background We discovered recently that the water was not actually getting hot, so I got busy with my multimeter and established that the heating element had no continuity. I've fitted a new one today and it's working - the water is hot. However during my testing I also removed what I think must be the humidity sensor, presumably for when it's drying. It goes into the back of the drum and has a probe on the end. Please correct me if this assumption is…
Last reply by Whitegoodshelp (Andy), -
Hi all after alot of looking around trying to work out a fix for this, im in two minds as to just buy a new machine. Ive replaced the pump and taken the back off. I have replaced the water hose and checked the waste pipe too. The belt is still on. It will rinse and drain but will not complete any wash cycle- it cuts out after 2-3 minutes. Any help would be so greatly received. Thanks in advance. Machine-- Beko WDIX8543100 5 years old. £430 Serial number — 1680157408
Last reply by WillF, -
- 2 followers
- 4 replies
- 33 views
I have a brand new Beko WER860541W. We’ve had it for a week. Today it’s developed a ticking sound when the drum turns clockwise that i can only describe as similar to a ticking clock that speeds up and slows down as the drum turns. Oddly when it spins at fast speeds, the sound goes away. Other than the sound it works perfectly. I was just wondering if anyone could hazard a guess at what it could be and if it’s worth getting the engineer out. Thanks.
Last reply by Daves8888, -
- 1 follower
- 3 replies
- 57 views
Got issues with a 5 year old bosch. The drum after a wash is all sticky and full of residue which only comes off with bosch cleaner, nothing else cleans it. As soon as i do another wash the stickiness and residue slime sticks to the whole drum again. I dont know if this is coming off the clothes or from the outside of the drum...any thoughts?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 18 views
Hello I have a Bosch varioperfect serie 4 washing machine and yesterday a metal bottle top fell down the back of the detergent drawer. It’s affecting the wash/functioning. Does anyone have any tips that might enable me to get it out? many thanks, Adam
Last reply by Whitegoodshelp (Andy), -
- 4 followers
- 23 replies
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Hi My new washing machine is leaving black streaks on my clothes, and it happened with my last machine too. It is driving me insane! No one could get to the bottom of it so I paid for a washing machine repair guy to come round and he thought it might be the seal deteriorating and the marks may be from the rubber where the clothes are getting caught in the seal. However I clean the seal every time as I’m so paranoid about it. I don’t overload my machine and nothing I put in is that dirty, no greasy clothes etc. I do a service wash at 90 with the powder that Hotpoint recommended to keep my machine clean. I am at my wits end. I have a 3 month old baby and all his w…
Last reply by AKE, -
- 2 followers
- 1 reply
- 35 views
Hi. I have a beko WMI 71641 that recently stopped draining. I replaced the pump to fix this. Since then I now have an issue where the water comes in to the machine to start filling the drum but appears to immediately be drained out via the outlet hose. I’ve checked the usual things - water pressure fine, water combining into detergent drawer ok, no pipe kinks, no filter blockages. The machine finally stops after a few mins with a tap with a line though it displayed. I know this implies no water coming in, but as I say I can see plenty of water is coming in…just can’t work out why it goes at ta Ishtar back out! any suggestions gratefully received. cheers …
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 50 replies
- 75.4k views
Hi, my washing machine bleeps intermittently through the cycle. Any help would be appreciated.
