UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
Read Rules before Posting!
2,074 topics in this forum
-
- 2 followers
- 4 replies
- 166 views
Hi, I was wondering if anyone can help me identify what might be wrong with my washer/dryer. During the drying period it makes an unpleasant sound for about 2/3 mins and then stops. I have included a video with the sound which I hope will help. Thanks in advance. Img 3839-1.m4v
Last reply by typod, -
- 2 followers
- 5 replies
- 132 views
Hey Everyone, I have a Hotpoint HULT 742, (about 4 to 5 years old now) and all of a sudden the drum will not spinning, Last cycle did not finish, I've checked all inputs/outputs/filter/pump etc. and there are no blockages No error codes appearing on screen either if I start a standard cycle, water starts to fill into drum no problem, then at the time it should start spinning, you hear a small click and nothing. it carries on and at every time you know it should be spinning it gives off a small click. I've tried a few different programs all same result. The belt is fine as with the lid off the belt/drum rotation is fine, Anyone any ideas wha…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 3 replies
- 124 views
Eco bubble washing machine. Rubbers holding bolts had disintegrated and caused excessive movement of drum meaning the plastic pegs holding the motor have sheared off the front part of the drum casing. Can the front part be replaced by a reasonably competent DIYer and at a reasonable cost or is it the case of a new washing machine?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 5 replies
- 1.2k views
Hello, Would appreciate any help. It's just out of its 2 year guarantee and I want to make sure I've tried everything reasonably possible before splurging my wages. During its spin cycle the machine has stopped running and all horizontal lights are flashing fast. Manual says turn it off, wait a minute, turn it back on again, no joy. it just makes a gurgling sound. I have checked the commons faults page: the filter is clear and water won't drain out if I take out the waste pipe and lower it to the floor. Only thing I'm not sure about is whether or not the pump is working. Is there a simple way to check? When you turn the machine bac…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 5 replies
- 257 views
AEG L7WEG851R washer/dryer. Have read the troubleshooting articles but not found this (very specific) issue. Any advice gratefully received. The issue is that the drum is refusing to spin. It tries to spin, and does move slightly, but then it stops again. It then does the same in the opposite direction after a short delay. It's almost as if it's getting stuck on something. I'm not sure if the machine even registers an issue - no error code and it just keeps trying. If we turn it off, open the door and rotate the drum by hand, there is initially some resistance - almost feels magnetic as it is notchy, if that makes sense. Then after a short delay it free…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 130 views
Hi my Beko washing machine made a funny sound and the drum is rocking back and forth but still spins. Any ideas what could be the issue
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
- 153 views
Hi all, I have a Samsung ecobubble model no. WF80F5E0W2W It has stopped working with an HE error code which I am led to believe is a temp sender error problem. I have replaced this with a new one(access is very easy from the rear) but I still have the error code. I have unplugged it and left it to reset it but no joy. I cant see any problems with wires so far. Could it be a circuit board problem? Any help most welcome!
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 101 views
My baumatic BWMI148D made a loud bang at the end of the cycle today and shifted to the side. The drum seems to be moving backwards and forwards a lot more than it should. We have opened it up and nothing seems wrong other than the drum is moving forwards and backwards a lot. There is a black foam buffer on the side and we are wondering whether the drum should have been attached to it and it’s come away. Any help appreciated! Thanks
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 79 views
Hi My 15 year old Miele washing machine just started making noise in the fast spin cycle and both drum and door seal get very hot. Checked dampers, springs, both good, no bearing noise or movement. I noticed that with door seal off the inner drum was not rotation in line as if it were slightly buckled (not 100% round). Would a door seal take up what is in effect a a small varying gap between the inner and outer drum? It seems to be running 1-2cm out of aligment. As said only just started so no idea if this was from new or use. Any pointers gratefully received. Thanks Norm
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 124 views
Hi, I've read the troubleshooting guides and can't find my problem listed. My machine is off at the wall but keeps making a very loud, long beep every 2 minutes or so. I ran a wash in it yesterday and it was completely normal as far as I know. It keeps beeping even when turned on and whether the door is open or shut. It also appears normal when turned on. No extra flashing lights or anything. It's an Indesit IWDC6125. Please help! Thanks!
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 5 replies
- 137 views
Hi all checked the troubleshooting guides but doesn't seem to help with my issue. I have a Samsung add wash machine which has been awesome until the addwash compartment cracked and made the machine leak through the door. I have most of the door apart but cannot figure out how to get the glass off does anyone have any tips? See attached image, I have the surround off that houses the electronics etc. But the add wash compartment seems to be screwed to the glass, which looks as though the compartment needs to come off so you can take the glass out. But I cannot see how to either get glass off to reach screws or how to take the glass and the compartment off at…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 76 views
Hello, How do you remove the top cover for a Miele W1 series washer model WWB020 ? The cover was damaged in a move and I want to replace. I see no apparent screw locations on the cover sides.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 4 replies
- 83 views
hi just wondering if anyone knows if this type of washing machine thermostat can be found in the uk still ? would have been used in the 1970s 1980s probably obsolete but thought i would ask anyway pics of part below thanks for any help rob
Last reply by tabac66, -
- 2 followers
- 1 reply
- 131 views
Hello, I need some advice on wha I think is an intermittent fault. A few weeks ago my washing machine would not start, all the lights came on, on/off worked but when the start button was pushed it just beeped at me. I diagnosed by way of Google that possibly a new switch was needed. A new switch was bought, installed and it was working again but only for 4 washes and the same problem has occurred, I've power going to the switch, in both open and closed position I don't know what to try next? Any help gratefully received!
