UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
Priority will be given to members who acknowledge they've already tried the advice in the above link.
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2,002 topics in this forum
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HI, I have a Hotpoint WMD962P washing machine with an F11 fault. This appears to be a drain pump failure, after watching a tutorial on espares I removed the old pump, an Askoll M231 and checked the resistance which was at 266, apparently should only be 230. So i ordered a replacement. The new part is an Askoll M231XP with slightly different pin configuration but, more importantly, is rated at .2A and 40w, where the old is .2a and 34w. It is proving very difficult to get the exact part as the machine is over 10 years old. Is it worth fitting the 40w motor or should I hold out until I can get the 34W?
Last reply by Whitegoodshelp (Andy), -
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Hi All Ive looked at the troubleshooting page. Ive recently bought a Bosch Washer Machine WAT28371GB. At first the washer machine would be fine however recently it now doesn’t start when loaded and displays a weight for the corresponding programme. The load in the machine is less than weight for the programme. This doesn’t feel right does anyone know how I would stop this from happening. thanks in advance
Last reply by LJa, -
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- 190 views
Hi guys, sure hope you can help me on this one! With the virus situation we're stuck at home and my wife is loosing it ... Well, after completing a cycle and reloaded, my noticed that the machine is not responding. Display is showing blinking "Play"sign (pause/play) and most of the other info is not showing Program selector is not responsive either (nothing changes) Unplugging for 20 Min did nothing Found out on the net a procedure to turn it on while the program selector is at "12"and while holding the "Play/Pause"button and it turned on showing F 08. Also when pressing the "play/pause" at this stage shows C88 (Can be seen in attached video) …
Last reply by Dedy, -
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Hi I'm looking for help, I have a beko washer, I have put it into service mode, i select the option to spin the motor right and then left, it's meant to spin slowly but goes on full spin speed, would this suggest the pcb dc motor board needs replacing? Thank you for any help Pete
Last reply by Whitegoodshelp (Andy), -
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Hi, I have read lots on the DIY repair instructions already and it has been extremely helpful - easy to read and easy to follow ! But................................ My machine is 5 years old this month. I dont know if that is old for a washing machine ? It has been heavily used. Last Friday, I put a couple of towels and bathroom mats in, and put it on a quick wash. It seemed to wash ok, but decided to not fully spin/drain. I found this website and followed the instructions regarding an obstruction or blockage. I drained the machine manually, checked the connecting hose, although could'nt manage to detach it from the machine as I would need to take the whole back …
Last reply by Whitegoodshelp (Andy), -
- 1 follower
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Washing machine does not complete cycle Model: Defy Automaid 600 It does all the functions separately if you select them, i.e wash, rinse, spin and drain but it doesn't do it by itself like it should. When it is supposed to start draining after washing, the "start/pause" & "wash" lights on the control face start flashing after about 3 minutes and it then stays like that until you press cancel. Any help is appreciated.
Last reply by Whitegoodshelp (Andy), -
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hi ive got a zanussi lindo 300 which wont take softner,ive changed the top part of dispenser draw,i ve run the diagnostic program and both water valves open and let water through.From what i can see both valves need to open at same time to divert into softner compartment.which leads me to think the fault lies on the logic board,is it possible to reprogram logic board or does it need replacing.much apreciate any help with this or do i just continue to add softner to the drum before the cycle starts,as a work around.
Last reply by Whitegoodshelp (Andy), -
- 1 follower
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- 169 views
I have a Miele W844 washing machine. During the Main wash cycle it is making a strange irregular noise which sounds like gurgling. The noise continues even if the drum is not moving. The noise does not occur on the rinse or spin cycles. Any ideas about the cause
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
- 356 views
I need to change the dampers on my Bosch WFF 2001 washing machine. So far I have removed the top and the 3 screws by the Powder dispenser but i cannot see any way to remove the front where i understand I can access the dampers. Can someone please give me some advice as to what to do next please or let me know where a write up or video can be found please.
Last reply by StevieG, -
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ISE washing machine ring of rubber fell out My ise machine (ISEW1607W) is 9 years old and has been magnificent all that time. However today, I opened the door of the front loader and a long ring of rubber fell out around the door. It is not the door seal which is still in place and is any much larger than the circumference of the door. It seems to be (forgive me if I don't know the jargon) something that is a buffer between the drum and the front of the machine but it is not clear which way round to try and put it back on or what would hold it in place andhow to get it back into place anyhow.
Last reply by Aeronwen, -
- 1 follower
- 1 reply
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Indesit iwdc6143 washer dryer the light for the door lock is flashing constantly but not actually locking to allow the cycle to start. I have checked the lock on the door and it works fine and when I close the door I can’t open unless I put the handle down. I’m unsure whether I need to buy a new machine o wanted to see whether it is fixable thanks in advance
Last reply by Whitegoodshelp (Andy), -
- 1 follower
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- 133 views
Hi all, I have a candy alise washing and dryer machine EVOW 4107. When I give current only "kg detect" blinking on display. I can push every switch but the machine don't do nothing. did you ever see something like this? best mullins
Last reply by mullins, -
Hi all, My W5780 alerted me to a "waterproof fault" i.e. the bottom of the machine had pooling water internally. I've traced the leak to the black rubber "water path seal" between the water inlet valve and the mechanism behind the dispenser tray. As the machine fills, water is being pushed out backwards from the dispenser tray, forcing the seal (which doesn't have any clamp) to leak. Any advice please? All other electrical and mechanical systems are working fine. Seal looks good when removed. Could blocked nozzles or something inside the dispenser tray be allowing pressure to build in the incoming water and forcing it back out? Be so grateful for any help -…
Last reply by Sam Miller, -
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Hello, I have some issue with my washing machine. I have checked the electronic circuit board and i couldn't find anything wrong with it. I have no knowledge about washing machines. I will be very grateful if someone could help me here. Many thanks. Here is the link for the washing machine: https://youtu.be/a6sBnpk1-j0
Last reply by Whitegoodshelp (Andy), -
- 1 follower
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- 148 views
I recently replaced the water drain motor which was leaking. After replacing this part, the leak stopped but now see that water is coming from the filter drain hose during any wash cycle. This is the hose located in the bottom left hand corner that comes out when you open the small white door. This door hides the round filter that unscrews when you want to check the drain area for objects too large to drain out normally. This never happened in the past and wonder why this has started immediately after I replaced the water drain motor. Any ideas why?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
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- 156 views
Hi hope you can help me i have the Pro Action A105QW washing machine for like the past 2momths ish when i do the washing the draw were you pit fabric conditioner fills up with water all the time i hahe clean the draw out and the in side
Last reply by Whitegoodshelp (Andy), -
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I require the following handle for a old bosch model WFLI2440GB/14 part number is 00424906. I am aware of the part being obsolete as it is a old machine the issue is it will not operate on the spin cycle apparently been told a small spring is missing.if someone can help me I would be very grateful. Thanks in advance
Last reply by Altaf Patel, -
- 1 follower
- 3 replies
- 174 views
I removed a paddle from my Hotpoint machine last week to get a piece of underwire out that got stuck under the drum. This was all fine but the retaining clips snapped on the paddle. There was loads of scum stuck under the paddle so I removed the other 2 to clean. All of them broke and I ordered replacements, but our post is really slow at the moment and washing is building up. Could I safely use the machine with the paddles missing if I put larger items in the machine which arent likely to be sucked through the small gaps from the paddles?
Last reply by Whitegoodshelp (Andy), -
- 1 follower
- 3 replies
- 184 views
Hi, I have a Hotpoint WML730 Aquarius washing machine that has recently started making an intermittent tapping sound. It only seems to do it at the start of the spin cycle. I have read the article on washing machine noises but still can't get the the source of the noise. It appears to be coming from the left hand side of the machine. I've attached a video which shows the issue. Any advice would be gratefully received Thanks washing machine noise.mov
Last reply by Whitegoodshelp (Andy), -
- 2 followers
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- 182 views
Following certain error messages I've bought a couple of spare parts for our AEG 74600: the water distributor and the solenoid water valve. However I am having a hard time figuring out how to join the two parts together (there's not enough room). When de-attaching the old parts I opened up the water distributor (hoping I could fix it), and this also made it easy to de-attach and rejoin it to the water valve, but I can't imagine I'm supposed to disassemble it prior to mounting and joining the two parts. I've also tried to see if I can remove the rear "wall" in order to get enough room but there's no obvious way to do this. Any ideas? A service manual would be nic…
Last reply by tumbler, -
- 1 follower
- 1 reply
- 145 views
question - had an Indesit 1400 WIXL 143 tht sounds more like a DC10 currently and are lucky we have a Zanussi Jetstream 1400 7KG in the garage to replace it. thing is the waste pipes are different and the Zanussi is a lot shorter - need to extend the zanussii's waste so need some advice. Do I cut the exsisting indesits pipe off and try and attach to the zanussi or is there a universal fitting I can get? Hope you can help
Last reply by Whitegoodshelp (Andy), -
- 2 followers
- 2 replies
- 273 views
Well, finally managed to get the dryer part working again - though possibly helped by the fact I still have a couple of years of a 10-year warranty to go. (I've posted the history leading up to getting this repair elsewhere in this forum - First of all, I have to say that the Miele warranty repair admin seemed OK - in other words when I phoned them I got through pretty quickly, they found my warranty details and then made an appointment about 10 days away, then did text me the day before as a reminder. So, that part works. The phone was answered by a nice enough young kid - but he was clearly trained in how to push blame for any washer-dryer failure prompt…
Last reply by jayj, -
- 1 follower
- 1 reply
- 152 views
Hi My BEKO WIY75545, runs a cycle until about 2 mins in where it stays stuck and the water wont drain either....The spin light also comes on??? We have cleaned the filter and the pipes and also checked no other kinks etc in pipe...to no avail still not working......is it fixable or is it a new washer? Any help much appreciated Jenny
Last reply by Whitegoodshelp (Andy), -
- 0 replies
- 83 views
Hi, today my wife found two magnets in the drum of our washing machine. I am sure I never saw them in our house anywhere and there doesn't seem to be any damage in the drum nor any way for them to get inside.... They are circular magnets with a hole inside. Diameter 22mm, diameter of the hole 12mm, height 7mm Any idea where they might be from?
Last reply by telesien, -
- 0 replies
- 146 views
Hi, today my wife found two magnets in the drum of our washing machine. I am sure I never saw them in our house anywhere and there doesn't seem to be any damage in the drum nor any way for them to get inside.... They are circular magnets with a hole inside. Diameter 22mm, diameter of the hole 12mm, height 7mm Any idea where they might be from?
Last reply by telesien,
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