UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,221 topics in this forum
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- 3 followers
- 23 replies
- 2.5k views
Well, finally managed to get the dryer part working again - though possibly helped by the fact I still have a couple of years of a 10-year warranty to go. (I've posted the history leading up to getting this repair elsewhere in this forum - First of all, I have to say that the Miele warranty repair admin seemed OK - in other words when I phoned them I got through pretty quickly, they found my warranty details and then made an appointment about 10 days away, then did text me the day before as a reminder. So, that part works. The phone was answered by a nice enough young kid - but he was clearly trained in how to push blame for any washer-dryer failure prompt…
Last reply by Whitegoodshelp (Andy), -
- 4 followers
- 24 replies
- 42.8k views
Hi My new washing machine is leaving black streaks on my clothes, and it happened with my last machine too. It is driving me insane! No one could get to the bottom of it so I paid for a washing machine repair guy to come round and he thought it might be the seal deteriorating and the marks may be from the rubber where the clothes are getting caught in the seal. However I clean the seal every time as I’m so paranoid about it. I don’t overload my machine and nothing I put in is that dirty, no greasy clothes etc. I do a service wash at 90 with the powder that Hotpoint recommended to keep my machine clean. I am at my wits end. I have a 3 month old baby and all his w…
Last reply by lsa, -
- 1 follower
- 3 replies
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Hi Team, I had to disconnect a washer dryer today and when I reconnected it back up I am getting the following fault were the timer remaining display rotates, the other buttons beep when pressed but it does not change the display. I have read the manual and have not see this mentioned, i have checked online as well and cannot see a reason/ solution. vid at this link. https://drive.google.com/file/d/1dz53AHygJoxQUUXf8P5YMatjAqJ9-n84/view?usp=sharing Any help appreciated.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 51 replies
- 83k views
Hi, my washing machine bleeps intermittently through the cycle. Any help would be appreciated.
Last reply by Nevameta, -
- 1 follower
- 2 replies
- 281 views
Evening everyone, Im new here so firstly let me say Thankyou in advance to you knowledgeable people as I’m completely stumped. Can anyone help? My Bosh washing machine regularly stops towards the middle to end of the cycle with an E35 error. Now I believe it’s normally to do with excess or blocked water but it keeps reoccurring. The only way I can stop the beeping and get the door open to restart everything is like this: - Open front little door at the bottom. Drain off water through a little pipe. Then open the valve and let water out. I then have to tip the washing machine forward to drain more water (appears from…
Last reply by KDSmith, -
- 2 followers
- 5 replies
- 55 views
I have a Beko WMB714422S washing machine which has been working fine until suddenly, it has started ending the programme within a few seconds of starting. I've checked all the guides, found out how to enter test mode etc - there is an error code (E03) displayed and then I run through all the test procedures, they all work fine - it spins, fills, empties etc. E03 suggests something to do with the heating element but that doesn't explain why it ends any programme I try so quickly as the heater wouldn't have kicked in at that point? Any help would be gratefully received - the washing machine is in a house in Shetland so it's not very easy to get an engineer out to look at…
Last reply by Whitegoodshelp (Andy), -
I have a Zanussi Z816WT85BI washer dryer that is very good. It works great but I’ve noticed a build up of baked on lint (that resembles almost felt) around the seal, closest to the drum. It’s hard to clean, as it’s in a ridge right by the drum, and it’s rigid so hard to remove. I’m assuming it’s a build up of lint etc that is then being “baked on” to the rubber seal during the drying process. You can just about fit a finger in there and I’ve removed some of this lint by picking away at it. I’ve tried a cleaning cycle and tried removing the lint but it remains in place. It isn’t currently affecting the use, but the machine is only 1 year old and gets used often - so I don’…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 2 replies
- 50 views
Hi please can someone advise, my hoover dryer as suddenly stopped working, I will pop it on and it will run for about 5 minutes then stop and 2 symbols will appear. I am not too sure what they mean? I will attach a photo - it’s the 2 logos on the far right
Last reply by KDSmith, -
- 1 follower
- 4 replies
- 180 views
Got issues with a 5 year old bosch. The drum after a wash is all sticky and full of residue which only comes off with bosch cleaner, nothing else cleans it. As soon as i do another wash the stickiness and residue slime sticks to the whole drum again. I dont know if this is coming off the clothes or from the outside of the drum...any thoughts?
