UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
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Most faults already have help published here - Troubleshooting common washing machine faults
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2,130 topics in this forum
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Hi, I have a Hotpoint Aquarius AQD1170D697E washer dryer. When put on a wash cycle the machine gets to 3 minutes then resets back to 49 minutes. I then check to see if the conditioner has been flushed through and it hasn't. 49 minutes is the amount of time it takes to complete a Rinse and Spin cycle. When I put the machine on a Rinse and Spin cycle, the machine will flush the conditioner through and finish this cycle. Is this the main board (P.C.B)? Thanks in advance!
Last reply by Davppottso, -
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I have to fit a new GENUINE HOOVER NEXTRA Washing Machine DOOR HANDLE KIT 97924201but I forgot to take a picture before taking it apart. I can get all the parts back together but can't get the spring to sit correctly. I know that the two halfs of the door will will take the spring work correctly but still does not work. If anyone has any advice or/and picture I'd be really grateful.
Last reply by Noddingdog63, -
- 1 follower
- 1 reply
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Hi, I have a JLWM-1203 (over 10 years old) I replaced the heating element in it 6 years ago and motor carbon brushes 2 years ago. The problem I'm having at the moment is that on any washing cycle the machine stops randomly. The only way to get it going is to enable child lock, then when the machine stops, turn it off on the dial and turn it back on, this makes it continue with the cycle. It is John Lewis own one which I believe is a rebranded Zanussi Been doing it for about 2 months, I checked the filters, there are no blockages. The count-down timer also seems in accurate, usually gets to 1 minute left fairly quickly, then still goes on for over 30 minu…
Last reply by Whitegoodshelp (Andy), -
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Miele WT 2780 washer/dryer leaving black residue on sheets. Have thoroughly cleaned following guidance in user manual but still persists. Residue seems to be in aperture at top front of drum which is difficult to access. We no longer use the dryer and wonder whether this is hot air access point that has become clogged due to not using. If so - how best to clean. Any ideas?
Last reply by Whitegoodshelp (Andy), -
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Indesit machine , door wobbly and needs a slight lift to engage to lock , too much play on door, is it the hinge or the door trim ?
Last reply by Johnwilky, -
- 2 followers
- 6 replies
- 512 views
I have a Hotpoint Model WMA9 - Serial Number 07101058 (an older machine given to me). Just lately it has been a bit of a noise and when turning the drum by hand it's making a bit of a grinding noise. I know the bearings on the drum are going and made enquiries today at Hotpoint as to what bearings I need. The reply I got over the phone was that it could either be 30 OR 35mm bearings and would need to take them off to check, and would I want an engineer to come out? No thank you was the reply! So they genuinely can't tell me or won't unless I buy from them? Does anyone know which size my machine would need - many thanks.
Last reply by Linda, -
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- 6 replies
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Hi, I've tried the troubleshooting guides for common problems, but haven't been able to work out the answer to this. I'm hoping someone here can help. I recently completed a wash in my Samsung Eco Bubble washer only to find both the seal around the door and the clothes themselves covered in small pieces of grey rubber residue. Further examination showed that the rubber door seal had started to disintegrate near the metal rim of the inner drum, about half way up from the bottom of the drum, I'm guessing that maybe something got stuck between drum and seal and friction then caused the seal to wear away. Now I know very little…
Last reply by ecotrubble, -
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- 2 replies
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Any advice on how to replace a Samsung washing machine drum lifter. You tube videos show different brands and quite simple to do, but suggested method isn't working. Any suggestions? Thank Mike
Last reply by Whitegoodshelp (Andy), -
I have a Bosh integrated washing machine, WIS24141GB/54 which has decided to stick on the wash part of a heated cycle, for hours and hours on end (could go on forever maybe, but I got bored and aborted the cycle after 4 hours!). I’m pretty confident that it’s the element at fault, especially as Bosch have replaced the original part with a new one (according to their parts search). What I can’t find is, how do I access the element inside one of these integrated machines; is it via the front or the back panel? I’d rather not remove the front only to find it was the back. Part diagram *seems* to suggest it’s accessed from behind, but would anyone be …
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 18 replies
- 1k views
Hi there, Slightly odd one so hopefully someone can help! My 13 month old Samsung Quickdrive washing machine with Digital Inverter Motor has started making fairly loud noises when the drum is rotating very slowly (1 rotation = 20seconds). Just before the spin cycle, the drum rotates very slowly 3 times; anticlockwise, clockwise and anticlockwise; which is a normal feature. However, at this point there is a loud clunking/clanging sound from the very rear of the washer. This noise happens regardless of whether the washer is empty or has a light or heavy load. The drum appears to jerk slightly when starting to turn slowly. The clunk then occurs just …
Last reply by Whitegoodshelp (Andy), -
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Hi, we own a 5+ year old John Lewis JLWD1609 washer dryer that seems to have an intermitant fault. The door lock is working fine and registers and all other dials and buttons have appropriate responses except the START/PAUSE button This can be depressed and appropriate audible click is made but the following door lock click and cycle start do not happen..... Except when it does I can push the button a hundred times and nothing or once or twice and we are in business I've had an engineer look at it and he dismantled the front section and was satisfied that the buttons amd contact were intact and thought it maybe the machines board that's the issue …
Last reply by Ben S, -
I have the motor and controller from a new well 2 week old wdx850130w bluetooth. it has 5 wires coming out two heavy grey 240v ac in, and 3 thin y b r forward reves and high speed one thinks but do i ground it to make it run or power and what voltage. want to use to power a drill. thanks dee
Last reply by Deedee31, -
- 1 follower
- 1 reply
- 291 views
My conditioner is left behind after a wash. I have cleaned the tray and cleaned the head could it be the inlet valves?
