UK Washing Machine Repair Questions
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Warning: Some washing machines have a large capacitor/s which can retain a potentially lethal charge for at least a couple of hours afters after the appliance is unplugged from the mains. Do NOT mess with appliances unless you fully understand - and know how to work safely!
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2,732 topics in this forum
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- 3 followers
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- 188 views
I have a Samsung WW10T534DAN/S1 purchased new, 2 1/2 years ago. It has stopped dispensing softner, but dispenses detergent fine. The washing machine was in storage for a year and spent the winter in a garage. When I got it out of storage and installed it in the house a few months ago the softner and detergent was all congealed. I cleaned the dispenser drawer and both the detergent and softner is released from the valves when they are pressed. I had a known insurance Company send out an engineer and the literally took a photo of the model number and said they need to order a part saying something had failed. This is without even looking at any thing. I've g…
Last reply by MelS, -
- 2 followers
- 3 replies
- 77 views
Hi. I have a hotpoint rd966j and the lady display is not working properly, it's just orange. Can this just be replaced with an lcd display or will I have to buy the correct one from hotpoint? Thanks
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 102 views
I replaced the door seal today on my indesit whirlpool washing machine. I used some washing up liquid on the seal when installing. When I started the machine on a cycle it started making a noise when the drum turned but I thought this was just some bedding in. As it got to the spin cycle it started making a really bad noise. When I had a look there was an awful smell of rubber burning and smoke coming out of the detergent drawer. I managed to stop it before it actually caught fire, but there was a log more smoke inside the drum when I opened the door. Now I can't move the drum by hand so I'm not sure if I've installed the seal incorrectly or it's a bad spa…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 5 replies
- 140 views
Hi. I recently changed the gasket on my Miele W5741 and now I have noted my clothes are still wet (only sometimes) after the wash finishes. I have noted it does a spin (goes very fast), then stops, with about 2 minutes left on the timer, injects more water and then does nothing, the timer runs out and then the beep lets me know it is finished. I open the door and clothes are wet. I can sometimes run a spin cycle after this, and it works as expected, but sometimes it does the same as above, and the clothes are still wet. Sometimes, the washer behaves perfectly and clothes are spun as expected, the machine spins the clothes very fast, and then finishes a…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
- 99 views
When trying to open the door the catch gave way but door didn't open. I waited as usual on the end of cycle time delay before opening. The door catch isn't broken but won't push back into position. The door opening mechanism is exposed but what do I do to get it open
Last reply by Whitegoodshelp (Andy), -
My washer drier flashes light when I turn the knob to choose a program but it doesn't go anywhere beyond that. Usually this is the light screen that shows up (see attachment) before changing to the program setup but now it is just stuck here. I tried unplugging it for a couple of hours and it still does the same. This is the model: SIEMENS WM16S792NL WAS/DROOG
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 64 views
Currently i have the fault "Fault Water intake Open stopcock" on a pure drying cycle on a washer-dryer Miele WT2780. This is puzzling for me. Why does it need water on a drying cycle? Is there something more wrong than a blocked water supply?
Last reply by Whitegoodshelp (Andy), -
Had this issue intermittently with a Hoover washing machine but now it seems to be a permanent feature. The draws have been scrubbed and scrubbed, can’t see any blockage. The cycle completes with no error messages. But when I open the draw the fabric softener is still there but when I close the draw again it drains. I thought maybe the draw was coming out a little during the cycle (because it seems odd it drains after I re-shut it) so I tried tapping it shut but it’s not that. I’ve tried looking up this fault but not found anyone having same problems. Never had a problem like this with any other washing machine. To add the pre and main wash draws empty fin…
Last reply by Whitegoodshelp (Andy), -
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- 4 followers
- 256 replies
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My washer dryer has stopped working completely – no lights on the front panel, no switches work. I called my local appliance repairer who assessed the situation as one of the three circuit boards was not working. However he felt unable to proceed with the repair without knowing which of the circuit boards had failed, and what had caused the failure. On that basis he felt the cost of repair would be more than the machine is worth. The machine is only just two years old – plugs, sockets, fuses etc all fine.