Last reply by EdvardBoue, -
- 1 follower
- 4 replies
- 93 views
Hi all, ZANUSSI ZWF1430W My w/c had a small leak and when I removed the top cover I found that the small top vent hose was the source. That has now been fixed by replacing the hose. However, in the process I observed the drum and noticed it moving around a lot. The problem is that I don't have experience of doing this on another w/c so no idea if this movement is within normal range or it is excessive. This link shows the w/c doing its wash cycle: https://youtu.be/uJLYt8HD-Vc This link shows the w/c draining and ramping up for its spin cycle: https://youtu.be/l-gp--lpdXk Does anyone have a comparison to know whether this is normal or n…
Last reply by Dazie, -
Hi all, I've had this machine for some time, maybe 10 years or so. I replaced the brushes some time ago as they were worn out and the machine stopped working the other day "after making a noise when spinning." It may have also tripped the house RCD. When I got to it, there was an F21 error on it, which I believe means the motor is not operational (won't spin or maybe no current?) I've replaced the brushes and spun the motor by hand; the brushes were in contact with the commutator OK. Reset the F21 and put the machine onto spin. The machine drains but then a relay clicks about every 30s for about 1-2s, which I imagine is it attempting to start…
Last reply by KDSmith, -
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- 2 followers
- 9 replies
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I keep getting black streaks and marks on white washing from my Bosch washing machine / tumble dryer. I have has a service engineer come out and he could not find the reason replaced the door seal. First was after this and it happened again on a pair of cream denim trousers. The machine is 1 year old. and this started about 6 months ago. Has anyone else had this happen
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 20 replies
- 160 views
for 7 weeks my washing machine is leaving clothes soapy. Samsung have been out twice and say it’s fine. It has its own plumbing pipe for drained water and doesn’t have a siphoning problem. The machine is only two years old. I’ve run out of ideas and researching what could be the cause. If I put a load on multiple rinse cycles there is still soapy water coming out at the start of each drain process. I have the pipe into the sink currently. Problem started when the drain pipe was in its usual place and has continued. Any ideas would be really appreciated.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 7 replies
- 158 views
Hello all, I'm trying to get my friends Beko Washer dryer to work properly. Washing - no problem - this is a dryer only issue. The dryer will run for about 35 mins, and then the whole machine trips off. On investigation, fan runs fine - no obstructions in the hot air path, but the temperature sensor in the dryer heater unit was out of spec, and tripping the 175c overtemp cutout, so, I've replaced the sensor and the two cutouts. Now, the dryer seems to act more reasonably - the element switches on and off periodically, and the clothes seem to be drying, but it' still tripping out. Cold water feed is fine, as is the drain pump. I've since learned h…
Last reply by Captainbeaky, -
- 2 followers
- 1 reply
- 37 views
I have an intergrated Candy washing machine that is displaying the E20 error code. I have tried to remove the filter from the front (bottom) of the machine. The white screw cap comes off but there is some other plastic thing behind the cap that I assume also needs to be unscrewed to get to the filter. There are slots in this other thing and I have put different tools into it to attempt to unscrew it, but it just won’t budge. Any advice would be greatly appreciated. Colin.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
- 120 views
hey all! ive tried to show in the photos below how the washing machine is installed. Can anyone recommend some kind of sound proofing to go underneath? it can be loud and vibrat-y and a neighbour (below me) has mentioned. thanks!