Last reply by Whitegoodshelp (Andy), -
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Hi, I have a Beko wmi71641 A few days ago I tried to out on a wash but it wouldn’t start. pressing the play/pause button does nothing. i turned off the appliance and put the dial to the 12 o’clock position with the play/pause button pressed. I received the error code 17. the advice online is to do a few rinse cycles but I can’t reset the machine to start a new programme. the machine is still stuck on the flashing play icon. i have checked the filter and cleared a few coins and water. All clear now. would anyone know what the next steps would be for this problem thanks in advance
Last reply by Limeyguk, -
- 1 follower
- 1 reply
- 325 views
Samsung eco bubble 8.0kg water filling into fabric conditioner drawer after wash cycle
Last reply by Whitegoodshelp (Andy), -
- 1 follower
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So I have a Hotpoint Washer-Dryer Machine. Worked fine for ages. Then it started playing up. Model Number: RG864SUK As I looked into it the Washing machine half works fine. The tumble dryer part is the issue. The condenser (semi-clear plastic) has produced a hole exactly above the pcb. The pcb isn't damaged but the hole in the condenser is an issue. I need to replace it. The genuine number on hotpots website is J00299675. Should my unit have a hole in, what could have caused this? Can I get away with replacing just the condenser unit? I can't purchase the part on the Hotpoint website. It says I have to call the fix helpline which I don't want to …
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 299 views
Hi all - I have a LG front loader - about 7 years old. It started giving the OE error indicating a problem with drainage. I checked the filter and drainage hose - both were ok. I manually drained the water and continued the cycle - no further problems. During the next load the same problem occurred. I rechecked the filter and drainage hose - again both were ok. So I removed the drainage pump and bench checked it - it seemed to work fine. I reinstalled the pump and for the next two loads had no problem, but on the third the same OE error occurred. Any thoughts on what the cause could be? What should I check next? Cheers Paul.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 308 views
My Beko washing m/c [WX842430B] wont start any cycle. It is remaining on Start/Pause flashing with the End cycle cursor flashing, no matter what cycle selected. Any ideas? DS.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 299 views
Model number FH4U2VCN4 when switching on machine, water comes out the drain filter ,I have cleaned filter etc but it still comes out
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 292 views
Hi all! I have a WDL520 Aquarius washing machine, and I fear there may be a ring lost inside! At the bottom of the machine, I take the cover off, and there's a kind of circular red seal and I'm pretty sure the ring will be in there. Problem is, I don't know how it comes off! I can't twist if off and there's nowhere to put a screwdriver in. It also has a hand symbol with an arrow over it, so perhaps it's not even safe to open? Any help would be appreciated!
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 303 views
Hi there ive read the troubleshooting questions and can’t find an answer. I moved the machine from my mums garage to my house in the back of my car and have plumbed it in. It works on all cycles but I can’t open the door? Even when the door lock light goes off? any ideas please? thanks so much hells
Last reply by Whitegoodshelp (Andy), -
I have already read through the washing machine common faults help guide Hello, my Hoover Dynamic Next DXCC69W3 9Kg Washing Machine (4 years old) has suddenly stopped working. The display only shows rotating blinking lights on the display. When looking up error codes, I expected to see E1, E2, etc as per the manual but there are no letters. I don't see any pattern in the flashing lights either. When changing settings, it still beeps. The washer information is here: https://service.hoover.co.uk/advice-centre/washing-machines/dxc-c69w3/ The manual is here: https://service.hoover.co.uk/manuals/DXC-Models.pdf Here is a short video showing the issue. ht…
Last reply by Steve123, -
- 2 followers
- 5 replies
- 499 views
I recently fitted a new element, due to the previous one being damaged by metal shirt collar stiffener. The issue is that on the 'Express 20' program there is a noise in the 1400 spin cycle only and on a longer program, there is no noise on the 1400 spin cycle. I am unsure at to what the cause might be, possibly with how the element is fitted? Any help or advice would be greatly appreciated!
Last reply by trevormartin2018, -
- 1 follower
- 1 reply
- 308 views
Hi, My Samsung has developed this leak. Is it going to be easier/cheaper just to buy a new machine? Thanks James
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 13 replies
- 4.7k views
can anyone help, got a Beko washer thats been leaking when draining/spinning. Found the fault is a small black hose at top of machine under lid. It looks like it has perhaps had a bung or something in it?
Last reply by Martin H,
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