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Bosch WVG30461GB/01 won't lock and start


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They actually didn't charge anything.. just a charge to return the board.

But officially, they charge £33.49 (through eBay) and then give the following refunds;

1. If No Fault Found following full functional testing, we will refund you 25% 
2. If No Fault Found but we don't have a full functional test, we will refund you in full
3. If we are unable to repair, we will refund you in full.
4. If you want it returned, there will be a £3.50 deduction for shipping.

I guess I was option 2, although I'm not sure how thoroughly they have been able to test it. I should get it back tomorrow.

Anyway, in the meantime, I Have stripped down the washer dryer for parts on eBay, and have purchased a new machine. :-) Trying a Samsung this time, as it has a 5 year warranty - never had Samsung before, so I hope that's not a mistake.

 

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  • 5 months later...

hello all

interested to read this thread and realise others have had this issue with Bosch washing machines 

I have new Bosch Serie 2 WAJ28008GB  and after plumber had installed it wouldnt start the first program

i thought it might be the child lock so made sure this was off and then after several attempts at shutting the door and finally more firmly the machine started 

It has done one wash, but now whichever program i set it to, the symbol for door not closed comes up, flashes x 3 and synchronises beeping also 

 Bosch to come and look at its new and not working !!

From reading the thread it looks like either lock itself is not working or the message from lock to say door shut to rest of machine to tell it to start 

i am going to check if child lock ever actually works as i think of it, which if not, might suggest the lock itself - or something else ... ?

bit disappointed with a dud start but at least its not only me who has come across this 

Edited by Susie W
grammar
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  • 4 weeks later...

Hi All

 no expert but reading all the information on here , I would say it’s a logic error on the controller chip , if someone else has this issue I suggest they pair up and pay £150 for a new board then send to qer so that both old and new board can be compared and chip program extracted from new one to be cloned to help others , long shot but just my thoughts as a computer science teacher.

if both boards working it’s a saving of 50% and helps others.

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Hi. It would be a lot less of a gamble to send the PCB to QER who can test and repair them. 

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Agree Andy but problem is QER cant check for a programming related issue on PCB's only that components such as resisters etc somewhat function hence why they said keith's was a no fix if they have checked a PCB and say electrically speaking its fine , can only be a controller chip issue , seems a shame a whole new PCB is needed one controller chip. 

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Hi there. I'm not entirely sure exactly how they test them. It would be interesting to find out exactly how they test them and whether they have things rigged up for example to run motors or whether they can put them on a laptop with proper diagnostic software or not?

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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  • 2 weeks later...

Hi, I am new to the forum. But have recently come across same problem. My bosch machine is over 4yrs old, out of warranty, bosch engineer booked to come this Friday for £99 call out charges and extra for fixing. I kept fiddling and accidentally got it working once. And then kept trying again, but didnt work. I persisted, and eventually got it working multiple times. I dnt know how long this is going to last. This is what I am doing, i keep pressing start continuously so that machine locks and starts, usually with in 10 seconds. Dnt press and hold, but press & release, press & release, continuously, even between the clicks until you see the door lock symbol on screen. This somehow does the trick and locks the door, starts the run. £99 for engineer visit and another £200 for pcb board replace, i think you are better off with new one. I will try to hold this fix as long as this little trick works. Hope it helps anyone out there...

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  • 1 year later...
On 29/09/2017 at 02:46, Georges said:

Hello,

It is my first post here, and I hope I will find some help about this matter.

I have this washing machine Bosch WVG30461GB, which started acting up a while back. So I'd click on the start button, after having selected the program, the door would click once and then click again, the machine would beep twice, the lock icon won't come on and the machine won't start.

It used to be intermittent, and in the instances where it didn't start, retrying a few times usually got it working again.

About a week ago the issue became permanent, no matter how much I retry the issue persists.

After having checked the obvious things, including no blockages or anything stuck in the pump. I looked a lot on the internet, and it seems most answers pointed towards the interlock being the faulty part, I took it out, bought a new one and installed it, but nothing changed the issue is still the exact same.

An additional thing I did actually try, is I took the old interlock, opened it, removed the locking mechanism from it (the mechanical tongue that locks the door), and then I forced the solenoid in the locked position, low and behold the machine starts, most of the time, sometimes it still doesn't but retrying a couple of times usually works. obviously this is not very safe as the door can be opened at any time.

The last test I did is I started disconnecting the different parts of the machine one by one thinking that if there was a short circuit somewhere this might help me find it, but none of  this helped, every time I disconnected something and tried it did the same exact thing. except a couple sensors that when disconnected didn't allow me to click the start button in the first place.

So here I am super confused about what the issue might be. Sorry about the long post, but I thought the more information I give the better you would be able to diagnose and hopefully shed some light on what might be going on.

I thank you all in advance.

Regards.

Thanks mate for sharing. I have a completely different Bosch model (Australian version) and had the same frustrating issue and did the same work around. Avoiding a new pcb, the expenses and giving the machine new life for something that would otherwise by very wasteful. Shame on Bosch for having such a poor flaw permeate across its products.

Yes it's perceived as risky to not have a door interlock but if you can modify an electro mechanical lock then you are also capable of mechanically fixing the door. I used some child proof straps fixed to the back of the machine. Also, for anyone else doing this, you have to power on the machine with the door open otherwise it senses the door is closed (and hence locked). Power on the machine with the door open, load machine, close door (machine senses door and thinks it's locked). Make sure you mechanically fix the door (child proof straps in my case) and then start the machine. So far have done about 6 loads with no issues.

Oh and the last catch is the machine never quite gets to 0 minutes until you open the door (it can't sense an unlocked door so after the final spin it sits on 1min until you open the door). 

For those who want to try this fix, remove the door lock from, take apart and remove the metal latch completely but leave the plastic slide that senses the door is shut (it pushes it to the side when the door latch goes inside the locking mechanism). Locate the solenoid and force it into its closed position (little piston wrapped in coil). In my case, only had to remove a little clip that holds the solenoid actuator down and it goes to a NC position. 

 

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