UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
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2,100 topics in this forum
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My washer dryer has stopped working completely – no lights on the front panel, no switches work. I called my local appliance repairer who assessed the situation as one of the three circuit boards was not working. However he felt unable to proceed with the repair without knowing which of the circuit boards had failed, and what had caused the failure. On that basis he felt the cost of repair would be more than the machine is worth. The machine is only just two years old – plugs, sockets, fuses etc all fine.
Last reply by chimpsinties, -
Dear Hoover washer experts, I’ve got an issue with a U.K. made Hoover Nextra Chronovision Awash 7,5 + 5 Family 1600 HNWF 6167 – 88M 31000796 0510 1252 LCE7, a combo washer dryer that I bought 16 years ago: 1 When starting the 90 degrees Celcius (90 C) cotton program, it simply turns off after the timer has arrived at a certain angle where the program starts. It is not possible to restart the washer in this position. 2 When starting the 60 C cotton program, the washer turns off at the same timer angle as for 90C, but turns on immediately thereafter, the timer rotates a tiny bit, turns off again, turns on again, rotates a tiny bit, etc. five times more, then …
Last reply by Mikael Bäckstöm, -
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We have a Bosch Classixx 6 washing machine that's done sterling service for the last seven years. We've never had a problem until yesterday when it started making a loud banging noise towards the end of the cycle and I noticed a leak. I think it is leaking from up near the detergent drawer. I took a photo but it's not great. The water pressure in the block of flats hasn't changed. My wife thought the drum was spinning oddly so I took a video of that too. It's not made any unusual noise before this, nor leaked, and it was washing a normal load. I ran it again on a quick wash, and it appeared to leak when the machine was filling. Any help or advice would be much apprec…
Last reply by jeremytb, -
- 2 followers
- 9 replies
- 18.5k views
Hi I have an indesit IWC71252 washing machine. The wash seems to be ok but it beeps a lot throughout the cycle. It’s usually 3 or 4 beeps but I don’t know what’s causing it. I have read the FAQ’s and can’t see the answer. I have opened the bottom and unscrewed the cover it was clean. No lights are flashing and I have done a video of the beeps but don’t know how to attach it. can someone please help or advise me. I am a single mum and really need this for my kids clothes during this awful time. thanks for any help. sarah x
Last reply by Gemma, -
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- 44 views
We have had this washing machine about three years and it's been okay but it has suddenly stopped heating the water. The machine carries out a cycle as normal and does not generate an error code. A Samsung authorised engineer has been and says the element is okay, and to be honest he was a bit flummoxed with the lack of an error code. His only suggestion is to change the PCB but no guarantee that it will solve the problem. Given that the cost of changing the PCB is halfway to a new machine it doesn't seem worth it. Any other suggestions as to what we could check/try first. What is experience of changing the PCB - worthwhile or an expensive risk? T…
Last reply by BigD, -
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- 75 views
Hi! Just wondering if anyone would know the part number required to make our Beko accept hot and cold feeds? There is a blanking plate ready for a hot feed, and internal workings would seem to indicate that it's happy to accept a second valve. The washing machine we removed had both and Beko clearly do hot and cold feeds but not in all countries, I guess its a UK thing. Thanks! stan
Last reply by Whitegoodshelp (Andy), -
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- 20 replies
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Hi My new washing machine is leaving black streaks on my clothes, and it happened with my last machine too. It is driving me insane! No one could get to the bottom of it so I paid for a washing machine repair guy to come round and he thought it might be the seal deteriorating and the marks may be from the rubber where the clothes are getting caught in the seal. However I clean the seal every time as I’m so paranoid about it. I don’t overload my machine and nothing I put in is that dirty, no greasy clothes etc. I do a service wash at 90 with the powder that Hotpoint recommended to keep my machine clean. I am at my wits end. I have a 3 month old baby and all his w…
Last reply by microelk, -
- 2 followers
- 9 replies
- 202 views
