Jump to content
John Lewis give 2 year guarantee on white goods appliances


Search the Community

Showing results for tags 'drum'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Washing machines
    • UK Washing Machine Repair Questions
    • Washing machines - general discussions
    • Washing machine reviews
    • Environmental issues
    • Consumer issues
    • What's on the main Whitegoodshelp site?
  • Washing machine brands
    • AEG washing machines
    • Ariston washing machines
    • Beko washing machines
    • Bosch washing machines
    • Candy washing machines
    • Hoover washing machines
    • Hotpoint washing machines
    • Indesit washing machines
    • Which brand to buy
    • ISE washing machine
    • John Lewis brand washing machines
    • LG Washing machines
    • Miele Washing machines
    • Samsung Washing machines
    • Siemens washing machines
    • Zanussi washing machines

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start





Found 16 results

  1. Have searched FAQs and topics, but found no reference to this problem. Old seal distinctly worn. Slight grey rubber deposits on drum rim If seal removed, drum rotates smoothly. No bearing noise. No distortion of drum opening. Drum lies centrally in tank opening. New seal fitted, then drum dificult to rotate because of friction with seal. Drum seems to be forward of the correct position. Drum edge aligns precisely with edge of tank opening. Any guidance welcome.
  2. Hi there, My Beko Washer Dryer WDIR7543101 has started making a scratching noise when I turn the drum round by hand. The sound is coming from the top right hand side of the drum, nearest the control panel. I have checked the filter and inside drum as a matter of course. I've also taken off the seal from the front panel and peeked in the gap and can't see anything obvious- I can't see the outside of the drum though, only round the edges. I've seen some previous threads around checking the motor and belt- but I was wondering if anyone more versed in this than me might be able to suggest the best course of action based on my observations. I'm expecting it's most likely bearings (my other half overloaded it with sheets last week and it started migrating across the kitchen floor 😬) but would be delighted for the environment and my purse if it was something we could repair. Here is a quick video clip. It sounds more like a brushing/ scratching noise to my ears but the reverberance of the drum and crappy phone microphone accentuates (or perhaps makes clearer?) the clatteriness. Very grateful for any wisdom 🙏 Many thanks! 20230708_104517.mp4
  3. Hello everyone, Yesterday night after finishing the 1st round of clothing, I fill the machine again as always, and after pressing the start button I soon realize the timer was stuck at the initial minute forever. I found out the issue was that the drum didn't rotate automaticly as supposed. No warning beep sounds or error codes. The drum simply doesn't rotate. Although, it's possible to rotate it manually by hand. What could this be? Broken belt? It worked just minutes before. See attached video. 20221106-005311_xAxrMhX5.mp4
  4. Hello, The first fault I noticed was the machine didn't seem to work. All the lights would flash so you couldn't do anything, no change if I switched it off/on at the mains. So I plumbed in an older washer that has a problem taking conditioner. After several months I decided to hook it back up to refresh my memory before posting at such a place like this. Oddly it was no longer flashing but, something with the spin of the drum didn't sound healthy. A sort of grinding sound, so I kept an eye on it and I believe I saw a blue glow coming from inside the drum at the bottom so I turned it off. https://www.youtube.com/watch?v=lhXpnE5QX2I Maybe it has been that way for a while and I just haven't heard/noticed since it is in the garage. Any input would be appreciated.
  5. Hi all I have a Miele W5780 which is only about 6 years old. Yesterday the machine started to make a quite loud clanking sound when spinning. Can someone please tell me, is this a bearing or shock absorber issue? I've attached a video to show the issue. Will add a picture in a subsequent post. washingmachine.mov
  6. Hello all, My four year old bosch washing machine started acting weird just two days back. During the spin session it started spinning faster than usual while making weird noises. I could see smoke coming out as i opened the washing machine door. This all started two days after my mom washed a heavy blanket ignoring my advice. I called the support guys and they said the drum needs to be changed which is expensive. I just wanted make sure if its really the drum or some other minor problem since they didn't even come and check. Manually rotating the drum, i could hear a squeaky sound caused by some friction. Please let me know if changing drum is the only solution. Thank you. Rotating the drum
  7. Hi There, Yesterday evening our Samsung washing machine (WF70F5E0N4W) was finishing it's cycle when there was quite a large bang and the drum stopped spinning. Having had a look through the troubleshooting pages here, I took the back off the machine and found the belt had clearly come off but was intact. Having refitted the belt I tried a quick wash with a small load and found that, once in the spin cycle, the drum was severely shaking. On further investigation, I found that this time the belt was still intact but I did notice that there was considerable black dust/debris in the housing. There was also a large bolt and washer loose in the bottom of the machine which turned out to be one of a pair that fixes the motor to the drum (see pictures). It appears that the motor has started to part company with the drum... As some of the plastic housing is still attached to the bolt I have a sneaking suspicion this might be quite a considerable fault to fix. We've only recently inherited the machine from the previous owners of the house for free so I'm now debating whether to call someone to attempt a repair or just bite the bullet and buy a new one. I'd really appreciate anyone's thoughts on what the best course of action is? Many Thanks, Matt
  8. Newbie post, got a slight leak. Had washer over and found end point ... But before I reach for screwdriver, does anyone have advice about where this 'might' be originating from/seen it before. It's not a great deal of water but the staining at least shows me I am not dreaming. Door seal is grubby but seems intact. Model: wmal 621 6kg Images: https://drive.google.com/folderview?id=1l0Ihm2JDe_IySR7bXDqgk2Yj7IJT8fNs Or https://drive.google.com/file/d/1as8MGu0zX8n76ElR_yrl07St3bDqwTyr/view?usp=drivesdk Thanks for your experience. If not clear from image, the concrete is towards the front of nachine. Looking at it, the drip point is central to door, but that might only be the fall point of the leak and mean little. By the way, I did read the sticky post on leaks before adding this!
