UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
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2,131 topics in this forum
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- 2 followers
- 16 replies
- 7.4k views
Need some advice please ,we have a 3 year old Samsung Eco Bubble machine (£400 approx.) that went bang during its spin cycle. On investigation the belt motor that sits at the base of the plastic drum, has fallen off the plastic drum , and now sits an the kitchen floor with the drum belt. Turns out that the 4 mounting bolts that hold the motor casting to the plastic have all sheared and the plastic mounting points have all smashed to pieces .Machine is out of warranty (just) and the expected replies from Samsung are weve overloaded it and its not level. This is our first Samsung (and maybe our last) its not overloaded and very level too and we don't know if its econ…
Last reply by KieAG7, -
- 1 follower
- 2 replies
- 170 views
I have a Beko WDIR7543101 Washer Dryer and have noticed over the last couple of weeks that the drying is less efficient (having to put it on for longer or additional cycles to get dry). Yesterday it stopped heating during the drying cycle altogether (washing stone cold). Today i did a wash cycle and the clothes felt colder than normal afterwards which makes me suspect there might be an issue with the water heating too. Having read some of the other posts and the advice guides on here (thanks, they're very helpful!) i understand that the water heating element is different to the drying element so i'm skeptical that these have both failed - it is more likely to be thermosta…
Last reply by puragil, -
- 2 followers
- 2 replies
- 155 views
Good afternoon, Started a new thread as the topic is slightly different. Hope this is ok Dryer on washing machine is tripping. I've opened it up after after some investigation have found no water is running to condenser. I don't have my multi meter so swapped the plugs on the 3 way solenoid valve over so that the plug for the water inlet to washing machine was on the condenser side and ran it on a wash cycle which proved the valve is ok. Is there any condition that would stop voltage going to the condenser solenoid valve? Sensors ect? No errors are present on the machine and elements obviously heat up. Fan works correctly. Pump also runs. Ma…
Last reply by Silverwasher, -
- 1 follower
- 1 reply
- 147 views
I have a Miele washing machine, a W Classic. For over a year many of our clothes are coming out of the machine will dust, fibres and hairs on them. Miele won't help. I've tried hand washing but then it has to go in the machine to be spun...result was more dust etc. We've tried various types of cleaning the machine but nothing helps. Can you offer any advice please? Thanks.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 4 replies
- 194 views
Hello. Hope this finds you all well. This issue has been causing me a headache and already cost £60 call out for an engineer who simply said there is no fault. This left me a duspue with the company I booked the engineer with. What I'm hoping for is that someone can, one, confirm my findings, two, name the part for me. Basically my Eco Bubble makes a loud whirring noise just after the start a circle (see attached). Example. Daily Wash is for 1hour 2minutes the noise will start at approx 58 minutes and run for about 10 minutes. As a general rule we look after the machine. Descale regularly, run the eco drum clean each time it's requested…
Last reply by Benjiman, -
- 1 follower
- 37 replies
- 18.5k views
My Bosch WVG30461GB has twice in the last month stopped drying clothes, both times I've removed the top cover from the machine and pressed the small switch between the two green connectors in the photo which has reset the machine and solved the problem. I know how to fix it but don't know why the switch (presumably some sort of overheat safety device?) is tripping in the first place, can anyone help?
Last reply by Whitegoodshelp (Andy), -
I have a ZWD1262W. It works fine as a washing machine. However if I try to use the drying function it will initially work (run, air heats up etc) but where I set the drying time equal to or greater than 6 minutes then on count down the machine will stop and the led lights flash. When looking at the diagnostics it shows a control board fault. (If I set the drying time less than 6 minutes all is ok. The machine will also reset OK and function until again a drying time of more than 6 minutes is selected and on countdown the same fault occurs) I tried a new heater but this didn't make any difference (thought perhaps an earth fault). I have found a replacement pcb (…
Last reply by Stuart, -
- 2 followers
- 5 replies
- 958 views
Hi All, I have a Bosch Serie6 washer dryer and it is washing perfectly fine, but when it is drying it does not drain and the clothes then come out soaking wet. The filter isn't blocked and I've cleaned debris from the waste pipe, but really I wouldn't have thought this to be an issue as the washing cycles are draining fine. Any help or comments appreciated here!
Last reply by Chris_Dorset, -
- 1 follower
- 0 replies
- 307 views
Hi, My Bosch WVG30461GB washer dryer has stopped working, it goes through the wash cycle and then at a certain point just stops with E36 -10 flashing. I can't find any information on this error, can anyone advise? Thank you.
Last reply by Pam E, -
- 2 followers
- 1 reply
- 105 views
I bought an Indesit washing machine brand new from AO last month. It was installed by them aswell. It spins violently and bangs around on the floor. I have since adjusted the feet and it sits level with no rocking but still shakes itself crazy. On an empty load, it spins quietly with no bother, it just cant tolerate clothes! The last machine was never an issue so it can't be the floor. AO are impossible to contact and their website says contact manufacturer if there is an issue. There are no transit bolts visible on the back and the drum does move side to side quite freely. What else can I do? I am tired of having to sit on the machine at 19 an…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 98 views
Hi. This Washing Machine has decided to play up. It keeps changing settings all the time and we can't use the machine. I have tried all the usual turning off at mains etc without any luck. It's the LCD display red light that keeps changing time and other settings. It won't remain on one setting. If it's a repair person that is needed so be it. Probably cheaper to replace it. Kind regards Denn
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 167 views
Hello, My Panasonic NA-147VB3 has just changed all the programme times.. For example Cotton: from 120 to 102 Cotton Prewash: from 138 to 120 Cotton-Eco: from 200 to 182 etc Any ideas what the problem may be? Thanks
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 0 replies
- 90 views
(As Miele washer/dryers are rumoured to all use the same basic drying system, probably applies to other models too...) Had a Miele engineer come under warranty to replace pretty much all of the hot air ducting and suds container etc. etc. Seemed like a good guy, though did get distracted at one point. Anyways, on the few times I use the drying function, I noticed the following: - dryness levels seem reduced (items not coming out bone dry) - there is a heck of a lot of hot vapour coming out of the (closed) detergent drawer - the corners of the LCD display have started steaming up An amateur guess would be that maybe some part of the heating s…
Last reply by jayj, -
- 1 follower
- 1 reply
- 288 views
Hi, first post - thanks in advance for any help given. Apologies if I've posted this in the wrong place? I have Miele W5748. After a wash the fabric conditioner tray is left full with water. It's dispensing the fabric conditioner fine, but the residual water is not draining. I have removed the tray and thoroughly cleaned, and the outlet at the rear of the tray in the bottom left hand corner is clear. Today I have also cleared the nozzles on the roof of the compartment, but they didn't seem too clogged up. I have seen articles elsewhere that are non-specific to Miele and some mention that there should be a tube running from the tray. Mine doesn't have one - but don't …
Last reply by jayj, -
- 2 followers
- 4 replies
- 137 views
Many many thanks if you can point me in the right direction : My Indesit WI10 has stopped functioning. If I leave it in the on position (with no lights lit) it will start the cycle randomly after a couple of hours. Sometimes completing the cycle successfully. Alternatively if I hit the side of the machine the "on" light comes on, and sometimes stays on (the machine then works) and sometimes goes off again (the machine then not working). Help !!!
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
- 101 views
I've messed up my pump with latex rug backing so wanted to turn washing machine onto it's side clean out pump (following a video as I am clueless). I have turned the spigots the only way they will go. The blue spigot was an easy anti clockwise turn to the wall- would not turn in any other direction, the red just one won't go anything but clockwise towards the floor. I ran the machine and it still fills. Can someone please tell me what is wrong and is it alright to forget this and just go ahead and turn the machine and take out the pump anyway. I just don't want people in my house Thanks in advance.
Last reply by Catwheez, -
- 2 followers
- 10 replies
- 294 views
Hi, I'm stuck and I'm hoping for some assist: Fault: * Machine doesn't fill, starts program, makes humming sound but does not take any water. - Water feed seams 0K, usually gives error code if it does not get water, good pressure in water feed hose. - Spin program works fine. Mark/Model: Zanussi ZWF14791W, Fault Code Using Procedure from https://www.ifixit.com/Guide/Zanussi+Washing+Machine+Fault+Code+Reset/34977 I get the following fault codes: Turning nob clockwise. 0 - Up/off position. 1 - C11 2 - E71 3 - EF4 4 - EF4 Cottons Normal 5 - E71 6 -…
Last reply by g0gz, -
- 2 followers
- 10 replies
- 439 views
Hi all I have searched and read lots of bits but am still not sure what has caused my issue etc. So the machine is a Beko WIX845400 and I have a leak (that seems to be intermittent). I have found that it comes from the top of the soap dispenser housing (within the machine housing) when filling. I have thoroughly cleaned everything (although it really didn't seem to be that dirty) and there are no blockages. I thought it could be that the water pressure was too high but I have turned this down and I still have a leak the other thing that is very odd is that I often end up with a bit of soap powder clumped up in the draw (I use persil and def have not …
Last reply by south east Si, -
- 2 followers
- 8 replies
- 160 views
Hotpoint WMEF 742 Fills no problem. Loads of pressure going into back, loads of water filling into washing powder door (so 2 little solenoids on inlet are ok I presume). I put a new drain pump in it last year. I cleared exhaust pipe. After 12 minutes on a 1hr 44 min cycle the H20 error appears and beeps constant. I can hear a pump spinning non stop but it just sits, doesn't fill or doesn't exhaust. If I hit pause, it allows door to open (no water in drum). When I press start again, it fills a little, empties a little then goes back to just a pump spinning and a H20 error. Just put it on a spin and drain cycle and it done it no problem. Trying a rinse cycle …
Last reply by Whitegoodshelp (Andy), -
Bosch Front Loader WFL2480AU/04 Maxx Tried searching to no avail - nothing similar posted on forum. Motor only does 1 or 2 turns at the start of any cycle (wash, rinse or spin) and then just stops turning! An old machine (bought new in 2000), but a good one and so reliable (like a member of the family - I'm attached to it!! ) Changed brushes twice since 2000 - that's it up until now! Machine was noisy (like bearings on the way out) when on spin. Checked the tub - all good, no play whatsoever. Before I got the chance to check the motor it was washing a load and then the motor seized up - couldn't turn! Found small pieces of metal und…
Last reply by Deep Blue, -
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- 1 follower
- 1 reply
- 147 views
My Miele Washer Dryer has started to stall and not move on 12 minutes from the end of the drying cycle. Everything else seems fine. Any advice please?
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 102 views
The handle from the washing machine broke. In order to replace it I need to disassemble de door. The problem is that the 2 parts of the door don't have any screws. They are hold in place by plastic clips(I am assuming this...). Can someone tell me the procedure to disassemble it? I really don't want to force it and break the clips. The model is: BEKO WKY71033PTLYB3 I added also a picture of the door. Thank you in advance.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 9 replies
- 4k views
Hi, My washing machine is making a weird clicking sound whenever the drum rotates, either by hand or during wash cycle. I read other similar topics here before posting and manually checked the drum from inside for any wire or something else being stuck - could not find anything. Below is a short video of the sound, hope this helps. Can anyone please let me know what might the problem be and is it anything I can fix myself? Also I regularly use the machine with this sound(as I have to do my washing), is this causing any long term damage to the machine? Thank you
Last reply by Faraz, -
- 1 follower
- 1 reply
- 121 views
I have a Samsung ww80j5555ew/eu that won't start any cycle. Lights up as usual but pressing start just gets the cycle light flashing. Child lock is off and error code scan brings up all clear. I don't hear the door lock so assumed it was that, replaced part and still the same. Drain filter is cleaned regularly although I did have to drain it when it stopped halfway through its last wash Drive belt is still attached, motor brushes are fine. Drum spins freely. At a bit of a loss now, for a machine that has just gone a month outside of its 2 year warranty I'm not impressed with Samsung.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 6 replies
- 201 views
Our 2015 WM3370HWA front-load washer has developed a slow leak. We first noticed it the day after doing laundry when my wife saw that some water had pooled in the cracks in the tile floor in front of the machine. I cleaned it up and slowly over the next 15 minutes it reappeared. Checked the rear of the washer and saw some water on the floor back there also, but not as much as front. Checked all hoses/drain and no sign of leakage. No water at all on rear panel of washer. Cleaned up all water and ran a few empty load cycles. Leak did not reappear and I hoped it was gone, but later that night it reappeared. Turned off both water feeds overnight then opened the ho…
Last reply by Apesbrain,
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