Jump to content
John Lewis give 2 year guarantee on white goods appliances

 

Miele W5740 vibrates on spin


Recommended Posts

We’ve had our floor tiled and our washer doesn’t seem to like it. I’ve tried moving it about but it still vibrates and makes noise on spin.  It is a tight fit but washer doesn’t touch the sides and there’s still fair gap behind.  Any idea what could be wrong.  It doesn’t vibrate/shake on spin just makes this noise  It does vibrate/shake just when it’s about to spin after rinses

 

Link to comment
Share on other sites

  • Root Admin

Hi. My first guess would be that it’s because it’s wedged against the wooden door frame. The suspension doesn’t absorb all movement from the drum and some is always transferred to the casing which moves slightly from side to side and vibrates. I would guess this is being amplified by the door frame. 

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

  • Root Admin

Hi there. It's just the vibration caused by laundry inside the revolving drum, which will be made worse and amplified if it's wedged in. Check that the lid isn't slightly loose. I had to pack thin strips of cardboard between my Miele washing machines lid and the top of the cabinet because despite being fully screwed in at the back it was loose. This caused the lid to rattle and vibrate. If your noise stops when you press the lid down there is a good chance this is the problem.

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

I am absolutely heartbroken. My partner's absolutely furious as I wanted Miele as apparently they were the best. 

It seems to be completely broken. 

It didn't take much water on a cycle. Spinned on lowest speed. The clothes came out unwashed with dirty water remaining in the drum. 

I put it again on a quick wash. Same. 

So I moved the water pipe about and luckily it did get more water but as it was about to spin, started making a noise I've not heard before as in the video.

Then when it finished there's some kind of powder like residue inside. It's grey. 

What happened to it?

349554629_263672056074672_1854770114938707338_n.thumb.jpg.980e43ec4f9634065b73525f12079a42.jpg

 349488898_1634784860268511_3275161292313062970_n.thumb.jpg.c54a3cfd2a9a42f6ad34f58f4a8cd303.jpg

 

350147676_213526988150824_4108385149381504195_n.thumb.jpg.e2d438fb97c36a98dfdf6d717af9c7c3.jpg

 

 

 

 

Edited by Asparagus
Link to comment
Share on other sites

  • Root Admin

That last video sounds like the drum is catching on the door seal. I would check the drum pulley isn't loose at the back.

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Looks like corrosion has damaged something. I dismantled a bit and the bottom of the washer is in a shocking state.

No point in wasting  money and time on it. We were hoping to save money buying second hand, but as it sometimes turns out, you end up paying more. 

I wasn't sure about going for another Miele as people say new models aren't as good as old ones but we've settled on another Miele. We've ordered a WCD020 WCS 8kg. 

I was thinking about going with Bosch Series 4 WGG04409GB, but Miele has options for using more water in washes and rinses.

 

What worries me though is that Miele is deeper than Bosch. Should we use a planer or sander on the door frame to make more space between washer and frame or is the new machine going to be able to cope more in a tighter space than the old one?

 

Link to comment
Share on other sites

  • Root Admin

It’s not ideal if a washing machine is wedged anywhere. If it’s going to stay there I would consider removing something but you could always see how it fits and behaves once installed before deciding. 

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

  • 8 months later...

It's been 8 months and our new Miele seems great. There are few niggles that bother me though. 

There is a significant amount of water left in the seal after every cycle. Is it normal? 

The seal also kinda bends while washing. I haven't noticed anything like this with different machines. Is it normal? 

Link to comment
Share on other sites

  • Root Admin

Unfortunately it is normal. We have the equivalent of at least a mug-full of water left in ours. It's because the door seals have to be oversized (with the drop that collects water) to allow for all the drum movement on spin when the outer drum can bounce around. The drop in the door seal rubber falls below the drum so they can't have drain holes to drain it or it would just drain onto the floor.

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Click here to - Book Repair Now

Buy Your Spare Parts

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Click here to - Buy spare parts now




×
×
  • Create New...