  9. The attached photo shows an object in the drum of our samsung wf80f5e5u4w ecobubble. My thoughts are its a foreign object that it stuck. I have tried to pull it out with long nose pliers but did not succeed. Before l start taking the drum out and apart would you agree its a foreign object or could it be part of the drum that has come loose a slipped in?
  10. Hello Andy - have you any Idea why on the Hotpoint/Indesit Drums (8kg/9kg) the paddles dont span the whole length from the front of the drum to the rear of the drum? - its almost like they have took a 5kg/6kg drum and extended the depth of it but still using the same length paddles. Does it have any bearing on washing the clothes? - would they wash the clothes any better if the paddles were the whole length of the drum? Do you have an idea why Hotpoint/Indesit have just stuck with the same sort of drum design for years (basic with just holes) when other manufacturers have changed the drum to include features such as a 'bubble' pattern or chevron pattern on the inside surface of the drum (which they claim is more gentle to the fabric) and why Hotpoint/indesit have just stuck with the same design paddles throughout the years straight with just holes in the top of the paddles/lifters where other makers have made their plastic paddles a curved design with holes in the front facing as well as top of the paddle? - Do these other designs what manufactures have implemented into drums and paddles wash the clothes any better in your view or any gentler of washing the fabric? Also , the (very old) Hotpints used to form the paddles into the material of the drums years ago and only started using the blue plastic paddles as we know them in the 90's. I am predicting it was for cost? or was it for some other reason. I am presuming it must be better to have the type of drum where the paddles are formed / welded metal in with the manufacturing of the drum because you dont have the issue of plastic paddles breaking off on the inside of the drum like the blue plastic ones do from time to time with some people. - what do/did you prefer (if any) drums where they already had the metal/stainless steel paddles built into the drum or this plastic type of removable lifters/paddles? - and can you still get any washing machines these days that have the paddles formed into the metal of the drums these days or do they all have plastic paddles these days, even the more expensive machines such as Miele etc? Interested on hearing your views.
  11. On washing a large load of towels, I heard a loud noise on the spin cycle. Now the drum refuses to turn. I've had the back off, disconnected the drive belt & the drum is virtually seized. I can turn it slightly if I apply a huge amount of force to the pulley. Removing the large pulley showed the bearing, which looked OK (no metal fragments) but it's impossible to tell if it has seized or not without removing it. My machine is 18 years old & has been faultless up to now, but before I order a new machine (Bosch WAK28161GB I fancy), can anyone please advise if I've missed something simple? I'm certain it's not a bra underwire caught as that would be a scraping issue. No major noise issues on spin before this event. Many thanks in advance.
  12. My drum is moving excessively especially when it slows down after a fast spin. I have looked and I think it is most likely the shock absorbers. I am not sure how much play there should be with the shock absorbers, or whether it should be quite rigid. Would appreciate any comments. Thank you
  13. Afternoon, Our Hotpoint WML730 Aquarius washing machine started making a noise during the spin cycle yesterday, this coincides with 'grit' appearing in our water, whether it's related or not I don't know. When I got home from work the water was clear but small speckles of grit were found in the detergent tray, we cleaned this out as well as the filter, where I found 55p I started a quick wash and the washer filled up and the drum turned for a while, as soon as it got to the spin cycle it stopped. I powered the machine off a few times and tried various programmes but nothing appears to work. If I have the detergent tray open then I can see water going in to the tray area, water also appears inside the washer. I've uploaded a few videos to You Tube which will hopefully help in diagnosing the problem. For the record I replaced the carbon brushes approx. 6 months ago as we had a similar issue, I've checked the brushes and they appear OK although I'm not sure if these are again the problem. The drum spins by hand and the belt is in place and hasn't snapped. Any help or advice much appreciated. Thank you. Nick.
  14. Hello, I have a two or three year old Indesit IWB 5123 which suddenly developed this fault. During one of the washings once it entered the spinning cycle the drum started to make a loud banging noise and it stayed like that since then. There is a lot of sideways movement to the point that the drum can hit something behind it. In this thread one user suggested that a bolt somewhere near the rear weight block may have loosened. Is this what you think it is? Here are couple of videos: * starting the spinning cycle * front to back movement Thanks!
  15. Our Hoover washer-dryer model 856DG-80 has a serious fault. It has been making a lot of noise, jumping across the room recently. I also noticed that the drum bangs when moved, and I could here some jangling sounds. So, I had a look underneath the machine, and found that the large concrete block has broken in two, plus the attachment to the drum has broken. The photo shows the concrete block, plus all the fixings which were rattling about in the machine (bolts, washers and some plastic). My question is this: is it a write-off, or is this worth paying the £116 to Hoover to come out and fix (and pay for more parts)? Given that the plastic which broke off appears to be off the drum, I am assuming the drum would need replacing, as well as the concrete block. Am I right? Any advice welcome. Thanks!
  16. Hi all, My 2.5 year old daughter shoved a small plastic spoon into the hole in the drawer where detergent flows down. It worked its way down the rubber pipe and is now rattling around in the drum. The machine seems to work OK but makes a heck of a noise on spin. I've checked some vids about how to get into the drum but clearly its a job for a pro. Is there anything I could do to get this object out easily without having to call an engineer? If not, is this relatively safe if I have to live with it? Many thanks for any help given, Marc
  • Create New...