Last reply by nicam49, -
- 2 followers
- 73 replies
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My Bosch WVG30461GB has twice in the last month stopped drying clothes, both times I've removed the top cover from the machine and pressed the small switch between the two green connectors in the photo which has reset the machine and solved the problem. I know how to fix it but don't know why the switch (presumably some sort of overheat safety device?) is tripping in the first place, can anyone help?
Last reply by moreteavicar, -
- 1 follower
- 5 replies
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Hi, my Miele washing machine, model W3204, won't heat up water. I put a new heating element in it about two years ago, then about a year ago it stopped heating the water again. (The old heating element was definitely faulty because I tested its resistance using a multimeter). I have used a video on Youtube to view the error code. I get a '6' when the dial is still pointing at 'FINISH', then when I turn the dial one turn clockwise to '95', I get 'F10'. According to the manual linked to on that video, that means 'Water Intake. The water supply is shut off.' which isn't the cause, because the machine has no problem filling with water. It also means 'Water in…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 5 replies
- 89 views
Hello everyone! The drum of the laundry machine seems to be stuck on its "back" instead of the position in which i could take the laundry out(wgere the flaps are). I tried rotating it manually but it doesnt work. Does anyone have any idea how i could fix this? Any help would be very very much appreciated.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 2 replies
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Just posting this here in the hope it helps someone else stuck in the same position I was in last night. If you've got a Hoover H Wash 500 washing machine, the front filter door isn't easy to open and you might think it's on some kind of locking mechanism, similar to the main door. Short answer - it isn't. The hinge is on the left hand side of the door and you might have to slide something like a credit card corner into the 3 o'clock position on the door to be able to release the catch.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 2 replies
- 151 views
We have a Miele Edition 111 W5872 and it will be 10 years old this month. We brought it from new and have had the 10 years back-up insurance too. It's definitely a quality machine and when it washes it does a good job, generally. But, right from new, every now and then, we get some greyish brown pasty deposits on our clothes when they come out of the machine. During the course of the past 10 years we've had engineers out about 4 times. Each engineer has changed bits, cleaned out pipes, upgraded software etc etc. They have also suggested various washing methods that may be causing it. From, you should be using powder not liquid, or using Calgon, not using powder, usin…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 4 replies
- 138 views
Hello, I have a John Lewis 1417 machine that started to make a strange noise and then the drum stopped. The machine still 'works' in that I can select a programme it can fill and empty etc, it's just that when it gets to the bit where it actually needs to rotate to wash, it just doesn't. The drum is rotating if I push it round and it I have done some research and think perhaps it is the carbon brushes. I have taken the back off, remove the electrics and the 2 front motor bolts but cannot move the motor at all. All the videos I have watched seem to show a little pull and the motor is removed so I must be missing something! The machine isn't that old, can't be mor…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 3 replies
- 113 views
Model Candy aquamatic tempo approx 2018. I recently moved into an old apartment where the bathroom renovation is scheduled to be in 2024 and ever since I moved, making the washing machine work properly has been a nightmare. The washing machine has been moved twice and has been in storage for a year before. I called a professional for the installation for insurance reasons also believing it would make a difference, but the machine has been having some issues with vibrations. I was also disappointed to discover that the nearest drainage for the washing machine is the toilet, there is no other pipe, which is very inconvenient. I tried to make things better by buying a …
Last reply by elisa33333, -
- 3 followers
- 18 replies
- 330 views