Last reply by Irene, -
- 2 followers
- 3 replies
- 71 views
Hi everyone. This is my first post on washerhelp. I hope someone can help me out. I got a Miele W5801 and everything works fine, but the display / control panel displays upside down. Is there any way i can fix this, or do i need to get a new board with the display ?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 42 replies
- 21.1k views
My Bosch WVG30461GB has twice in the last month stopped drying clothes, both times I've removed the top cover from the machine and pressed the small switch between the two green connectors in the photo which has reset the machine and solved the problem. I know how to fix it but don't know why the switch (presumably some sort of overheat safety device?) is tripping in the first place, can anyone help?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 2 replies
- 932 views
Hi. Hoping someone can help me from going out of my mind. I have an LG front loader washer dryer. Even though I rarely use the dryer as I find it takes so long to dry clothes, I am really having a problem with what seems like excessive dust on my freshly cleaned clothes once dried (even line dried). It tends to be with stretchy materials more such as pants/socks/T-shirt’s etc. I’m conscious about not putting too much liquid/powder in, and not overloading the machine. I’m also conscious about not having it on the full 14000 spin incase that’s too harsh on the clothes but nothing seems to help and it becomes a little embarrassing when I’m out and whenever I move I puff with…
Last reply by Slcx, -
- 1 follower
- 14 replies
- 10.1k views
Hi, I've tried the troubleshooting guides for common problems, but haven't been able to work out the answer to this. I'm hoping someone here can help. I recently completed a wash in my Samsung Eco Bubble washer only to find both the seal around the door and the clothes themselves covered in small pieces of grey rubber residue. Further examination showed that the rubber door seal had started to disintegrate near the metal rim of the inner drum, about half way up from the bottom of the drum, I'm guessing that maybe something got stuck between drum and seal and friction then caused the seal to wear away. Now I know very little…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 5 replies
- 311 views
Hello, I have a Bosch WFG2420GB washing machine that stopped working during a wash, the' Ready' light started flashing and the door was unlocked. I think it was towards the end of the wash cycle on a 60 deg C cottons+linens setting. It still had all the water in the machine. When selecting and starting the drain function to get the water out of the machine it did not respond so I had to drain the water out of the machine with the drain hose under the front cover.I removed the pump cap and checked the pump for loose debris/fluff etc but did not find much at all. The pump impeller rotates Ok, so the pump cap has been put back on.I removed the drain hose off the back of the…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
- 185 views
I have two AEG Lavamt 981 washing machines which are still running. One is in neeed of a drum bearing change but I am struggling to obtain a replacement seal. I have tried Ransome Spares & a couple of other companies without luck. They claim not to have the necessary machine data, plate below. The twin lip seal is for a 35mm dia shaft & fits into a 78mm bore in the spider. There is an outer lip of 87mm diameter which contacts the steel outer drum. The original is Corteco 45-78/86-10.5/15 BAESLSFX7 It seems a shame not to repair this machine for the sake of an oil seal. These machines are so well made, they still work & l…
Last reply by Sparky60, -
- 2 followers
- 8 replies
- 238 views
Hi, This is far above the FAQs and I cannot find a definite answer on this site, or elsewhere, so any advice would be useful and much appreciated Unwilling to pay Miele prices for a bearing seal on a W844 machine that is 20 years old and had had a very hard life, I used a compatible seal which appears to be of good quality. As I am currently in Italy, I used ebay as most UK suppliers will not post to Italy. As I was limited on choice, I used a high tack silicone grease (this product: https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwievp7q0b3xAhXQCOwKHXqLCuoQFjABegQIFhAD&url=https%3A%2F…
Last reply by Ric2013, -
- 0 replies
- 1.3k views
We have a 7 year old Bosch Washer/Dryer machine. We typically use the dryer cycle only on towels. A complete wash/dry cycle can take over 4 hours so we set the timer at night and have soft warm & clean towels in the morning when we wake up. One night it stopped in the middle of a wash/dry cycle. The circuit breaker to the washer (and fridge) had popped. After resetting the breaker, the washer did not respond until the water was drained. The towels were still wet. A subsequent 2 hour intensive dry cycle made no difference. I like to fix things myself but I gave up trying to find helpful info on the internet. I swear that it is getting more difficult to find…
