UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,077 topics in this forum
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- 1 follower
- 5 replies
- 109 views
Hiya all.Ive got a bosch wtn85201 c9ndenser dryer with a cracked door glass.I have the replacement part but I just cannot work out how to dismantle the door.There are no visible screws and it doesnt want to seperate if i try to pry it open.And I'm wary of forcing it.Has anybody encountered this ? Thanks very much in advance.Phil.
Last reply by Phil9560, -
- 2 followers
- 3 replies
- 70 views
Hi guys bought a second hand maytag MWA 09149 a few weeks ago, but now we have a fault, machine lights up but wont start, it is showing no faults, so far i have checked the heater element getting 27 ohms, thermistor was giving a reading, had continuity at water valves and door interlock is locking the door, machine will not allow water in and makes a couple of clicking noises, also anyone know how to ut this model into test mode, have pressed reset no avail. thanks in advance
Last reply by Whitegoodshelp (Andy), -
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Hi Forum Got a Miele WKG 130 - NDS with TwinDos, however when I try to run the TwinDos maintenance it only works on container 2 - with a TwinDosCare container - when the TwinDosCare is in container 1 - I receive a display message that "there's not enough detergent/water in the container. Repeat process" - tried 6 times now and the same occurs 1) Has anyone seen this "problem" before and knows how to solve it? 2) Does anyone knows how to "force" the use of container 2 on every wash? Thanks in advance 1
Last reply by Whitegoodshelp (Andy), -
- 7 followers
- 131 replies
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My washer dryer has stopped working completely – no lights on the front panel, no switches work. I called my local appliance repairer who assessed the situation as one of the three circuit boards was not working. However he felt unable to proceed with the repair without knowing which of the circuit boards had failed, and what had caused the failure. On that basis he felt the cost of repair would be more than the machine is worth. The machine is only just two years old – plugs, sockets, fuses etc all fine.
Last reply by Whitegoodshelp (Andy), -
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Hi I have a Logik Washing Machine , it switches on and sounds like it's trying to start a cycle , it seems to be trying to pump out all the time then E21 for blockage shows but I have check the filter at the pump the hoses the filter on the inlet what's my next move please
Last reply by Whitegoodshelp (Andy), -
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Youtube Video I've made a video of the problem. I'm an electronics engineer, so not daft. I've checked the springs which seem fine, as do the dampeners. The concrete also seems stable. I did recently move home and ever since the machine has been incredibly noisey which has gotten progressively worse/developed into a knocking noise. Is it the bearings? Can I fix it? Any help appreciated as I don't really have a clue. I've replaced the brushes but apart from that it's never failed me over the last 16 years. Cheers
Last reply by nicam49, -
- 2 followers
- 4 replies
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I have an AEG washer/dryer, bought 2 1/2 years ago (the product details show that it was actually made in 2017). The drum hose has split, (the hose that connects the drum to the drain pump) and although I managed to push it on a bit further and adjust the clip, it is not going to last much longer. I cannot find the part anywhere, not on AEG's parts website or anywhere else. How can this part be no longer available when its less than three years old? The model number is L7WBG741and the product number is 91460381200. It looks a bit like this though this is not the one for my machine:
Last reply by plumtreebabe, -
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hi I have a Hotpoint wml520 aquarius washing machine. It has just stopped mid cycle after making an odd noise and the drum will now no longer turn. i have taken the back off to have a look and the motor and belt appear to be working ok but when the belt tries to turn the drum it cannot move it as for some reason it is completely stuck. I believe that normally the drum should be able to be turned freely. The wheel on the back of the drum which the belt fits around can only be moved about 1 or 2 mm. Can anyone advise please? Many thanks for any help
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 83 views
Hi to all on here! I found this site by chance, lets see if I can find some answers! I have an issue with a Hotpoint Aquarius 8640 washer dryer. It seems to make a clanking, knocking noise while operating as of late, naturally this is worse during the spin cycle. I have taken the top/back covers off and looked inside. On inspection nothing broken or out of shape, all seems to be as it should be. The rear of the drum seems to have a lot of excess movement, like it is flopping around, forward and backwards and up and down. My guess is the gas struts at the bottom are worn giving excessive movement ? They look like oil is weeping from them. Al…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
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I've had the machine for about 4 months. It makes tapping noises. banging noises, high pitched whistle when spinning and has developed a creaking noise recently. I've levelled it up with a spirit level and tried different ways to make the load even, including pausing the program half way through and moving the clothes around. Nothing seems to work!?
