Ticking sound when drum rotates clockwise

[Daves8888]

I have a brand new Beko WER860541W. We’ve had it for a week. Today it’s developed a ticking sound when the drum turns clockwise that i can only describe as similar to a ticking clock that speeds up and slows down as the drum turns. Oddly when it spins at fast speeds, the sound goes away. Other than the sound it works perfectly. I was just wondering if anyone could hazard a guess at what it could be and if it’s worth getting the engineer out. Thanks.

[Whitegoodshelp]

Could it be an underwire from a bra stuck inside? That usually causes a clicking tapping sound as the drum revolves although it usually does it both ways. 

[Daves8888]

1 hour ago, Whitegoodshelp (Andy) said:

Could it be an underwire from a bra stuck inside? That usually causes a clicking tapping sound as the drum revolves although it usually does it both ways. 

Thanks for the reply. Much appreciated. I don’t think it will be because they get washed in a pillowcase every time but the Mrs will check. It’s weird that it goes away when it spins fast as well. I think I’ll get Beko in to make sure. It’s an improvement on the Hotpoint we had to send back that had smoke in the drum so that’s something….

[Whitegoodshelp]

It could be a lose drum pulley  tapping noise on spin

[Daves8888]

31 minutes ago, Whitegoodshelp (Andy) said:

It could be a lose drum pulley  tapping noise on spin

Thanks. I’ll get them in. The Mrs checked and all bras accounted for and intact. It’s under guarantee so shouldn’t be an issues. 

[brookerg69]

Hey Dave. Did you get this sorted and if so you remember what was fixed/the cause of the issue? Ive just purchased a beko 2nd hand and does same thing. Works fine, spins fine but clicks as motor powers up when general washing.