UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,131 topics in this forum
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Hi, I would much appreciate any help with the following. The Door on my Indesit is permanently locked with the door lock symbol on the control panel illuminated. I can open it with the green plastic door lock over ride strip ( by pulling it downwards ). The fault code F06 is appearing on the control panel with all the lights flashing. The other symptom is when you first turn the power on there is a 1 second long " fast rattle " sound - like the door solenoid is opening and shutting rapidly. I bought a new door catch and installed it but the symptoms remain the same ( the old one didn't smell burnt out either ). Any ideas what to try next ? Thanks …
Last reply by Whitegoodshelp (Andy), -
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I have a 4 year old zanussi lindo 300 and it has started making an unusual noise. The noise is a ratting sound which happens at the very beginning of the cycle, before the drum even starts moving or water comes in. Once the water starts filling and drum starts moving the noise stops and everything continues normal. I am worried that if I don't address the cause of the rattling sound, more damage will occur. I've searched endlessly on Google but can't find anything specifically relating to noises before the drum starts moving. I have attached a short video where you can hear the noise quite clearly. Any ideas would really be appreciated! Thanks in advance. 20201205_…
Last reply by Lm81, -
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- 1 reply
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Hi I have a Hotpoint washer and over the last few days it's making what sounds like a squedgy noise at the end of a spin..no noise during .. I've cleaned out the drain filter.. Any advice would be greatly appreciated😄 VID_20201202_193249~5.mp4
Last reply by Whitegoodshelp (Andy), -
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- 5 replies
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Hi all, Sorry for barging in, I've searched the internet for any info on this issue but can't find anything and this is my last resort. Basically, last year I bought one of the fancy series 6 washer dryers from Bosch. Have been fairly happy with its performance until about two weeks ago when it just wouldn't turn on. I tried turning it on and all the lights around the knob were red and the whole panel was lit up. There was no response when I tried using the panel, it wouldn't even turn off. Had to turn it off on the mains, after turning the mains back on the machine never turned back on again. Only feedback I'd get from the machine was some clicking, but then noth…
Last reply by Whitegoodshelp (Andy), -
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I’ve a problem with my Indesit XWA 71451WUK washing machine after moving house. It constantly feeds water through the Wash detergent compartment into drum at full rate throughout every stage of every cycle including Spin. Drain system set-up is correct (no siphon), as is water feed pressure. No debris in water valves or filters. Both water valve solenoid coils have continuity and correct resistance, and both valves shut off water completely on operation of either Pause or Power Off buttons, or when mains power is switched off. Pressure switch seems ok as drain pump kicks in as soon as drum water level exceeds max operating level and runs until correct waterlevel is re…
Last reply by Robert Oram, -
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After washing, the centrifuge and the done lights keep blinking, which is an indication that the filter is dirty. I looked on the bottom and the filter is NOT stuck. There was nothing in it and could turn freely. Next to the filter there is this small hose that can be used to let out water before opening the filter. This small hose has NO water in it. When I open it nothing comes out. Any tips on how to unclog that part?
Last reply by Tamara, -
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- 2 replies
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Machine stopped in mid wash cycle. The fuse at the switch on the wall was blown. Replaced the entire switch but machine not coming on. No lights ziltch. I don't know if there is a fuse in the actual machine - just wiring boards. What should I do?
Last reply by choille, -
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- 5 replies
- 300 views
all flashing lights on the front so I took off the small pump attached to the floor of the machine and the impellor is spinning freely and when I put water in the machine it seems to pump out ok.I removed the sump of the machine and took out £8 in change... (£2 coin and 5 £1 coins a couple screws and a kirby grip and some rust particles,washed all this out and replaced everything. The machine starts a programme ,ie fills with water and moves on ,the drum rotates but then the flashing lights come on again, there was a small hole in part of the sump assembly but it was the internal part which fits into the bottom of the drum just below the heating element. …
Last reply by skiboy61, -
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- 4 replies
- 200 views
Hi all, I looked through a lot of information but can't figure out what part of the machine has broken and why? Hopefully I can find some advice. I have a hotpoint aquarius wdal 8640. Last night during a drying cycle the machine made an almighty banging noise so I turned it off and discovered some snapped plastic and the seal pulled down. Am I right in thinking the drum has broken? Many thanks for any input.
Last reply by Mattdixon, -
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I have been given a washing machine, Hotpoint WDL754PUK, that had a suspect door lock issue. Unfortunately I have no exact detail of the issue symptoms but can confirm the door is locked. When connected up to water and electric the control panel lights up, but nothing else happens. I have carried out a general check on connections, wiring and circuit boards. I have identified a blown transistor on the PCB of the main control module. Is this most likely the root cause or has something else provoked the transistor to blow? Is it worth replacing the main control module?
