UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
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2,131 topics in this forum
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- 2 followers
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- 111 views
Hi all, I have joined the forum to try and see if my washing machine is faulty , or if what i experience is normal ! (This had turned out to be along post o sorry for this bu i have to ask ) This is a hotpoint nswa843cwwuk (if im correct) washing machine. Its is now 3 month old, bought from AO. after about a month of usage, one day when we opened the door, we could smell ACRID RUBBER SMELL. we called out the engineer, who came out and he said that a cloth must have got cought between the drum and the rubber seal and that this was 'NORMAL' !! I questioned it but i din't want to be too rude. I asked, what if it happens again and …
Last reply by Giorkos, -
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- 4 replies
- 166 views
Hi, Our Logik L612WM13 stopped after a main wash with E60. I checked the motor and found that the brushes were virtually gone, so ordered and fitted new ones. Now the motor runs, but it is unable to complete a wash, seemingly unable to get to full spin speed, sometimes reporting E12, but mostly trying to get to full speed (speeding up and slowing down). When it seems to get to the point of full spin speed (it's going quite fast at this point, at around 9 mins to go) the machine shudders, there is an odd knocking/whooshing sound, then it slows, eventually going straight to 1min left. Sometimes it just sits there (at 12 mins) seemingly stuck trying to empty, but this may…
Last reply by ldeevans, -
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Hi, have been through the forum / FAQ and can't find much that matches this issue. hope you can help. Have a very frustrating fault with my washer - it's c. 7 years old, which seems young to me. Bearings recently failed and I replaced these with (I thought) no issues. Machine ran OK for a week or so, and then had door fail to lock which resulted in a cycle stopping half way full of water. Replaced the door lock. It then worked fine for another week or so, before failing in the same way - it only seems to fail on larger load (eg sheets or nappies) which suggests its an overload issue? Happens during the wash part of the cycle, but has no issues with a fast spin…
Last reply by Whitegoodshelp (Andy), -
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Dear all, 2 days ago I bought a new Bosch WGA242X4OE washing machine. I made necessary connections ( water, electricity and drain ). For the first start, I closed the door and choose drum clean programme. Right after pushing start ( heard a proper start sound ), locked the door ( i checked with my hand. the door properly closed&locked ). In 2-3 second machine unlocked the without any washing or water filling operation. And then i checked other programmes and so on, but no success. Machine doesn't work. I called the service, and they gave me 20th of March day the technician visit. Is there anybody who had such problem or bug ??
Last reply by Whitegoodshelp (Andy), -
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Hi. I replaced the carbon brushes on my washing machine. Now it wont spin at full speed. ı measured the rpm it is only 300 instead of 1200. I have checked the belt it is tight. My machine is samsung wpc1802. What can be the cause of this?
Last reply by burakertr, -
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- 4 replies
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I’m now on my 2nd Bosch washer dryer within 18 months! The problem is worse than ever with my white bedding and towels ruined after any wash cycle (I check before drying). Anyone else have this problem? Or any engineer have a clue what to try? This washer is only 4 months old!! Yes Iv cleaned it with Bosch washer cleaner
Last reply by Anniefordy, -
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- 12 replies
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Hi all, I own a Haier HW100-B14636 for the past two years, which developed a bearing noise. On opening up the drum the inner bearing some how sustained a dent. So not able to find a bearing kit I had to order the parts separately. I compared the old and new parts which all appeared to be bang on. Items ordered where the inner and outer bearing and also the inner seal. Having assembled the machine I noticed that between the drum and the rubber seal, is a gap which I thought to be bigger than before the repair. I ignored it but then when using the machine my toddler's sock and a hair band got stuck in the pump area. I cleared this from the bottom front assess drai…
Last reply by Washing_Mac_Chicken, -
Hello. I have an Electrolux/Husqvarna QW14692 washing machine. When set to any wash cycle that isn't cold, it stops mid way through the wash, with the counter suddenly going down to 1 and then 0 minutes. It allows me to open the door even though there is water in the drum. No error code is shown. It appears this happens after the first stage of the wash cycle (after 5-10 minutes). If the machine is set to cold the cycle completes. Draining and spinning also work when selected as individual cycles. I've removed the heater element and tested both it and the temperature sensor with a multimeter. They both appear fine. Any idea what could be wrong? Thanks.