Hi all, I own a Haier HW100-B14636 for the past two years, which developed a bearing noise. On opening up the drum the inner bearing some how sustained a dent. So not able to find a bearing kit I had to order the parts separately. I compared the old and new parts which all appeared to be bang on. Items ordered where the inner and outer bearing and also the inner seal. Having assembled the machine I noticed that between the drum and the rubber seal, is a gap which I thought to be bigger than before the repair. I ignored it but then when using the machine my toddler's sock and a hair band got stuck in the pump area. I cleared this from the bottom front assess drai…
Last reply by Whitegoodshelp (Andy), -
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- 51 views
Hi, I need to find a replacement glass bowl for an Indesit 1196W. I can only find one ‘official’ one online at £65 each but wondered if there is any element of universal-fit between models or is it that one or nothing ? Any advice gratefully received, thanks, Andy
Last reply by Whitegoodshelp (Andy), -
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hi ive got an ISE10, had it 12y? been brillant no complaints at all.. anyhow today it got stuck in the filling bit of cycle... would drain to half then refill etc... i think it was near the final rinse as the fabric softener had gone... put it onto spin mode and spun it all dry... filter is clear... any thoughts? i know i bought off a chap in burton- not sure if still trading though - so anyone in leics? x
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 4 replies
- 90 views
Hi guys, towards the end of a drying cycle the washing machine packed up, screen just flashes on/off. see video below. www.youtube.com/watch?v=kJYE4ivbJoE I saw someone with a similar problem online where all the buttons were flashing (didn't have a screen) and it turned out to be some blown capacitors, I've checked mine and visually they seem ok to me. Any ideas?
Last reply by rolloa145, -
- 2 followers
- 3 replies
- 110 views
I’m now on my 2nd Bosch washer dryer within 18 months! The problem is worse than ever with my white bedding and towels ruined after any wash cycle (I check before drying). Anyone else have this problem? Or any engineer have a clue what to try? This washer is only 4 months old!! Yes Iv cleaned it with Bosch washer cleaner
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 72 views
Zanussi machine leaked from drawer, would not empty softener, and had E10 code. Drawer replaced but still leaked. Last few washes, no leak, no E10 code, but softener not taken. No obvious "gunk" in holes. One suggestion is low water pressure, but not clear why. Any other ideas much appreciated. Many thanks
Last reply by Whitegoodshelp (Andy), -
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- 4 replies
- 118 views
Hi, I wonder if anyone can help me with this; my Hotpoint machine suddenly went totally dead and a repair guy decided it was the main controlling module. I found one (already programmed) on Ebay and went to install it but I made a classic mistake - although I marked all he connectors I didn't realize that on one side there were three connector strips on the PCB but only two plugs, and my marking wasn't precise enough. The small plugs are blue and red (maybe different on other units) , the blue is definitely on one side, but the red could fit both other connections, the set of tracks in the middle or the one at the other end (see attached pic). Unfortunately my marking is …
Last reply by Whitegoodshelp (Andy), -
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- 1 reply
- 115 views
Hi, machine has been doing this for a couple of weeks. Filter has been checked and cleaned. Really odd noise. Operating just fine. video attached with the noise. Thanks Jamie IMG_4767.MOV
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 49 views
SwmdHello All, We have a washer machine its a hotpoint ultima s-line 9kg. Model number swmd9637 uk and the drum bearings are failing. I was advised that the whole drum needs to be replaced and looking on various youtube videos that the bearings can be replaced separately. But Im unsure on this model if they can. Can anyone advise on this..? Kind regards Mick
Last reply by Whitegoodshelp (Andy), -
- 0 replies
- 53 views
Hello I hope someone will be able to shed some light on this problem and help me out,, I`v followed a couple of diagnostic procedures but am now stuck, I have a INDESiT IWE 71451 B ECO UK washing machine approx. 8 years old that is tripping the circuit braker when used. Machine turns on and display lights up, close the washer door and it trips the RCD. disconnect the heating element and shut the door RCD is tripped, Heating element re-connected and motor disconnected, door closed, button pressed and machine starts a cycle and not tripping RCD. Removed motor, wired it up on the workbench first to 12volt battery and motor worked and secondly wired to the mains electric…
Last reply by john l, -
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- 69 views
