UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,079 topics in this forum
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Hello. We have a Whirlpool 6th Sense WWDC7440 washer, about 2 years old if that. The on/off button has always seemed a bit flimsy. So a few days ago the button just pushed in without the usual click. I've removed the front control panel and discovered that rather than a solid on/off switch there is essentially a flimsy piece of plastic with a point on it which is supposed push a microswitch on a pcb. But it has snapped. I've ordered the £5 plastic part. The question is how to fit it. The most obvious barrier is that you need to get the selector knob off to move the controller box away from the front...but how? Ive tried to remove the selector knob from the front side bu…
Last reply by DebDonuts, -
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- 1 reply
- 235 views
My Samsung washer dryer (wd0804w8e) fails about 10 minutes into the wash cycle and shows an LE Error, there are no visible leaks and the pressure switch seems fine. If I select the say cycle but disable the “ecobubble” function the cycle runs fully this is true for all other cycles with out “ecobubble”. Any ideas on what the issue could be and what “ecobubble” actually is? Thanks.
Last reply by Whitegoodshelp (Andy), -
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- 220 views
I have an Ignis FL800S which is about 4-5 years old. Yesterday it started acting up in very specific way: When it starts spinning and speeds up, you can hear a strange sound that is difficult to describe, and then stops and all lights on the front panel start blinking together in unison. I have searched online for solutions but everything that I found seems to be focused on the drum not spinning at all or problems with the machine not finishing the program, which is not my case. The machine seems to pump and drain water properly. I would appreciate your ideas and help in fixing this.
Last reply by Whitegoodshelp (Andy), -
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- 192 views
Hi, i was wondering if any one could help, my washing machine is just over a year old and keeps blowing the fuse when the power is on, even when a cycle is not on. it has recently had the motor replaced and is not showing the same signs as that being the problem. Very frustrating, hoping i can fix the problem my self as im sure waiting for a repair will take so long during this time.
Last reply by Whitegoodshelp (Andy), -
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Hi All. I have a Logik liw814w15, bought in 2017. Yesterday, half way through a cycle, it stopped working and showed error code E21. This is apparently a problem with pump drainage.. I have done all of the following: - I have taken the filter out and cleaned it - I have taken the pump out from underneath, disconnecting all the pipes and cleaned them (not much residue there) - I have taken the pump apart and cleaned inside (not much residue there either, moves freely) - I have blown into the waste pipe, it is clear. Tried again and still showing the same error message. Any ideas what I can do next??
Last reply by Whitegoodshelp (Andy), -
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- 3 replies
- 384 views
Hi, My washing machine is making a high pitched weird whining sound whenever the drum rotates by hand and on a washing cycle. I've checked online and on other forum topics here but all that people say is bra wire or something stuck in the drum, but I've looked all over but found nothing. Somebody else mentioned something about the motor brushes? I opened up the back panel and found that the noise is louder. I've also tried to move the drum and theres no play in the bearings. Has anybody witnessed this before with their Beko washing machine and do you know if its something I can fix at home? It is no longer under warranty. Any help would be greatful. …
Last reply by Whitegoodshelp (Andy), -
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Model: indesit iwsd 61251 c eco(eu) Decided to change door seal for my indesit. Managed to remove old one, that was easy enough but now can't get on the new one on inside drum. All videos it looks very easy but when I try to then it keeps popping off before all sides are on, not to mention probably will be even bigger struggle to put on the band on inside. Anyways, wanted to remove front panel so I would get more access to drum and hopefully have it easier to put on door seal but I can't find a way to remove panels. It's almost like all of them are welded together. Remove all the screws I could find on front. but I can see in many parts around…
Last reply by DB!, -
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- 1 reply
- 374 views
Hi I have an Electrolux EWX14450w and the drum seems very loose from side to side and hits the side panel when in spin mode. I’ve taken the top and back off and can’t see anything obvious broken. Can you advise
Last reply by Whitegoodshelp (Andy), -
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- 271 views
Good afternoon. I've been having problems trying to re-install a belt that came off earlier today. I have looked at the repair help page and numerous youtube videos but I am still having trouble, this might end up being a silly thing that I am just overlooking but I am lost for the time being. The problem is that the motor shaft and the drum pulley do not align with each other, so when I put the belt on and start rotating the drum pulley the belt will eventually slip off. Now I have checked and the drum pulley seems tight, it does not rattle nor does it move more than what seems like the regular movement necessary for it to spin. I'll attach a couple photos and a vid…
Last reply by Whitegoodshelp (Andy), -
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Hi I was hoping for some guidance on sorting out my hotpoint WML730 washing machine. The pump had started leaking on this to the point that we only realised when it packed up. Pump was replaced with a new one but it didn't work. Testing the pump in isolation showed it was working fine when 240v was applied to it. I put a meter across the wiring from the PCB to the pump and this showed that only a voltage of around 130-135v was coming to the pump. Checking the PCB circuit board showed that one of the transistors in it had "blown up" - it is the one marked as Q011 on the board and marked as Z0107NA. The contents of the rest of the PCB looks intact. No dry j…
Last reply by Gary Sher, -
- 2 followers
- 5 replies
- 351 views
I'm struggling with how to mount the tension ring around the rubber washing machine seal of our AEG 74600. Does anyone have any suggestions, and is the spring part supposed to be at the bottom (under the rubber flap) as seen in the photo below?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 4 replies
- 297 views
Hi, I have a samsung eco bubble inverter drive washing machine that is failing to spin. trying to spin the drum by hand it feels “lumpy” if I Then disconnect the power lead to the motor it spins freely. is this a pcb issue? cheers
Last reply by Whitegoodshelp (Andy), -
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- 4 replies
- 294 views
Beko WM 74155 LW If I start a washing cycle the drum turns back and forward for about 60 seconds+ then stops. The timer never counts down, thus no wash completed. Rinse and Spin and Drain works fine. Forum refused to recognise a standard MP4 file that works everywhere else. https://drive.google.com/file/d/1IaiZpwZNCinRTPJY12BjOKcNzKhuEHwc/view Given suitable instructions I am capable of replacing parts. If fault is main controler I may not fix as that is over £85
Last reply by ColinK, -
- 1 follower
- 3 replies
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Beko wmb71543w programme selects but won't start until 2 or 3 attempts of shutting the door. Seems like lock not selecting. Does this sound like the lock is faulty? Is there any way to check before I order a replacement? Thanks
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 165 views
Hello, I just bought a BEKO WTE 6511 washing machine, and everything was working fine for two days, and on the 4th washing, there was a loud noise and a lot of black mass like gum or something started coming out of water dispense hose. The cycle ended normally and towels washed properly. There were just a couple of towels washing and cycle was normal. Should I request a new washing machine or try to repair this one my self? I haven't tried starting it again. Any idea of what could have been the problem?