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 46 views
Hello Hive Mind, New to the site, but sure if this site is still active. I have a query ref my Beko washing machine, it's not taking in the fabric conditioner The filter has been checked and is clear of debris. We have tried doing a 90° wash We have also checked the tray compartment and all looks good. It was cleaned, just to be sure. But can not see anything that would prevent the conditioner being siphoned. Anyone able to help with what maybe causing this issue. Many thanks in advance Rob
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 10 replies
- 43.9k views
Hi I have an indesit IWC71252 washing machine. The wash seems to be ok but it beeps a lot throughout the cycle. It’s usually 3 or 4 beeps but I don’t know what’s causing it. I have read the FAQ’s and can’t see the answer. I have opened the bottom and unscrewed the cover it was clean. No lights are flashing and I have done a video of the beeps but don’t know how to attach it. can someone please help or advise me. I am a single mum and really need this for my kids clothes during this awful time. thanks for any help. sarah x
Last reply by DanC, -
- 3 followers
- 2 replies
- 116 views
My clothes always smelled of softner after a wash and now they don't. I thought we had a problem with the washing machine so bought a new one with new fitting etc and I still have the same issue. Tried water softener, soda crystals etc. But they haven't solved the problem. I am not overloading the washing machine and not putting more than the max level of softner in the draw. Tried different softeners and power as well as the gel but nothing is working. Can anyone help?
Last reply by andyr12345, -
Hi everyone. My Hotpoint WDUD 9640 washer dryer suddenly died during drying cycle. It started to fill the washing machine water and tripped the main fuse box. After turning on the fuse I switched the machine on again but it immediately gives error F15 and starts filling washing machine with water. You can not switch washing off at that point as all buttons stops responding. I had to turn off the power and manually drain all the water out. I tested for blocked pipe, lint filter, and water pump. They are all ok. I also tested the heating element of both washer and dryer. The resistance On those also appears to be ok. I decided to take out the main control mod…
Last reply by Whitegoodshelp (Andy), -
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- 1 follower
- 3 replies
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Hi all, first time on here and hope someone can help! Our 3 year old Beko washer stopped mid cycle full of water a week ago. I drained water through filter outlet (filter completely clear and recently cleaned). Before draining manually I had tried five times to drain and spin the soaking clothes but to no avail. Repair chap advised replacing circuit board which was done the next day. Old circuit board definitely looks burnt out on one part. Machine still has exactly the same problem after replacing the circuit board! It starts to wash then stops dead (yesterday it stopped dead with the display saying 8 minutes left for 40 minutes before then moving to 0 minutes without dr…
Last reply by SillyGilly, -
- 2 followers
- 11 replies
- 6.3k views
Hi, My washing machine is making a weird clicking sound whenever the drum rotates, either by hand or during wash cycle. I read other similar topics here before posting and manually checked the drum from inside for any wire or something else being stuck - could not find anything. Below is a short video of the sound, hope this helps. Can anyone please let me know what might the problem be and is it anything I can fix myself? Also I regularly use the machine with this sound(as I have to do my washing), is this causing any long term damage to the machine? Thank you
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 4 replies
- 94 views
Hi, I have an Indesit BWE91683 and for the last couple of days it has stopped spinning at high speed. If I put it on the spin cycle it starts to turn the drum, but only slowly. It changes direction but never speeds up. Also the counter does not start counting down. It does seem to initially rotate the drum faster, then seems to hesitate and slow back down. The machine runs wash cycles fine, its just the spin cycle which has the issue. I thought is might be motor brushes, but have been unable to find any for the machine so assume its a brushless motor. Does anyone have any ideas what the issue could be? Many thanks, Callum
Last reply by c75mitch, -
- 1 follower
- 9 replies
- 144 views
Hi. Quick question. My washing machine doesn't always fill correctly and start the cycle. Pressing start, the washing machine will some times start to fill, stop and start and stop filling. It sounds like a water hammer starting and stopping. Like water running, clunk stop, pause and repeat. If I turn it off and on then press start. It will empty the water in the machine and try to start again. Sometime it will then work perfectly or repeat the problem. If I turn the tap on while it's filling I can see the pressure change while it's attempting to fill and then stop and fill again. Cheers.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 2 replies
- 135 views
Hi All, Greetings from Sri Lanka.!!! I'm a newbie for this forum joined here to seek your good advice. My Washing Machine "LG FC1408S3E" Initially, it displayed an error "tE" which was deemed to be a thermistor error related to heating. A local repair guy thought it was a door error and messed up with the door switch which lead me to replace the door switch. However, After replacing the door switch the tE error was disappeared and the washer was back to normal for a month. Now again I'm seeing this error "tE" Could you guys could kindly advise me on how I could get this problem fixed? Appreciate your support. I have attached a video and an er…
Last reply by rajeewadesilva,
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