UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
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Most faults already have help published here - Troubleshooting common washing machine faults
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2,077 topics in this forum
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Many many thanks if you can point me in the right direction : My Indesit WI10 has stopped functioning. If I leave it in the on position (with no lights lit) it will start the cycle randomly after a couple of hours. Sometimes completing the cycle successfully. Alternatively if I hit the side of the machine the "on" light comes on, and sometimes stays on (the machine then works) and sometimes goes off again (the machine then not working). Help !!!
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
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I've messed up my pump with latex rug backing so wanted to turn washing machine onto it's side clean out pump (following a video as I am clueless). I have turned the spigots the only way they will go. The blue spigot was an easy anti clockwise turn to the wall- would not turn in any other direction, the red just one won't go anything but clockwise towards the floor. I ran the machine and it still fills. Can someone please tell me what is wrong and is it alright to forget this and just go ahead and turn the machine and take out the pump anyway. I just don't want people in my house Thanks in advance.
Last reply by Catwheez, -
- 2 followers
- 9 replies
- 160 views
Hi, I'm stuck and I'm hoping for some assist: Fault: * Machine doesn't fill, starts program, makes humming sound but does not take any water. - Water feed seams 0K, usually gives error code if it does not get water, good pressure in water feed hose. - Spin program works fine. Mark/Model: Zanussi ZWF14791W, Fault Code Using Procedure from https://www.ifixit.com/Guide/Zanussi+Washing+Machine+Fault+Code+Reset/34977 I get the following fault codes: Turning nob clockwise. 0 - Up/off position. 1 - C11 2 - E71 3 - EF4 4 - EF4 Cottons Normal 5 - E71 6 -…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 10 replies
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Hi all I have searched and read lots of bits but am still not sure what has caused my issue etc. So the machine is a Beko WIX845400 and I have a leak (that seems to be intermittent). I have found that it comes from the top of the soap dispenser housing (within the machine housing) when filling. I have thoroughly cleaned everything (although it really didn't seem to be that dirty) and there are no blockages. I thought it could be that the water pressure was too high but I have turned this down and I still have a leak the other thing that is very odd is that I often end up with a bit of soap powder clumped up in the draw (I use persil and def have not …
Last reply by south east Si, -
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Hi, first post - thanks in advance for any help given. Apologies if I've posted this in the wrong place? I have Miele W5748. After a wash the fabric conditioner tray is left full with water. It's dispensing the fabric conditioner fine, but the residual water is not draining. I have removed the tray and thoroughly cleaned, and the outlet at the rear of the tray in the bottom left hand corner is clear. Today I have also cleared the nozzles on the roof of the compartment, but they didn't seem too clogged up. I have seen articles elsewhere that are non-specific to Miele and some mention that there should be a tube running from the tray. Mine doesn't have one - but don't …
Last reply by Bazzer79, -
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Hotpoint WMEF 742 Fills no problem. Loads of pressure going into back, loads of water filling into washing powder door (so 2 little solenoids on inlet are ok I presume). I put a new drain pump in it last year. I cleared exhaust pipe. After 12 minutes on a 1hr 44 min cycle the H20 error appears and beeps constant. I can hear a pump spinning non stop but it just sits, doesn't fill or doesn't exhaust. If I hit pause, it allows door to open (no water in drum). When I press start again, it fills a little, empties a little then goes back to just a pump spinning and a H20 error. Just put it on a spin and drain cycle and it done it no problem. Trying a rinse cycle …
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
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I have a Beko WDIR7543101 Washer Dryer and have noticed over the last couple of weeks that the drying is less efficient (having to put it on for longer or additional cycles to get dry). Yesterday it stopped heating during the drying cycle altogether (washing stone cold). Today i did a wash cycle and the clothes felt colder than normal afterwards which makes me suspect there might be an issue with the water heating too. Having read some of the other posts and the advice guides on here (thanks, they're very helpful!) i understand that the water heating element is different to the drying element so i'm skeptical that these have both failed - it is more likely to be thermosta…
Last reply by Whitegoodshelp (Andy), -
Bosch Front Loader WFL2480AU/04 Maxx Tried searching to no avail - nothing similar posted on forum. Motor only does 1 or 2 turns at the start of any cycle (wash, rinse or spin) and then just stops turning! An old machine (bought new in 2000), but a good one and so reliable (like a member of the family - I'm attached to it!! ) Changed brushes twice since 2000 - that's it up until now! Machine was noisy (like bearings on the way out) when on spin. Checked the tub - all good, no play whatsoever. Before I got the chance to check the motor it was washing a load and then the motor seized up - couldn't turn! Found small pieces of metal und…
Last reply by Deep Blue, -
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My Miele Washer Dryer has started to stall and not move on 12 minutes from the end of the drying cycle. Everything else seems fine. Any advice please?