Last reply by Whitegoodshelp (Andy), -
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Hi all. New here so bare with me. Two days ago I put a wash on as normal and whilst I was in the shower I heard a loud pop come from the washing machine. When I went into the kitchen the washing machine was completely off and I’m unable to get it back on at all. There was an electrical burn smell in the air. I decided to have a look in the back of the machine and found that the connector wire to the motor has been burnt, also there’s a lot of what may be like scale or rust on the male connector. I’ll attach photos for you to see. Anyway my question is, will I be able to repair this? And if so do you know how? If you have any questions feel free to ask. P.s the …
Last reply by Jaxxon0121, -
- 2 followers
- 1 reply
- 218 views
Hi My beko washer dryer WDX8543130B is washing fine but the dryer is going on spinning etc but is not heating up or drying the clothes. Any help with what the problem could be? Thanks in advance.
Last reply by Whitegoodshelp (Andy), -
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Hi All, We have a 2011 LG washing machine, it makes little to no noise while washing, but when it spins it is vibrating a lot and making a quite horrendous noise, Not much else to say, just wondered if you had any ideas what the noise points to and what i need to do to fix it. Thanks in advance video-1607074094.mp4
Last reply by Biscuit1983, -
- 2 followers
- 18 replies
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Hi My new washing machine is leaving black streaks on my clothes, and it happened with my last machine too. It is driving me insane! No one could get to the bottom of it so I paid for a washing machine repair guy to come round and he thought it might be the seal deteriorating and the marks may be from the rubber where the clothes are getting caught in the seal. However I clean the seal every time as I’m so paranoid about it. I don’t overload my machine and nothing I put in is that dirty, no greasy clothes etc. I do a service wash at 90 with the powder that Hotpoint recommended to keep my machine clean. I am at my wits end. I have a 3 month old baby and all his w…
Last reply by microelk, -
- 1 follower
- 10 replies
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Hello, I have an indesit washing machine and the drum has dropped. I need to attach this again but not sure where the springs attach to. There are a couple of holes on the side of the top frame either side but the opposite holes are not symmetrical. I have attached a couple of pics. Regards,
Last reply by Whitegoodshelp (Andy), -
- 1 follower
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Hi, I would much appreciate any help with the following. The Door on my Indesit is permanently locked with the door lock symbol on the control panel illuminated. I can open it with the green plastic door lock over ride strip ( by pulling it downwards ). The fault code F06 is appearing on the control panel with all the lights flashing. The other symptom is when you first turn the power on there is a 1 second long " fast rattle " sound - like the door solenoid is opening and shutting rapidly. I bought a new door catch and installed it but the symptoms remain the same ( the old one didn't smell burnt out either ). Any ideas what to try next ? Thanks …
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 0 replies
- 76 views
I have a 4 year old zanussi lindo 300 and it has started making an unusual noise. The noise is a ratting sound which happens at the very beginning of the cycle, before the drum even starts moving or water comes in. Once the water starts filling and drum starts moving the noise stops and everything continues normal. I am worried that if I don't address the cause of the rattling sound, more damage will occur. I've searched endlessly on Google but can't find anything specifically relating to noises before the drum starts moving. I have attached a short video where you can hear the noise quite clearly. Any ideas would really be appreciated! Thanks in advance. 20201205_…
Last reply by Lm81, -
- 1 follower
- 15 replies
