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Hi all! I'd be grateful for your help... A couple of weeks ago, I was using my Indesit WIXE127 (UK) (TEV) which I've had for perhaps 9 years from new without any issues. Just as the wash was finishing its final spin, it began making a loud, rapid knocking sound and what appeared to be smoke came from the machine! Believing the machine to be knackered, I waited for the smoke to clear and had a poke around. I started by unscrewing and removing the back; there was nothing obvious. Nothing appeared to have caught fire. What I did find however was the plastic part lying loose on the base of the machine. As I looked through the door, I could see that the seal had somehow become caught between the drum and whatever surrounds the drum (excuse my lack of technical terminology!) wedging the drum and preventing it from spinning. By removing the seal, the drum came free again. A few months ago, I did use a mould cleaner on the door and there did appear to be some perishing of the seal around where it became trapped by the drum. So... My working hypothesis was this: The seal had perished possibly due to the mould cleaner and part of it had become wedged by the drum. When the drum attempted to spin, the friction caused the rubber seal to smoke. There were signs of charring on the seal. I replaced the seal today and gave the machine a go. It's 90% fine in that it washed fine, the drum span and nothing smoked. What I did hear however was a knocking sound when the drum is turning anticlockwise. It's absolutely fine when turning clockwise. When turning by hand, the same; no noise clockwise but knocking anti-clockwise. Given the symtpoms described: 1) What could be the issue? My guess is something to do with a bearing or gear? But this an uneducated guess and any ideas would be appreciated... 2) What is the plastic part I found in the base of the washing machine? I have tried to upload pics but for some reason the forum is saying the files are too large even though they're well undersize... I'd describe it as appearing like a small cotton reel around 40mm in length, one end is slightly flanged. It appers to be made out of plastic/nylon with a hole going right through as if a shaft is desiged to pass through it. It's an off white colour. 3) Could this part lying loose be part of the problem? Many thanks in advance for any guidance any of you kind people can give... MW
Hello all, My four year old bosch washing machine started acting weird just two days back. During the spin session it started spinning faster than usual while making weird noises. I could see smoke coming out as i opened the washing machine door. This all started two days after my mom washed a heavy blanket ignoring my advice. I called the support guys and they said the drum needs to be changed which is expensive. I just wanted make sure if its really the drum or some other minor problem since they didn't even come and check. Manually rotating the drum, i could hear a squeaky sound caused by some friction. Please let me know if changing drum is the only solution. Thank you. Rotating the drum
Hi I'm hoping someone here can help me with my washing machine problems. I think I've put this in the wrong area but DIY repairs was greyed out. Just doing a normal wash and the RCD gets tripped and half of the house's power goes off. There was a bang from the washing machine. After emptying it and running it, inside the drum compartment there is a blue flash and RCD is tripped. After switching the power on again, a flame is seen across the back of the drum compartment. After research I removed the heating element which was covered with calcium carbonate and proceeded to clean it with heated vinegar and water. Eventually the calcium carbonate came off but the element is black where it has been burning. So I ordered a new one. New one arrives a few days later. After installing, the machine doesn't leak or trip the RCD. It completes a wash cycle but doesn't heat the water. Not sure if the heating element or the included thermistor/stat or pcb of the machine is at fault, so can't ask for a replacement. Found one with a drum problem that someone is selling. (4 hour round trip) After removing it's heating element with the thermistor and putting it in the original machine, and getting it to start washing, it is heating the water. And it's not stopping... Eventually it stopped the program. Steam was coming out of the compartment after opening the door. Also from the drawer compartment after opening it. Smoke was also leaving the drawer compartment. Right now the original thermistor is fitted to the machine with the used 2nd hand heating element. I'll add to the thread when there are updates. Sorry about the long story. I would appreciate any help that anyone can offer. Thanks for all your help.