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Found 3 results

  1. Hi all, hoping someone here can help with an issue I have. I brought a new Hisense washer dryer, it's 10kg/6kg. I'm having issues where the wash cycle will, more times than not, bang when it reaches the spin parts of the programme, the rinse / spin part. I've been having this issue since receiving the appliance and so far Currys (who installed it) checked and it is all level, good clearance etc. Have also spoken to Hisense who have ruled out bearings, and I initially thought it was the power cable/waste pipe vibrating against the back of the machine. However, after pulling the machine out, for the 50th time, I was getting the same sound and there was nothing vibrating against it. I've been experiencing this with various types of clothing, bedding and towels. The load has also been under the capacity for the programme. I've also tried redistributing the items when the noise appears, which in my opinion is ridiculous that I may have to mother the thing, but all of this still results in the noise. It doesn't always happen making me think it's the drum, for some reason, off balance at times. I've contacted Hisense again to see if they can send someone to investigate as it's mostly unusable due to the noise it makes. I've included a link to a OneDrive folder containing three videos of the machine pulled out making the noise. Any ideas or suggestions? It's a shame as the machine seems good everywhere else, just the spins causing issues. https://1drv.ms/u/s!Ao1egAu6EwijulL5AtC7hKT9YnAC?e=WUzJ3q Thanks for any help in advanced!
  2. Hello and I hope you can help. This machine has worked well for a couple of years. WDR7543121 After a combined wash and dry cycle the clothes came out clean but soaking wet, really wet, you could wring water out of them. As the machine had been left for a few hours after the cycle finished before the door was opened I can't say anything about the temperature. We have run test cycles on the 30 min drying cycle. The clothes were just damp to touch when put in. If the cycle was interrupted at 15 minutes the clothes were drying, they were warm and no wetter than when put in. At the end of the cycle they were warm and soaking wet, water dripping when lifted and could be wrung out. I have checked the lint trap and it was cleared of minor debris. The machine seems to wash normally and spin normally.
  3. Hi, I have had the engineers out several times on my 3 year old John Lewis (AEG). It is now fixed after replacing the drum and the motor and fixing a loose wire on the heater. However the front seal clip fell off today on the first load after the fix. It is not tight as the spring has been stretched. I have squeezed the spring so it is a bit tighter and probably won’t fall off again, but it’s not really serving any function. Is this a problem or should I just leave it? Also the arrows at the top of the seal don’t line up. The seal is about 1 cm to the right. Are either of these things something I should worry about. Many thanks, James
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