Last reply by Whitegoodshelp (Andy), -
- 2 followers
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- 41 views
The handle from the washing machine broke. In order to replace it I need to disassemble de door. The problem is that the 2 parts of the door don't have any screws. They are hold in place by plastic clips(I am assuming this...). Can someone tell me the procedure to disassemble it? I really don't want to force it and break the clips. The model is: BEKO WKY71033PTLYB3 I added also a picture of the door. Thank you in advance.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 9 replies
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Hi, My washing machine is making a weird clicking sound whenever the drum rotates, either by hand or during wash cycle. I read other similar topics here before posting and manually checked the drum from inside for any wire or something else being stuck - could not find anything. Below is a short video of the sound, hope this helps. Can anyone please let me know what might the problem be and is it anything I can fix myself? Also I regularly use the machine with this sound(as I have to do my washing), is this causing any long term damage to the machine? Thank you
Last reply by Faraz, -
- 1 follower
- 1 reply
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I have a Samsung ww80j5555ew/eu that won't start any cycle. Lights up as usual but pressing start just gets the cycle light flashing. Child lock is off and error code scan brings up all clear. I don't hear the door lock so assumed it was that, replaced part and still the same. Drain filter is cleaned regularly although I did have to drain it when it stopped halfway through its last wash Drive belt is still attached, motor brushes are fine. Drum spins freely. At a bit of a loss now, for a machine that has just gone a month outside of its 2 year warranty I'm not impressed with Samsung.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 6 replies
- 113 views
Our 2015 WM3370HWA front-load washer has developed a slow leak. We first noticed it the day after doing laundry when my wife saw that some water had pooled in the cracks in the tile floor in front of the machine. I cleaned it up and slowly over the next 15 minutes it reappeared. Checked the rear of the washer and saw some water on the floor back there also, but not as much as front. Checked all hoses/drain and no sign of leakage. No water at all on rear panel of washer. Cleaned up all water and ran a few empty load cycles. Leak did not reappear and I hoped it was gone, but later that night it reappeared. Turned off both water feeds overnight then opened the ho…
Last reply by Apesbrain, -
- 2 followers
- 4 replies
- 152 views
Hello. I have an 8 year old Siemens iq700 washing machine that recently started making very loud vibration noises during the spin cycle. After reading up about the causes of this and other sites I made an assumption that the dampers (3 on this machine) may be getting worn so replaced them as they weren’t all that expensive and the job was relatively simple. Unfortunately this has made no difference - (I probably should have found a way to bench test the old ones first) so am looking at what else might be the cause. I’ve not seen the following mentioned anywhere online - but the drum is definitely not rotating true when compared with the rubber seal it sits next …
Last reply by PauloH, -
- 1 follower
- 4 replies
- 1k views
Hello, I've got a Hoover DXOA410C3 which is about 2 months old now, and I've noticed it makes quite a loud whining noise when you turn the drum (by hand or when the motor turns it). Maybe it's normal (normally the machine is on overnight so I don't hear it), but I wanted to get another opinion! Obviously it's still under warranty and everything, but it would be embarrassing to call someone out and be told everything's fine Video of the noise: https://www.dropbox.com/s/tph9brqfakieas7/IMG_2925.mov?dl=0 Thanks
Last reply by natnrg, -
- 1 follower
- 11 replies
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I am looking to replace the hinge on my Bosch Exxcel 8 VarioPerfect. The hinge seems readily available but I am unable to work our how to take the door apart. In the past doors used to have a series of screws for fixings and the door could be separated by removing these. However I notice that the door surround on this machine doesn't have any screws. Instead there are round plastic discs with a hole in the centre. Are these factory moulded / fitted permantly or can these be removed somehow? Or have am I over thinking it and I simply need to prise the door apart?