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Need some advice please ,we have a 3 year old Samsung Eco Bubble machine (£400 approx.) that went bang during its spin cycle. On investigation the belt motor that sits at the base of the plastic drum, has fallen off the plastic drum , and now sits an the kitchen floor with the drum belt. Turns out that the 4 mounting bolts that hold the motor casting to the plastic have all sheared and the plastic mounting points have all smashed to pieces .Machine is out of warranty (just) and the expected replies from Samsung are weve overloaded it and its not level. This is our first Samsung (and maybe our last) its not overloaded and very level too and we don't know if its econ…
Last reply by adunato, -
- 2 followers
- 1 reply
- 91 views
Hi I have a Hotpoint washer and over the last few days it's making what sounds like a squedgy noise at the end of a spin..no noise during .. I've cleaned out the drain filter.. Any advice would be greatly appreciated😄 VID_20201202_193249~5.mp4
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 5 replies
- 142 views
Hi all, Sorry for barging in, I've searched the internet for any info on this issue but can't find anything and this is my last resort. Basically, last year I bought one of the fancy series 6 washer dryers from Bosch. Have been fairly happy with its performance until about two weeks ago when it just wouldn't turn on. I tried turning it on and all the lights around the knob were red and the whole panel was lit up. There was no response when I tried using the panel, it wouldn't even turn off. Had to turn it off on the mains, after turning the mains back on the machine never turned back on again. Only feedback I'd get from the machine was some clicking, but then noth…
Last reply by Whitegoodshelp (Andy), -
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- 52 views
I’ve a problem with my Indesit XWA 71451WUK washing machine after moving house. It constantly feeds water through the Wash detergent compartment into drum at full rate throughout every stage of every cycle including Spin. Drain system set-up is correct (no siphon), as is water feed pressure. No debris in water valves or filters. Both water valve solenoid coils have continuity and correct resistance, and both valves shut off water completely on operation of either Pause or Power Off buttons, or when mains power is switched off. Pressure switch seems ok as drain pump kicks in as soon as drum water level exceeds max operating level and runs until correct waterlevel is re…
Last reply by Robert Oram, -
- 1 follower
- 0 replies
- 51 views
After washing, the centrifuge and the done lights keep blinking, which is an indication that the filter is dirty. I looked on the bottom and the filter is NOT stuck. There was nothing in it and could turn freely. Next to the filter there is this small hose that can be used to let out water before opening the filter. This small hose has NO water in it. When I open it nothing comes out. Any tips on how to unclog that part?
Last reply by Tamara, -
- 1 follower
- 2 replies
- 64 views
Machine stopped in mid wash cycle. The fuse at the switch on the wall was blown. Replaced the entire switch but machine not coming on. No lights ziltch. I don't know if there is a fuse in the actual machine - just wiring boards. What should I do?
Last reply by choille, -
- 1 follower
- 5 replies
- 199 views
all flashing lights on the front so I took off the small pump attached to the floor of the machine and the impellor is spinning freely and when I put water in the machine it seems to pump out ok.I removed the sump of the machine and took out £8 in change... (£2 coin and 5 £1 coins a couple screws and a kirby grip and some rust particles,washed all this out and replaced everything. The machine starts a programme ,ie fills with water and moves on ,the drum rotates but then the flashing lights come on again, there was a small hole in part of the sump assembly but it was the internal part which fits into the bottom of the drum just below the heating element. …
Last reply by skiboy61, -
- 1 follower
- 4 replies
- 131 views
Hi all, I looked through a lot of information but can't figure out what part of the machine has broken and why? Hopefully I can find some advice. I have a hotpoint aquarius wdal 8640. Last night during a drying cycle the machine made an almighty banging noise so I turned it off and discovered some snapped plastic and the seal pulled down. Am I right in thinking the drum has broken? Many thanks for any input.
Last reply by Mattdixon,
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