UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,002 topics in this forum
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Hi there ive read the troubleshooting questions and can’t find an answer. I moved the machine from my mums garage to my house in the back of my car and have plumbed it in. It works on all cycles but I can’t open the door? Even when the door lock light goes off? any ideas please? thanks so much hells
Last reply by Whitegoodshelp (Andy), -
I have already read through the washing machine common faults help guide Hello, my Hoover Dynamic Next DXCC69W3 9Kg Washing Machine (4 years old) has suddenly stopped working. The display only shows rotating blinking lights on the display. When looking up error codes, I expected to see E1, E2, etc as per the manual but there are no letters. I don't see any pattern in the flashing lights either. When changing settings, it still beeps. The washer information is here: https://service.hoover.co.uk/advice-centre/washing-machines/dxc-c69w3/ The manual is here: https://service.hoover.co.uk/manuals/DXC-Models.pdf Here is a short video showing the issue. ht…
Last reply by Steve123, -
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My Bosch WVG30461GB has twice in the last month stopped drying clothes, both times I've removed the top cover from the machine and pressed the small switch between the two green connectors in the photo which has reset the machine and solved the problem. I know how to fix it but don't know why the switch (presumably some sort of overheat safety device?) is tripping in the first place, can anyone help?
Last reply by Andy F, -
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I recently fitted a new element, due to the previous one being damaged by metal shirt collar stiffener. The issue is that on the 'Express 20' program there is a noise in the 1400 spin cycle only and on a longer program, there is no noise on the 1400 spin cycle. I am unsure at to what the cause might be, possibly with how the element is fitted? Any help or advice would be greatly appreciated!
Last reply by trevormartin2018, -
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Hi, My Samsung has developed this leak. Is it going to be easier/cheaper just to buy a new machine? Thanks James
Last reply by Whitegoodshelp (Andy), -
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can anyone help, got a Beko washer thats been leaking when draining/spinning. Found the fault is a small black hose at top of machine under lid. It looks like it has perhaps had a bung or something in it?
Last reply by Martin H, -
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I have a beko washer/dryer. It fills, drains and spins by hand however when It tries to spin it’s like it gets stuck and it rocks and then doesn’t spin. I’ve tried everything by hand and checked the belt and everything looks okay. any other suggestions to get it to spin again? many thanks
Last reply by Foxinsox8, -
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Hi all! I'd be grateful for your help... A couple of weeks ago, I was using my Indesit WIXE127 (UK) (TEV) which I've had for perhaps 9 years from new without any issues. Just as the wash was finishing its final spin, it began making a loud, rapid knocking sound and what appeared to be smoke came from the machine! Believing the machine to be knackered, I waited for the smoke to clear and had a poke around. I started by unscrewing and removing the back; there was nothing obvious. Nothing appeared to have caught fire. What I did find however was the plastic part lying loose on the base of the machine. As I looked through the door, I could see that the sea…
Last reply by Whitegoodshelp (Andy), -
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Hi My mums washing is on the blink, my sister in law told me the water is not draining,so I checked the standpipe and all clear, I then checked the Grey outlet pipe and removed all water and it looks clear. I then checked the filter at the front and just found few coins and little bit of dust build , which I cleaned. i removed the flexible rubber pipe near the pump and this is all looks clean and No blockage. I have check the belt at the back and it looks all good and has good tension and i spins it around. When I turn the drum it has good resistance. i have checked the Carbon bushes and they looked ok, as It had some life in it. We did a fast wash test on em…
Last reply by Whitegoodshelp (Andy), -
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I get dE error code on the display of my samsung washing machine (WD906U4SAGD) which is a door error code. I thought the door lock mechanism wasnt switching as it should so I bought and fitted a replacement. The dE error code is still there so my next step was to measure the voltage going to the door lock, I believe it should be 230V when switching but I only get 160V on the plug. Can anyone confirm what voltage I should be getting to switch the door lock? And does anyone have an wiring diagram for this washing machine?
Last reply by joshmjames, -
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Weird issue with a 2 year old Hoover Dynamix washer. Basically it runs through wash cycles fine but won’t fast spin- unless its tilted back slightly then put back level at which point in works perfectly for a couple of full cycles? As the machine won’t enter a fast spin until it’s drained the machine clearly thinks it’s still pumping water out and tilting the machine makes the machine realise it’s drained. Machine is pumping out fine, drain clear of obstruction filter ok and impeller at back of filter spinning freely. Any thoughts gratefully received!!
Last reply by Zelee, -
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I have an Indesit machine which stopped draining. I did some YouTubing and tried all the basic self fixes, I checked all the pipes for blockages and then checked the pump filter, which did have a few hair clips in it. Thinking issue sorted I tried again and still not draining. I’ve now tested the pump itself with a multimeter and it’s giving a resistance reading of 190. So seems to be fine. Out if ideas and would prefer to refrain from phoning a repair guy especially if it’s something I can fix myself. Thanks in advance jack
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 5 replies
- 242 views
I have had a bosch serie 4 wan22120au/06 7.5kg bought brand new from Harvey Norman 6 months ago and just recently it isn't balancing the load correctly and goes into the final spin regardless of being in balance or not and 9 times out of 10 it just goes the full 1100 rpm spin and shakes violently and doesn't slow down. It doesn't display an error code I have to stop it and manually and redistribute the load. Even though I live in NZ I'm very familiar with how to use front loaders and it's just baffling me. Any help would be appreciated. Many Thanks.