Last reply by DiogenesVS, -
- 2 followers
- 2 replies
- 214 views
Hi everyone, I’ve had my new world washing machine for a couple of months and it has started marking my clothes. It will only mark random items so some come out clean but others come out marked with dark brown/black spots. I’ve had the repairs guy come out and he says the washing machine was fine but that it could be a build up of fabric softener. I’ve cleaned my washer on a 90’c wash and it is still marking my clothes. Does anyone have any suggestions of what could be causing this. Would appreciate any advice or tips thanks joeleen
Last reply by Joeleen, -
- 1 follower
- 1 reply
- 132 views
Hi all, we have an ISE W288 ECO, it is 8 years old. It has stopped mid cycle and says wash motor fault. I have emptied the water, checked the pump and tried to get it going again to no avail. Local engineer hasn't heard of ISE and says he won't come and look at it. And as ISE has now shut down, I don't know what to do. I really want to repair than scrap.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 10 replies
- 480 views
Hey, So i've had my Miele now for over 2 months and it's adopted a loud clangy spring noise on spin. I've had the engineer out and he blamed my flooring (Lino?) so it wasn't balanced. The machine doesn't actually move but the noise is still there. Has anyone had this issue and managed to resolve it? IMG_3965.MOV
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 3 replies
- 217 views
Hi, I've become a home grown expert in the terrible joy of maintaining a Combi machine. Samsung Eco Bubble 8kg model. (WD80J6400AW) I frequently get the 5c error code, so I drain it and I take it apart and clean all the hoses and it normally works again. This time it didn't work so I guessed that the drain pump had finally given up. I referred to many videos as i haven't done this in many years. I cannot find any specific info for my model, or good info on combi's at all. But when I took the unit apart there's 2 pumps (DC31-00181A). I started a spin cycle and I could see that one pump worked. I swapped them over and sure enough neither worked, so that looks…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
- 321 views
I just moved into a flat with an Indesit Washer (IWSC61051) Here's a quick summary of my problem: - The machine is very noisy (could be normal) - The timer delay 3 hr option is always activated (no matter what option I cycle to, and almost always I leave the option disabled) - As soon as I press start, one of the four timer delay icons is illuminated - usually the three hour one as shown in the videos I will share below. - The machine NEVER finishes a wash cycle. Eventually it will spin slowly, and keep spinning slowly for hours and hours and hours and never reaching the END state whereby the door can be opened. More detail: I've includ…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 0 replies
- 144 views
Hi, I have a BEKO WMB101433LW which is currently refusing to spin at all. After noticing that the drum is very stiff to turn manually by hand, I removed the belt and found it freewheeled loosely and that the motor pulley was the culprit. After removing the 3 pin connector plug from the motor (see attached pic) the motor goes to a loose freewheeling state, so it is the connecting of the wiring (cannot find any wiring diagrams or service manuals to identify wires) that is changing the torque setting of the motor. I removed and accessed the entire PCB section feeding the wires in that corner (motor, heating element etc) to see if I could see any blown capacitors…
Last reply by Shanksy, -
- 1 follower
- 1 reply
- 179 views
I bought a new Samsung eco bubble in 2016 and now it stops mid-wash and I have to start it manually again. It takes sometimes 5 hours to get through the eco wash. This shouldn't happen to a machine that is less than 5 years old? I had a Zanussi a few years ago that went for 15 years. I think these machines that are made today are all designed to fail in a short time. The last machine I had was a Bosch and it lasted 12 years (Bosch limit) Can anyone advise what may be the problem? PCB? It has to be an electronic problem as the water works are working fine.
Last reply by Whitegoodshelp (Andy), -
- 0 replies
- 102 views
My seven year old washer dryer seems faulty. Normally clothes are very dry after it’s very long wash and dry cycle. It’s a condensing washer dryer. I noticed clothes were still quite damp, dryer than a spin, but still not fully dry. I just tried a single t shirt in a quick wash and dry cycle and still very damp. Does anyone have any suggestions, other than buying a new one? I want to move soon so would sooner buy a new one when settled in new home so a repair would be great!
Last reply by Skippydoo,
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