Last reply by mmvanman, -
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- 4 replies
- 205 views
Hey guys, I bought a NEO washing machine 3 years ago. It has been working rahter well all this time ngl. However, a few days ago the door mechanism broke. You see, i'd normally take it to repair service, but since it's rather old, the warranty is long over. So i disasbled it and i took a peek inside and removed the faulty mechanism. Now i'm left with a problem thought... You see, the washing machine in question uses "metalflex zv-44g" for a lock, but it's all broekn. Anyway, I thought i could just fix this by shorting the 'common' wire to the 'live' wire. But that also did not work ~ the washing machine refused to start. So my question is really, wh…
Last reply by vilian, -
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- 4 replies
- 468 views
Hello and I hope you can help. This machine has worked well for a couple of years. WDR7543121 After a combined wash and dry cycle the clothes came out clean but soaking wet, really wet, you could wring water out of them. As the machine had been left for a few hours after the cycle finished before the door was opened I can't say anything about the temperature. We have run test cycles on the 30 min drying cycle. The clothes were just damp to touch when put in. If the cycle was interrupted at 15 minutes the clothes were drying, they were warm and no wetter than when put in. At the end of the cycle they were warm and soaking wet, water…
Last reply by Niccolo, -
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- 4 replies
- 273 views
Hi, I was wondering if anyone can help me identify what might be wrong with my washer/dryer. During the drying period it makes an unpleasant sound for about 2/3 mins and then stops. I have included a video with the sound which I hope will help. Thanks in advance. Img 3839-1.m4v
Last reply by typod, -
- 2 followers
- 5 replies
- 238 views
Hey Everyone, I have a Hotpoint HULT 742, (about 4 to 5 years old now) and all of a sudden the drum will not spinning, Last cycle did not finish, I've checked all inputs/outputs/filter/pump etc. and there are no blockages No error codes appearing on screen either if I start a standard cycle, water starts to fill into drum no problem, then at the time it should start spinning, you hear a small click and nothing. it carries on and at every time you know it should be spinning it gives off a small click. I've tried a few different programs all same result. The belt is fine as with the lid off the belt/drum rotation is fine, Anyone any ideas wha…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 3 replies
- 206 views
Eco bubble washing machine. Rubbers holding bolts had disintegrated and caused excessive movement of drum meaning the plastic pegs holding the motor have sheared off the front part of the drum casing. Can the front part be replaced by a reasonably competent DIYer and at a reasonable cost or is it the case of a new washing machine?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 5 replies
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Hello, Would appreciate any help. It's just out of its 2 year guarantee and I want to make sure I've tried everything reasonably possible before splurging my wages. During its spin cycle the machine has stopped running and all horizontal lights are flashing fast. Manual says turn it off, wait a minute, turn it back on again, no joy. it just makes a gurgling sound. I have checked the commons faults page: the filter is clear and water won't drain out if I take out the waste pipe and lower it to the floor. Only thing I'm not sure about is whether or not the pump is working. Is there a simple way to check? When you turn the machine bac…
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 5 replies
- 384 views
AEG L7WEG851R washer/dryer. Have read the troubleshooting articles but not found this (very specific) issue. Any advice gratefully received. The issue is that the drum is refusing to spin. It tries to spin, and does move slightly, but then it stops again. It then does the same in the opposite direction after a short delay. It's almost as if it's getting stuck on something. I'm not sure if the machine even registers an issue - no error code and it just keeps trying. If we turn it off, open the door and rotate the drum by hand, there is initially some resistance - almost feels magnetic as it is notchy, if that makes sense. Then after a short delay it free…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 196 views
Hi my Beko washing machine made a funny sound and the drum is rocking back and forth but still spins. Any ideas what could be the issue
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
- 238 views
Hi all, I have a Samsung ecobubble model no. WF80F5E0W2W It has stopped working with an HE error code which I am led to believe is a temp sender error problem. I have replaced this with a new one(access is very easy from the rear) but I still have the error code. I have unplugged it and left it to reset it but no joy. I cant see any problems with wires so far. Could it be a circuit board problem? Any help most welcome!
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 167 views
My baumatic BWMI148D made a loud bang at the end of the cycle today and shifted to the side. The drum seems to be moving backwards and forwards a lot more than it should. We have opened it up and nothing seems wrong other than the drum is moving forwards and backwards a lot. There is a black foam buffer on the side and we are wondering whether the drum should have been attached to it and it’s come away. Any help appreciated! Thanks
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 177 views
Hi My 15 year old Miele washing machine just started making noise in the fast spin cycle and both drum and door seal get very hot. Checked dampers, springs, both good, no bearing noise or movement. I noticed that with door seal off the inner drum was not rotation in line as if it were slightly buckled (not 100% round). Would a door seal take up what is in effect a a small varying gap between the inner and outer drum? It seems to be running 1-2cm out of aligment. As said only just started so no idea if this was from new or use. Any pointers gratefully received. Thanks Norm
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 288 views
Hi, I've read the troubleshooting guides and can't find my problem listed. My machine is off at the wall but keeps making a very loud, long beep every 2 minutes or so. I ran a wash in it yesterday and it was completely normal as far as I know. It keeps beeping even when turned on and whether the door is open or shut. It also appears normal when turned on. No extra flashing lights or anything. It's an Indesit IWDC6125. Please help! Thanks!
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 5 replies
- 301 views
Hi all checked the troubleshooting guides but doesn't seem to help with my issue. I have a Samsung add wash machine which has been awesome until the addwash compartment cracked and made the machine leak through the door. I have most of the door apart but cannot figure out how to get the glass off does anyone have any tips? See attached image, I have the surround off that houses the electronics etc. But the add wash compartment seems to be screwed to the glass, which looks as though the compartment needs to come off so you can take the glass out. But I cannot see how to either get glass off to reach screws or how to take the glass and the compartment off at…
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 1 reply
- 277 views
Hello, How do you remove the top cover for a Miele W1 series washer model WWB020 ? The cover was damaged in a move and I want to replace. I see no apparent screw locations on the cover sides.
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 4 replies
- 175 views
hi just wondering if anyone knows if this type of washing machine thermostat can be found in the uk still ? would have been used in the 1970s 1980s probably obsolete but thought i would ask anyway pics of part below thanks for any help rob
Last reply by tabac66,
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