Last reply by Roving-Ross, -
- 2 followers
- 3 replies
- 81 views
Hello, I hope you can help. Today my washerdryer model Hoover 7514da-80 showed fault code E21. I can't even find online what this code refers to. I have looked at the discharge pump, tried resetting (just says E21), disconnected all electrical connectors on main PCB. Can anyone offer any guidance please?
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 54 views
WAQ243D1GB/09 Advice needed. My Bosch washing machine has started to trip my fuse box a couple of minutes into it’s cycle...however I am able to run the drain cycle and quick was cycle. Any advice on possible fixes would be much appreciated
Last reply by Whitegoodshelp (Andy), -
Hi there, have a Candy washer dryer with a noisy bearing and the repair shop says bearings for this model are welded in to the drum and therefore a new drum is required. is this correct as I've never heard of this before and it seems such a waste as the machine is pretty new still?
Last reply by David Tavendale, -
- 3 followers
- 6 replies
- 690 views
Well, finally managed to get the dryer part working again - though possibly helped by the fact I still have a couple of years of a 10-year warranty to go. (I've posted the history leading up to getting this repair elsewhere in this forum - First of all, I have to say that the Miele warranty repair admin seemed OK - in other words when I phoned them I got through pretty quickly, they found my warranty details and then made an appointment about 10 days away, then did text me the day before as a reminder. So, that part works. The phone was answered by a nice enough young kid - but he was clearly trained in how to push blame for any washer-dryer failure prompt…
Last reply by DIYCamp, -
- 2 followers
- 1 reply
- 81 views
Hi. A little before Christmas, our (13 month old) washing machine packed in. We did a bit of investigating locally and found an engineer with good feedback. He came out and assessed the machine, and decided that the problem was the motor, and that we’d need a new one. His prices seemed reasonable and he knew his stuff, so we had him order the part. £135 for the motor and only £30 to fit it. Plus £30 for the initial callout fee, so £195 all in. He came the following week and replaced the motor, but afterwards he said he’d discovered a fault on the circuit board control panel that was causing the problem with the motor, and that if we tried to…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 2 replies
- 65 views
I’m not able to do a resistance test on a Bosch door interlock, is this because it contains a bi metallic coil?
Last reply by Techrobot, -
- 1 follower
- 3 replies
- 101 views
hi guys. i have a bush f721qb washing machine which i have replaced the door seal. so i have put it back together and all im getting is start light and stop lights are just flashing? i also have another bush washer sa127qw which works fine. as both front panels are exactly the same i swapped the mainboard from the good one to the bad one and it works. no flashing lights. so i tried the bad one in the good washer and it works fine too???? but when i put oit back into the first washer same thing just flashing lights??? can anyone help with this?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 111 views
Hi I have an Indesit washing machine and it has always worked well, but a few days ago we put dishwasher liquid in it, which caused it to over foam through the door. I have tried to run it a few times since then, but for some reason it does not spin. Water gets in, it can turn and rinse, but does not spin. Any advice greatly appreciated. Kind regards Johan
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 2 replies
- 141 views
VarioPerfect Serie 8. IDos dispenser is showing low detergent all the time. Even after filling up to max. It began so after I accidentally dropped too much detergent for the drum clean cycle. Foam was coming out of the drawer. Is that the dispenser fried or anything else? Or could it be reset somehow?
Last reply by Renoir,
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