Jump to content
John Lewis give 2 year guarantee on white goods appliances


Bump in rubber door seal - samsung series 5 ecobubble

Recommended Posts

Purchased machine in January this year, my mum realised a there was a bump/ lump in rubber door seal - see pic. 


Samsung are saying they don't cover the seal in the guarantee - had several calls to and from. Unfortunately been over 28 days since delivery when mum noticed the lump.


What could this mean? Water isn't leaking? Is it bad to keep using the machine? Please help and advise!




Link to comment
Share on other sites

  • Root Admin

Hi Dal. I wouldn't think that is anything to worry about, to be honest. As long as the rubber seems just as solid as everywhere else, I can't see it being a problem. However, Samsung are completely wrong to say they don't cover the door seal under the guarantee. They could say they don't cover the door seal against wear and tear, or against any damage caused by the user. But if the door seal is actually faulty, then they must cover it under the guarantee.

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Click here to - Book Repair Now

Buy Your Spare Parts

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Click here to - Buy spare parts now

  • Popular Contributors

    Nobody has received reputation this week.

  • Forum Statistics

    • Total Topics
    • Total Posts
  • Create New...