Last reply by Whitegoodshelp (Andy), -
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- 2 replies
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Hi Team, Hopefully posted in the right forum and first post for now! I have a Siemens washing machine WM14S794GB / 08 and it continues to run with 1 minute to go on the display. I have cleaned all pipes, pump filters, etc and cannot find any blockages. If I run the machine on a quick 15minute (30 degrees) programme, irrespective of spin speed then the cycle completed without any issues at all. The problem only occurs if I choose a programme other than the quick 15 minute programme... I have checked the forum and have read posts on heater elements, pressure switches but cannot understand how these could be faulty if the 15 minute cycle completes? Not sure if I an …
Last reply by Ariel, -
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- 3 replies
- 287 views
HI, I have a Hotpoint WMD962P washing machine with an F11 fault. This appears to be a drain pump failure, after watching a tutorial on espares I removed the old pump, an Askoll M231 and checked the resistance which was at 266, apparently should only be 230. So i ordered a replacement. The new part is an Askoll M231XP with slightly different pin configuration but, more importantly, is rated at .2A and 40w, where the old is .2a and 34w. It is proving very difficult to get the exact part as the machine is over 10 years old. Is it worth fitting the 40w motor or should I hold out until I can get the 34W?
Last reply by Whitegoodshelp (Andy), -
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Hi All Ive looked at the troubleshooting page. Ive recently bought a Bosch Washer Machine WAT28371GB. At first the washer machine would be fine however recently it now doesn’t start when loaded and displays a weight for the corresponding programme. The load in the machine is less than weight for the programme. This doesn’t feel right does anyone know how I would stop this from happening. thanks in advance
Last reply by LJa, -
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- 2 replies
- 314 views
Hi guys, sure hope you can help me on this one! With the virus situation we're stuck at home and my wife is loosing it ... Well, after completing a cycle and reloaded, my noticed that the machine is not responding. Display is showing blinking "Play"sign (pause/play) and most of the other info is not showing Program selector is not responsive either (nothing changes) Unplugging for 20 Min did nothing Found out on the net a procedure to turn it on while the program selector is at "12"and while holding the "Play/Pause"button and it turned on showing F 08. Also when pressing the "play/pause" at this stage shows C88 (Can be seen in attached video) …
Last reply by Dedy, -
- 1 follower
- 2 replies
- 242 views
Hi I'm looking for help, I have a beko washer, I have put it into service mode, i select the option to spin the motor right and then left, it's meant to spin slowly but goes on full spin speed, would this suggest the pcb dc motor board needs replacing? Thank you for any help Pete
Last reply by Whitegoodshelp (Andy), -
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- 7 replies
- 21.2k views
Hi, I have read lots on the DIY repair instructions already and it has been extremely helpful - easy to read and easy to follow ! But................................ My machine is 5 years old this month. I dont know if that is old for a washing machine ? It has been heavily used. Last Friday, I put a couple of towels and bathroom mats in, and put it on a quick wash. It seemed to wash ok, but decided to not fully spin/drain. I found this website and followed the instructions regarding an obstruction or blockage. I drained the machine manually, checked the connecting hose, although could'nt manage to detach it from the machine as I would need to take the whole back …
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 232 views
Washing machine does not complete cycle Model: Defy Automaid 600 It does all the functions separately if you select them, i.e wash, rinse, spin and drain but it doesn't do it by itself like it should. When it is supposed to start draining after washing, the "start/pause" & "wash" lights on the control face start flashing after about 3 minutes and it then stays like that until you press cancel. Any help is appreciated.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 257 views
hi ive got a zanussi lindo 300 which wont take softner,ive changed the top part of dispenser draw,i ve run the diagnostic program and both water valves open and let water through.From what i can see both valves need to open at same time to divert into softner compartment.which leads me to think the fault lies on the logic board,is it possible to reprogram logic board or does it need replacing.much apreciate any help with this or do i just continue to add softner to the drum before the cycle starts,as a work around.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 271 views
I have a Miele W844 washing machine. During the Main wash cycle it is making a strange irregular noise which sounds like gurgling. The noise continues even if the drum is not moving. The noise does not occur on the rinse or spin cycles. Any ideas about the cause
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
- 500 views
I need to change the dampers on my Bosch WFF 2001 washing machine. So far I have removed the top and the 3 screws by the Powder dispenser but i cannot see any way to remove the front where i understand I can access the dampers. Can someone please give me some advice as to what to do next please or let me know where a write up or video can be found please.
Last reply by StevieG,
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