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Samsung WD8704RJA Washer Dryer Drum Not Spinning


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I've checked the back to see if the drive belt had snapped only to realise there insnt one visible.

See pic.

The drum is very loose. It can be moved forward and backwards slightly and when I turn it with my hand there's friction. A bit crunchy-like.

I'm guessing there's a problem with the motor.

 

Here's an 'interesting' vid of the internals: DzVtWwrnnVI (put this code into google)

Heres a full part list: https://www.samsungspares.co.uk/laundry/washing-machine/wd8704rja/catalogue.pl?path=627424%2C627463&model_ref=9321017

Heres a replacement drive belt: https://www.partscentre.co.uk/samsung-washing-machine-drive-belt-pol92.html

Heres the official item page from Samsung: https://www.samsung.com/uk/support/model/WD8704RJA/XEU/

 

Samsung WD8704RJA_EU - YouTube — Mozilla Firefox.png

Edited by tixxy
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  • Root Admin

Hi there. This looks like one of the direct drive washing machines, whereby the motor is built into the drum. So there isn't a drive belt. I don't think there's anything you can really try. You would probably be better getting engineer.

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  • Root Admin

Always worth looking into. But it's likely to either need a new motor, a new PCB controller, or it could even be something as silly as a faulty connection between the two. It's just not straightforward.

Need a repair or spare parts? 

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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