Last reply by Whitegoodshelp (Andy), -
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- 17 replies
- 242 views
Hi all I have a Miele W5780 which is only about 6 years old. Yesterday the machine started to make a quite loud clanking sound when spinning. Can someone please tell me, is this a bearing or shock absorber issue? I've attached a video to show the issue. Will add a picture in a subsequent post. washingmachine.mov
Last reply by Nanz, -
Hi guys, Thanks for any suggestions. If I run a program, the drum fills with water until the Rinse lights starts to blink. It then continues, stops blinking…. Various noises in the upper left.. then after about a minute from the start of the program – the machine then successfully empties the drum of water while displaying the “- - -” message in the display. The Rinse lights continues to blink. The pump is clearly working correctly There is nothing stuck to the pump itself to slow it down The filter is clean Water into the drum is working Soap dispenser is clean Water into the soap dispenser is working Water pump / evacu…
Last reply by Whitegoodshelp (Andy), -
Dear Hoover washer experts, I’ve got an issue with a U.K. made Hoover Nextra Chronovision Awash 7,5 + 5 Family 1600 HNWF 6167 – 88M 31000796 0510 1252 LCE7, a combo washer dryer that I bought 16 years ago: 1 When starting the 90 degrees Celcius (90 C) cotton program, it simply turns off after the timer has arrived at a certain angle where the program starts. It is not possible to restart the washer in this position. 2 When starting the 60 C cotton program, the washer turns off at the same timer angle as for 90C, but turns on immediately thereafter, the timer rotates a tiny bit, turns off again, turns on again, rotates a tiny bit, etc. five times more, then …
Last reply by Mikael Bäckstöm, -
- 1 follower
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- 80 views
We have a Bosch Classixx 6 washing machine that's done sterling service for the last seven years. We've never had a problem until yesterday when it started making a loud banging noise towards the end of the cycle and I noticed a leak. I think it is leaking from up near the detergent drawer. I took a photo but it's not great. The water pressure in the block of flats hasn't changed. My wife thought the drum was spinning oddly so I took a video of that too. It's not made any unusual noise before this, nor leaked, and it was washing a normal load. I ran it again on a quick wash, and it appeared to leak when the machine was filling. Any help or advice would be much apprec…
Last reply by jeremytb, -
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- 9 replies
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Hi I have an indesit IWC71252 washing machine. The wash seems to be ok but it beeps a lot throughout the cycle. It’s usually 3 or 4 beeps but I don’t know what’s causing it. I have read the FAQ’s and can’t see the answer. I have opened the bottom and unscrewed the cover it was clean. No lights are flashing and I have done a video of the beeps but don’t know how to attach it. can someone please help or advise me. I am a single mum and really need this for my kids clothes during this awful time. thanks for any help. sarah x
Last reply by Gemma, -
- 1 follower
- 0 replies
- 97 views
We have had this washing machine about three years and it's been okay but it has suddenly stopped heating the water. The machine carries out a cycle as normal and does not generate an error code. A Samsung authorised engineer has been and says the element is okay, and to be honest he was a bit flummoxed with the lack of an error code. His only suggestion is to change the PCB but no guarantee that it will solve the problem. Given that the cost of changing the PCB is halfway to a new machine it doesn't seem worth it. Any other suggestions as to what we could check/try first. What is experience of changing the PCB - worthwhile or an expensive risk? T…
Last reply by BigD, -
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- 4 replies
- 141 views
Hi! Just wondering if anyone would know the part number required to make our Beko accept hot and cold feeds? There is a blanking plate ready for a hot feed, and internal workings would seem to indicate that it's happy to accept a second valve. The washing machine we removed had both and Beko clearly do hot and cold feeds but not in all countries, I guess its a UK thing. Thanks! stan
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 20 replies
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Hi My new washing machine is leaving black streaks on my clothes, and it happened with my last machine too. It is driving me insane! No one could get to the bottom of it so I paid for a washing machine repair guy to come round and he thought it might be the seal deteriorating and the marks may be from the rubber where the clothes are getting caught in the seal. However I clean the seal every time as I’m so paranoid about it. I don’t overload my machine and nothing I put in is that dirty, no greasy clothes etc. I do a service wash at 90 with the powder that Hotpoint recommended to keep my machine clean. I am at my wits end. I have a 3 month old baby and all his w…
Last reply by microelk, -
- 1 follower
- 1 reply
- 90 views
Hi, I need to find a replacement glass bowl for an Indesit 1196W. I can only find one ‘official’ one online at £65 each but wondered if there is any element of universal-fit between models or is it that one or nothing ? Any advice gratefully received, thanks, Andy
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 2 replies
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hi ive got an ISE10, had it 12y? been brillant no complaints at all.. anyhow today it got stuck in the filling bit of cycle... would drain to half then refill etc... i think it was near the final rinse as the fabric softener had gone... put it onto spin mode and spun it all dry... filter is clear... any thoughts? i know i bought off a chap in burton- not sure if still trading though - so anyone in leics? x
Last reply by coralie, -
- 1 follower
- 4 replies
- 146 views
Hi guys, towards the end of a drying cycle the washing machine packed up, screen just flashes on/off. see video below. www.youtube.com/watch?v=kJYE4ivbJoE I saw someone with a similar problem online where all the buttons were flashing (didn't have a screen) and it turned out to be some blown capacitors, I've checked mine and visually they seem ok to me. Any ideas?
Last reply by rolloa145, -
- 1 follower
- 1 reply
- 126 views
Zanussi machine leaked from drawer, would not empty softener, and had E10 code. Drawer replaced but still leaked. Last few washes, no leak, no E10 code, but softener not taken. No obvious "gunk" in holes. One suggestion is low water pressure, but not clear why. Any other ideas much appreciated. Many thanks
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 4 replies
- 169 views
Hi, I wonder if anyone can help me with this; my Hotpoint machine suddenly went totally dead and a repair guy decided it was the main controlling module. I found one (already programmed) on Ebay and went to install it but I made a classic mistake - although I marked all he connectors I didn't realize that on one side there were three connector strips on the PCB but only two plugs, and my marking wasn't precise enough. The small plugs are blue and red (maybe different on other units) , the blue is definitely on one side, but the red could fit both other connections, the set of tracks in the middle or the one at the other end (see attached pic). Unfortunately my marking is …
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 164 views
Hi, machine has been doing this for a couple of weeks. Filter has been checked and cleaned. Really odd noise. Operating just fine. video attached with the noise. Thanks Jamie IMG_4767.MOV
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 96 views
SwmdHello All, We have a washer machine its a hotpoint ultima s-line 9kg. Model number swmd9637 uk and the drum bearings are failing. I was advised that the whole drum needs to be replaced and looking on various youtube videos that the bearings can be replaced separately. But Im unsure on this model if they can. Can anyone advise on this..? Kind regards Mick
Last reply by Whitegoodshelp (Andy), -
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- 95 views
Hello I hope someone will be able to shed some light on this problem and help me out,, I`v followed a couple of diagnostic procedures but am now stuck, I have a INDESiT IWE 71451 B ECO UK washing machine approx. 8 years old that is tripping the circuit braker when used. Machine turns on and display lights up, close the washer door and it trips the RCD. disconnect the heating element and shut the door RCD is tripped, Heating element re-connected and motor disconnected, door closed, button pressed and machine starts a cycle and not tripping RCD. Removed motor, wired it up on the workbench first to 12volt battery and motor worked and secondly wired to the mains electric…
Last reply by john l, -
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- 103 views
Hi everyone. You are probably unfamiliar with this brand, but my problem should be generic. When I choose some program, like 90 degrees, and press start, machine starts getting water, and after it gets water how much it should it starts spinning (like spinning that should be done at the end of a program in order to drain water from clothes), instead of doing it slowly in both ways like when it's washing clothes. What could be a problem? Right now there is no any error code, but before that there was one for clogged drain "pipe", which I have cleaned and now there is no error. Just to mention, when I choose drain only program, it works as it should, it drains …
Last reply by darkwarrior,
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