Last reply by Whitegoodshelp (Andy), -
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- 2 replies
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Hi, hope you can point me in the right direction. I have a Russel Hobbs RH1247W. It fills with water but won't agitate or spin but then drains ok at the end of the program. There's no funny noises, no motor sounds or anything. Could the pressure switch cause this fault?
Last reply by Kidda, -
- 2 followers
- 1 reply
- 135 views
My Haier washing machine didn't work After pausing it twice. The first Time it worked no problem but the second Time it didn't work and it showed the error code ERR1(Which is code for the door is not Locked) i checker the door and tried again and again but in vain. Please help me because i think it has nothing to do with the door.
Last reply by Whitegoodshelp (Andy), -
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My Haier washing machine HWC1070TVE didn't work again After pausing it twice . After the first Time it worked but After the second Time it didn't work. And it shows the code error1. I checker what it means and it said that thé door is not Locked so i Locked the door good but in vain it still don't work and it still shows the same error code
Last reply by NadiaDaikhi, -
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- 8 replies
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I own a Beko WM6355W washing machine, I've had it for three years and I'm starting to have a problem with it. The Machine starts okay, the water comes in, and then after 3 minutes it suddenly stops (showing three minutes have passed of the cycle on the display 1:39 to 1:36) and no washing is going on. The machine is full of water, and I can't open the door unless I turn it off. I have to manually drain the water using the filter pipe at the bottom. The filter is not blocked I have checked. Also, when I turn off the machine, after one minute it clicks meaning I can open the door., but if I open the door water comes out. I've checked online and I haven't found any solut…
Last reply by Paul Armstrong, -
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- 1 reply
- 139 views
Transport bold issue: Transport bolts of my Bosch WAT28400UC game out fine, however, the one of the plastic sleeve that also need to be removed broke off and the barrel shaped part remained in the machine. I could hear id drop inside, from the top left (while looking at the rear of the machine. I did try the washer and it seems to work flawlessly....however, what are the risks of leaving the piece of plastic in the case of the machine? Thanks
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 199 views
Hi washerhelp, I hope you can help! Our AEG Washer/Dryer is make a very loud banging noise (Sounds to me like you can hear something bouncing around in the mechanics of it) I've looked through the pinned guides in this forum and they state that it could be bearings however it says that you'd be able to replicate the sound by spinning the drum manually with your hand, i've tried and the sound only appears at the fastest spin in the cycle. I've uploaded a quick video of it to Youtube, i'd really appreciate if one of you lovely people could tell me your thoughts on what has gone wrong? https://youtu.be/7QpZLY12cVg If i've misunderstood the purpose of this…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
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- 144 views
Hello my Beko wme8227b washer won’t allow me to choose a programme. It is stuck showing a spin cycle. When you turn the programme selection switch it just stays on the time 16 (spin cycle) I have tried to reset it but that doesn’t work. I’ve checked blocked water etc and it’s all clear. I’ve also replaced the carbon brushes. Any help would be appreciated. Thanks
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
- 153 views
I have hotpoint washer/Dryer it has a hell of a noise you can’t here yourself speak l i have replaced a broken concrete block,Both shock absorbers the bearing are perfect any ideas please thanks for reading
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 140 views
Hello - I have looked through the 'common problems' index and I can't find this problem. My machine -- maybe five years old? -- keeps making a sound like it's draining even when the program display shows 'finish'. This has been going on intermittently for a couple of years but now seems to happen with every cycle. It didn't happen at first. We have a sceptic tank here and the 'fall' is very shallow. I'm wondering if that might be the root cause. Then again, this was not a problem initially. I'd be grateful for any advice. Cathy
Last reply by Whitegoodshelp (Andy), -
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- 141 views
Hi, My Zanussi washing machine will not begin any new washing cycles, and the door locks as soon as it is closed with the machine turned on (not necessarily running a cycle). Is there a way to 'reset' the computer, or force it to finish the cycle that it might be stuck in? Thanks, Dan
Last reply by Dan Edwards, -
- 1 follower
- 1 reply
- 145 views
Hi I have Blomberg Washing Machine Model LWF411452AW purchased in Nov 2018. I have an issue, the drum will not spin, I put it in TEST mode and when it gets to the Spinning section the drum moves a few inches like it is trying to spin but then stops and nothing happens. I have done the following... Drained all the water out of the system and checked the filter, hoses and the Impeller - all OK I can move the Drum freely by hand Checked the Belt - All OK It is a Brush-less Motor so no Carbon Brushes. When I run the Test sequence E-- comes up at the start but no other error codes appear during the testing Any help you can give me would be…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 1 reply
- 141 views
I've searched hi and low for an answer to my simple question. I just recently acquired a Kenmore top load washing machine that has a coin unit attached. It has a multi wire harness that enters the washer with a plug adapter. Can I just unplug this harness and use the washer without the factory coin unit. It's a Kenmore commercial heavy nduty model # 3976321. Thanks for any help.
Last reply by Whitegoodshelp (Andy),
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