Hi, great forum but couldn't find an answer to my problem. When I put on a wash it fills for 30 seconds, then the wash starts. But it doesn't fill any more. I seem to remember it used to fill for a second time. At the moment I have to put several kettles of water in through the draw to get a good wash. If I don't the clothes barely get wet. I have had the machine apart, had the pressure switch out, and taken it apart, but couldn't find an issue. When I blow into the switch I get two clicks so seems to be fine. The pipe isn't blocked and didn't seem to have an air leak. My only thought is that the machine might time how long it takes for the water to hit the firs…
Last reply by MelS, -
- 2 followers
- 11 replies
- 336 views
Wondering if I can get some assistance. Washing machine is getting louder with every use, and I've not been able to find the answer in the Washing Machine repair help section I've popped a video in below and hope that it might be enough to diagnose. I'm assuming it might be the bearings and if so I doubt I'm competent enough to fix this on my own having watched a repair video on YouTube last night. I guess I'm asking if it is bearings or an easier fix and if bearings am I looking at a new machine? LG Fully Automatic Washing Machine Direct Drive 9KGModel - FH4U2VCN2 Machine is about 6 years old. IMG_3085.MOV
Last reply by Roscoe, -
- 1 follower
- 10 replies
- 167 views
Hi My washing machine started making these weird noises when running a cycle, and it is also doesn't wring very well Please see the attached video for the noise. Thanks! WhatsApp Video 2023-08-21 at 17.10.36.mp4
Last reply by Morray, -
- 1 follower
- 2 replies
- 101 views
Bosch Logixx 9 Varioperfect washing machine sometimes stops during a programme with nothing on the display and no lights on the buttons. Pressing a button has no effect but usually after about five minutes the machine starts up again. This problem seems to be happening more frequently now. I assume the fault is most likely to be with the "operating module" rather than the "power module"?
Last reply by JWAS, -
- 2 followers
- 20 replies
- 404 views
Hi all, I've got a loud noise coming from my washing machine which seems to only happen with around 15 minutes remaining on the cycle. It's not weight related as it also happens on an empty drum. When the cycle has almost finished the drum will stop but the sound carries on for 30 seconds or so. I've already changed the belt for an OEM one. The video attached shows you what I'm dealing with. Any help would be appreciated. Dan PXL_20221113_101401492.mp4
Last reply by chris01, -
- 1 reply
- 335 views
So i noticed a leak coming from under the washing machine and isolated the leak to the sump hose connection area. We removed the sump hose,it was clean, with no blockages or obvious holes. After numerous attempts to refit and tightening the clamp, it still sprung a leak. Ordered a new hose and still, the problem reoccurs. There are no obvious holes in the sump itself. I'm wondering if I'm not lining up the sump hose properly, any thoughts on what could be causing the issues?
Last reply by Danjones28, -
- 1 follower
- 2 replies
- 71 views
I washed a single sleeping bag recently and the machine started leaking. I have washed this several times as I use it to sit on the lawn. I notice that the front panel is not in the usual place but appears to have been "pushed out of place". The machine is a Miele W800 novotronic premier. Please can someone tell me what has happened and can this be fixed. I enclose photos.
Last reply by Judith, -
- 2 followers
- 5 replies
- 101 views
Hi, The washing machine has visible sparks (and hot metal smell) during spin cycle, appearing to come from the bottom front of the drum. The inner drum is not concentric with the outer drum, varying from <1cm to >2, and there is discolouration on the inner drum where the gap is narrowest. I think it is probably managing to touch the outer drum and rubbing there during the spin? The inner drum rotates freely and quietly, and there is no up/down play relative to the outer drum so I am thinking it is probably not the bearings. I took the top off, and couldn't see any obvious problems - no disconnected or broken springs. There wasn't much to see... I gue…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 68 views
Hi Every time i wash my bed sheets the film of oil etc from the sheets sticks all over the washing machines inner drum leaving a stickiness same goes for towels as well. I have to do a couple of washes with vinegar afterwards to make it shine again. Is this an issue with the washing machine not cleaning correctly? best t
Last reply by Whitegoodshelp (Andy),
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