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 3 replies
- 186 views
Hi all, hoping you can help please!? My machine is not spin drying and is flashing rinses. The brushes have been checked and are ok. If the machine is empty it will complete the wash cycle fine with spinning. A few clothes in the machine and it will spin dry ok. And a few more it gets stuck. It seems to be a weight in the drum issue. It doesn't seem to be washing as well either. Same issue weight in the drum. Hope this is a simple one! Thanks, John 20201020_211432.mp4
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 2 replies
- 129 views
Hi, my washing machine has the rubber seal twisted. I checked and the motor belt had slipped off so I secured back but after doing another wash the rubber seal twisted off again. Do you think it is worth to look at a replacement as my washing machine is 7 years old..
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 5 replies
- 140 views
So I was moving the washing machine and this part just came flying off. I'm not actually sure whether it came from the machine but I would really really appreciate it if anyone could tell me what it is. Just in case it's important. It's cylindrical with a typical hexagonal pattern kind of like a basic football. Thanks ahead of time.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
- 173 views
My Beko washing machine is showing the A Class 40* cycle on the screen. It shows the 1200 spin and the 40 degrees temperature on the screen but the 2hr 38 minute cycle is flashing along with the play icon. When I press start it says END then returns to flashing the 2:38. I have tried cancelling it and nothing happens, I have turned the dial to a different cycle but it still shows a flashing 2:38 and a play button but nothing else. Ive also tried resetting it and following a diagnostic video but it shows what I think is an error code 04 17 , then the display lights up and I’ve pressed the start button to continue the diagnostic but it doesn’t do anything. …
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 5 replies
- 3k views
I've looked at your common faults document, as well as everything I can find online to answer this question. I returned home to discover the wash/dry had stopped, it was stuck on about 58 minutes drying left. I turned to zero, waited for the door to unlock, and removed the laundry. I didn't think too much more of it. I loaded the machine for another wash tonight, turned the knob - and it just shows the LCD timer bar, nothing else. No buttons seem to do anything. I've tried all the online solution suggestions I can find including turning to 1 o'clock and holding power, turning to 6 o'clock and holding timer, then to 7 o'clock and holding timer (doing th…
Last reply by Lor, -
- 1 follower
- 4 replies
- 122 views
I have this washing machine from Hisense for over a year now and have been using it with no problems at all. Last day I wanted to use the machine. As usual I did what I do, but this time when I pressed the power button to turn it, something blew up inside it and electricity was cut off from the whole house. I restored electricity and tried to turn on the machine again but no hope. So I opened the machine and was able to determine that fuses has blown up in the main control board. I can purchase the board and replace the damaged one, but before I do that I suspect that another problem could be causing the issue and therefore may damage the new board, so I am looking f…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 0 replies
- 115 views
Hi lads, I've a bosch advantixx washer dryer that is freezing only when drying. It happens after the drain pump runs during the cycle. I thought it might be the pump which I've replaced but no joy. It happens more often than not but works occasionally. Any ideas?
Last reply by colinmc22, -
- 1 follower
- 8 replies
- 991 views
Miele inner drum is rubbing on door seal seems to be getting worse. No play sideways or back to front on inner and outer drum. Inner drum looks to be slightly proud of outer drum. I suspect its still a bearing issue anyone else had this problem?
Last reply by Dadla_US, -
- 1 follower
- 1 reply
- 183 views
Hello, I recently reinstalled our washing machine as we had to temporarily remove it to get new floors done. However, now when a program is selected the display jumps between random programs and can land on the incorrect one (for instance, when selecting drain it will choose 29' wash). Here is a quick video I took of it: https://youtu.be/x8K-bdP88cc I understand that it is either an issue with the selector switch or front panel pcb module, both of which I can buy as genuine spare parts online and they also seem fairly straight forward to fit. However, they are both fairly pricey and I was hoping whether anyone had any knowledge they could share on which one i…
Last reply by speakermunkey, -
- 1 follower
- 0 replies
- 103 views
Hello everyone, New member here. I have a problem with my Bosch washing machine. I live in France and bought it here. I've searched through the help guides on here but can't find anything to help me. The display stopped working a few weeks ago and after some searching online I came to the conclusion that it was one of the pcb's. I have installed the new correct pcb (which has partially worked) but is now giving me the error code in the picture attached. I've searched all over the net ( in French and English) to find what this error code means. Has anyone got any idea? Any help would be appreciated. Thanks.
Last reply by Butch, -
- 0 replies
- 96 views
Hi, I have checked the other forum in case this was mentioned but couldn't find anything, or anything within this relating to E8 error. Machine is 6 years old and used at least 4 times a week. Is it worth repairing if indeed it's even possible? Many thanks.
Last reply by Justina,
Book your Repair
Order your Spares
Ransom Spares is a family company with over 1 million white goods appliance spare parts for sale. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot
Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -