UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,199 topics in this forum
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I've purchased a Bosch Series 4 model nr WAN28209FF and the fabric softener doesn't get used. I would send it to warranty but it's such a hassle moving it around I would prefer not to.
Last reply by Whitegoodshelp (Andy), -
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- 3 replies
- 255 views
Hi all, I've been reading through this amazingly helpful forum and have found a lot of similar issues, but I've now reached a dead end, I'm hoping someone can give me some guidance. My Bosch washer dryer is this model: wvd24520gb/01 On every dry cycle it stops after 15 mins, and the element never gets hot at all. Here's what I've checked: - The fan is spinning and air is circulating - Water is entering the condenser and being drained - The thermostat hasn't tripped, and has continuity as expected - The NTC sensor has the expected resistance, 4.8kOhms at room temp, which falls when heated - The element has the expected resistance, 36…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 235 views
Hey there! i bought a new washing machine last week, got the H wash 300 and it works great except i seem to be having real trouble getting the door to unlock after a cycle, it's almost like it doesnt register that the cycle has finished on the app which is preventing it from unlocking and allowing me to obtain my laundry has anyone else had similar issues with the link type washing machines? is it the app or am i doing something wrong?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 139 views
Hi all. Looking for help diagnosing what is going on with my washing machine. Zanussi ZWF16070W1 - 10 years old, steady use through that (couple of minor replacements in that time, pump, heating element) Symptoms: Fills ok, drains ok, door latch locks and unlocks ok. Intermittent problem: Fills with water then stops - drum doesn't spin either way. - machine does nothing. I have tested this on various settings and it behaves random on each - sometimes the drum will spin in each direction for the cycle - but more often nothing will happen. Sometimes on spin setting it will perform the spin - other times it wont. On the times it does wor…
Last reply by Whitegoodshelp (Andy), -
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- 6 replies
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I have read the advise above and looked through other resources to find a solution but couldn't find anything similar to my washer's problem. My Zanussi Lindo1000 started stopping about 2 -15 minutes into washing cycle, displaying 1 (I guess 1 minute before end of programme) and straight after displaying 0 and beeping (I guess end of cycle). Hence there is water in the drum it wouldn't open the door unless released by emergency release. It doesn't run any programme after switching off and on and emergency door release and emptying the drum. After some fiddling with the door, power on/off it may start and run one or two full washing cycles as normal but then it starts all…
Last reply by R1chS, -
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Hi. It's me again. I have a 7 year old Bosch Washer/Dryer combo that stopped in the night on a wash/dry cycle. The circuit breaker to the kitchen had popped. And it popped a couple of more times in attempting to restore operation. In the end it was the dryer fan that needed replacement. The fan draws air from the condenser and directs it through a manifold with a heater element and a couple of TOCs. The TOC's are normally closed switches that open if it's too hot in the manifold. In this case the fan would not spin, the air was not moving, things got over-heated and both TOCs popped open to shut down the heater. At that point we got an E95 diagnostic on th…
Last reply by DiogenesVS, -
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- 1 reply
- 332 views
Ok so I have a hisense washer dryer which works fine when just washing but when I put into a drying cycle it throws an f17 error which I’ve read means no water is getting to the condenser.... any ideas on how to fix it?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 0 replies
- 111 views
Hi and thanks for enrolling me to the group. Can anyone help ? I have a crown auto wash machine .. The machine switches to end cycle afer 3 seconds on any wash cycle selected ... no power on water inlet valve ... have tried disconnecting hose on water pressure switch and also changed the main control board ...
Last reply by Luka, -
- 1 follower
- 16 replies
- 482 views
Hi guys, Bit of a weird one! I return home from work last week to find the the kitchen flooded and the circuit breaker tripped. The washing machine would not power up and the fuse and power source were fine. I quickly found the issues and it turns out a slug had worked its way into the PCB housing and managed to fry itself and the PCB in the process! The model of the washing machine is a HOTPOINT - WMFUG 863G and is about three years old. I quickly found a replacement PCB on eBay which was described as in used working order for £20. Before switching out the damaged PCB for the new one i took photos of all the connections to ensure they went back …
Last reply by Whitegoodshelp (Andy), -
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Hello, recently I had the 3E error on my 12kg Samsung washing machine that didn't permit to complete any of the washing programs. I replaced the main pcb and it is working again. I think the problem is that the main chip under the big black heat sink heats too much and burns. I am from Portugal and the summer is reasonably hot and it may contribute to this problem. The board basically lasted about less than 3 years. But I want it to last much more than that because the board is expensive (about 130eur). So I installed an 110-220VAC fan. I cutted some of the plate and created a housing for the fan. Also drilled some holes on the other side of the pcb plast…
Last reply by Leo, -
- 1 follower
- 1 reply
- 146 views
Hi guys newbie here, my washing machine seems to of developed a possible door lock fault, the alarm goes off and it won't operate unless I press firmly on the door and hold, it'll then work, I suspect a catch, but thought I check before ordering the part, any ideas? Thanks in advance 👍
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 178 views
Hey all. My hotpoint ariston aq92f-29-fr has been making a lot of noise when spinning recently (for the past year to be honest) - I figured it was the bearings going - after taking the back off, I saw the attached (the belt was still in place before I took the photo) 2 things going on here - the obvious rusty brown water stain coming from the middle of the drum - the second being the main belt wheel (big black 5 spoked thing - I'm no expert!) has worn a groove into the plastic drum housing. I have tried to remove the torx bolt in the middle to see if the reveals anything, but can't get it to budge (is it reverse threaded?) - I also suspect tha…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 102 views
Hi all, I have a Hoover Dynamic Next , one of the paddles has dis-lodged I’ve google but can’t find anything on Hoover, any help would be appreciated
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 145 views
Hello everyone! First time post here. You guys seem to be the experts so thought I would drop a message before rage-quitting Beko and buying myself a new machine :P. Over the last 6 or so months, my machine seems to be wobbling more and more. I have tried replacing the shocks and re-balancing the machine using a spirit level - both to no avail. I have taken the top off and recorded a few videos, any idea what is wrong? Im swaying to it being the bearings or something. The whole drum feels lose and wobbles easily with a push of my finger. The thing is held in place by two springs at the top and two shocks at the bottom. Thanks in advanced. Scott …
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 113 views
Hi, Just after your opinions please. We have a candy washing machine less than 6 months old. It's making a high pitched noise when it spins, it's that high pitched it gives me a headache. Anyway apparently this is normal!? Can anyone confirm if this noise is normal or if there is a machine problem Thanks in advance VID_20210528_113925.mp4
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 9 replies
- 471 views
My Bosch wat28370gb/13 is giving E18 and E83 errors... I first guessed it was the drain pump which I have replaced but I am getting the same error... normally E18 at the end of a wash and/or E83 near the beginning. I now suspect the Pressure sensor (or maybe a blocked tube?)... Anyway... How do I enter test mode? I think I want to run a pressure sensor test... P:07? I searched high and low around the interwebs but cannot find a wat28370gb/13 repair guide anywhere. PS The machine is out of warranty so probably not economically repairable unless I DIY
Last reply by NivagSwerdna, -
- 1 follower
- 4 replies
- 247 views
I've messed up my pump with latex rug backing so wanted to turn washing machine onto it's side clean out pump (following a video as I am clueless). I have turned the spigots the only way they will go. The blue spigot was an easy anti clockwise turn to the wall- would not turn in any other direction, the red just one won't go anything but clockwise towards the floor. I ran the machine and it still fills. Can someone please tell me what is wrong and is it alright to forget this and just go ahead and turn the machine and take out the pump anyway. I just don't want people in my house Thanks in advance.
Last reply by airfoxten, -
- 2 followers
- 2 replies
- 213 views
Please help we are having such trouble with our washing machine it’s unreal!! We originally had a 9kg hoover and it was leaving excessive suds in the seal of the machine and in the clothing. We tried everything, cleaning the machine, washing the clothes with the smallest amount of detergent, running with no detergent, running on different cycles, running the machine on a hot 90 degree with vinegar then washing clothing, we had 2 repair men out. One saying our machine was perfectly clean (it was only just over a year old) and he couldnt recommend changing anything we are doing as we have done everything. We gave up and got a new machine after waiting weeks for a repa…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 2 replies
- 237 views
Heeeelllp!!! I am usually handy with keeping our washing machines going but this one is giving me nightmares. The serial number is wab28161gb/13 So, the washer would not drain. I removed the filter and found it blocked with a coin, hair bobbles and fluff. Removing the debris didn't work so I replaced the pump. The fault remained so delving deeper I discovered that the transistor that feeds the pump had blown. New board fitted...still faulty. I have checked the rubber sump with the ball in it...all clear. The drain hose & u bend...all clear. Supply the pump directly with 240v (via the loom from the board)...pumps out fine...so that tells me tha…
Last reply by Isla, -
- 1 follower
- 4 replies
- 299 views
Guys having a bit of trouble with my beko washing machine on different washes it will get stuck at 5,8 or 10 minutes and not count down any further and now it seems when it starts to spin really fast it stops instantly as if it has cut out when it hasn’t looking at the pcb there some blackening and sooty not sure if as it’s a few years old this is normal build up or it there is anything else it could I can intermittently get it to spin end drain end then it will get stuck at 8 minutes the next time? Any help appreciated
Last reply by Craig jenkins, -
- 1 follower
- 1 reply
- 225 views
I have mystery orange stains on my laundry. They don't seem to look like rust stains like I've seen on this site. Can anyone advise? They mostly appear on my whites randomly, but the camera couldn't pick them up, these are the most noticeable photos I can find. TIA
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 2 replies
- 179 views
Hi, I have a Hotpoint washer dryer. About a week ago it would not dry, the fan kicked up but would not heat. After testing the element with the multimeter it had blown. I fitted a replacement element and thermostat as it was giving some odd readings so assumed that had caused the element to go. It worked briefly when I was just testing it however when I came to get the clothes out at the end it was still wet and cold. Tried it again and it was blowing cold again. Tested the element and it had blown the replacement. Just after some advice on what to look for next, all wiring seems fine so I am assuming it’s a board fault?
Last reply by Tom6, -
- 1 follower
- 6 replies
- 361 views
Hello, Our Hotpoint 95620 is on the blink. She's an old girl (getting near 40 years) and so no fault codes! I know her pretty well but cannot figure this out. The motor turns but does not sound smooth (stutter?) and does not spin. It does this on all settings. Pretty sure it's not the motor as I swopped it for another and still have the same problem. Now where's that old twin tub..........................? Cheers
Last reply by Rubadubdub, -
- 1 follower
- 1 reply
- 308 views
Hi there, Wonder if anyone can help me. Moved into a property with a inbuilt washer dryer by Beko. Model wdiy854310. We've never got it to work and I have a basic electrical knowledge but all the tools as a sparky. The machine when turned on from the mains is completely dead, no noises, no lights. I've seen other posts but they usually have signs of life. My white goods repairer just said buy another one but money is tight at the moment. I've tested the best I can and found the flex into it is live but stops at the back of the machine and appears to go nowhere else. Leading me to believe the bottom PCB is broken. Anyone have any ideas…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 122 views
The plastic disk at the back of my washer drum has broken off and I am struggling to find the part in the title. Does anyone have any suggestions of how I can source this or alternatives
Last reply by Whitegoodshelp (Andy),
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