Hi everyone. You are probably unfamiliar with this brand, but my problem should be generic. When I choose some program, like 90 degrees, and press start, machine starts getting water, and after it gets water how much it should it starts spinning (like spinning that should be done at the end of a program in order to drain water from clothes), instead of doing it slowly in both ways like when it's washing clothes. What could be a problem? Right now there is no any error code, but before that there was one for clogged drain "pipe", which I have cleaned and now there is no error. Just to mention, when I choose drain only program, it works as it should, it drains …
Last reply by darkwarrior, -
- 2 followers
- 16 replies
- 7.1k views
Need some advice please ,we have a 3 year old Samsung Eco Bubble machine (£400 approx.) that went bang during its spin cycle. On investigation the belt motor that sits at the base of the plastic drum, has fallen off the plastic drum , and now sits an the kitchen floor with the drum belt. Turns out that the 4 mounting bolts that hold the motor casting to the plastic have all sheared and the plastic mounting points have all smashed to pieces .Machine is out of warranty (just) and the expected replies from Samsung are weve overloaded it and its not level. This is our first Samsung (and maybe our last) its not overloaded and very level too and we don't know if its econ…
Last reply by KieAG7, -
- 1 follower
- 1 reply
- 114 views
I have a Miele washing machine, a W Classic. For over a year many of our clothes are coming out of the machine will dust, fibres and hairs on them. Miele won't help. I've tried hand washing but then it has to go in the machine to be spun...result was more dust etc. We've tried various types of cleaning the machine but nothing helps. Can you offer any advice please? Thanks.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 117 views
Good afternoon, Started a new thread as the topic is slightly different. Hope this is ok Dryer on washing machine is tripping. I've opened it up after after some investigation have found no water is running to condenser. I don't have my multi meter so swapped the plugs on the 3 way solenoid valve over so that the plug for the water inlet to washing machine was on the condenser side and ran it on a wash cycle which proved the valve is ok. Is there any condition that would stop voltage going to the condenser solenoid valve? Sensors ect? No errors are present on the machine and elements obviously heat up. Fan works correctly. Pump also runs. Ma…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 4 replies
- 150 views
Hello. Hope this finds you all well. This issue has been causing me a headache and already cost £60 call out for an engineer who simply said there is no fault. This left me a duspue with the company I booked the engineer with. What I'm hoping for is that someone can, one, confirm my findings, two, name the part for me. Basically my Eco Bubble makes a loud whirring noise just after the start a circle (see attached). Example. Daily Wash is for 1hour 2minutes the noise will start at approx 58 minutes and run for about 10 minutes. As a general rule we look after the machine. Descale regularly, run the eco drum clean each time it's requested…
Last reply by Benjiman, -
- 1 follower
- 37 replies
- 17.7k views
My Bosch WVG30461GB has twice in the last month stopped drying clothes, both times I've removed the top cover from the machine and pressed the small switch between the two green connectors in the photo which has reset the machine and solved the problem. I know how to fix it but don't know why the switch (presumably some sort of overheat safety device?) is tripping in the first place, can anyone help?
Last reply by Whitegoodshelp (Andy), -
I have a ZWD1262W. It works fine as a washing machine. However if I try to use the drying function it will initially work (run, air heats up etc) but where I set the drying time equal to or greater than 6 minutes then on count down the machine will stop and the led lights flash. When looking at the diagnostics it shows a control board fault. (If I set the drying time less than 6 minutes all is ok. The machine will also reset OK and function until again a drying time of more than 6 minutes is selected and on countdown the same fault occurs) I tried a new heater but this didn't make any difference (thought perhaps an earth fault). I have found a replacement pcb (…
Last reply by Stuart, -
- 2 followers
- 5 replies
- 817 views
Hi All, I have a Bosch Serie6 washer dryer and it is washing perfectly fine, but when it is drying it does not drain and the clothes then come out soaking wet. The filter isn't blocked and I've cleaned debris from the waste pipe, but really I wouldn't have thought this to be an issue as the washing cycles are draining fine. Any help or comments appreciated here!
Last reply by Chris_Dorset,
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