UK Washing Machine Repair Questions
Warning: Some washing machines have a large capacitor/s which can retain a potentially lethal charge for at least a couple of hours afters after the appliance is unplugged from the mains. Do NOT mess with appliances unless you fully understand - and know how to work safely!
Before asking a question : Most faults already have help published here - Troubleshooting common washing machine faults
Read Rules before posting!
2817 topics in this forum
-
- 1 follower
- 3 replies
- 814 views
Hello all, My Samsung model WD13J7 has stopped spinning properly. I have replaced the four shock absorbers (1 was completely shot, 3 seemed not too bad) but it still keeps stopping and restarting the spin cycle. I presume this is related to a faulty vibration sensor (MEMS). But I can't seem to find where it is located on this model. It's certainly not where the YouTube instructions show on similar models at the top-front of the drum. This is probably because of the heat around there from the drying function. But where is it then? Can anyone help? Thanks!
Last reply by Whitegoodshelp, -
Book Appliance Repairs
Click here to - Book Repair Now
Buy Your appliance Spare Parts
Need appliance spares? - Buy spare parts here
-
- 1 follower
- 4 replies
- 1.8k views
Hotpoint Washing Machine WMFUG742G spins however it rubs at two particular points. Does this both while running on cycle or when turned by hand. Machine seems level however have leaned it back and forward to no change in case it was due to the washing machine being at an odd angle. When rotating the drum by hand can see gap appearing at the top as the uneven side gets to it as if drum is no longer circular. If I push the drum up and to the right, the drum evens out and goes round without rubbing. No other noises. Pictures show gap at top and the drum rolled round for same spot at the bottom to show difference. Drum rubs bottom right as it turns up, enough t…
Last reply by madman12, -
- 1 follower
- 1 reply
- 795 views
Hi, not sure if I'm just being thick. Purchased a new indesit washing machine a few days ago, I've tried a number of different wash cycles but the machine never takes the fabric conditioner. Is there a plug to remove or something. Really odd ? Thanks for your advise in advance.
Last reply by Whitegoodshelp, -
- 1 follower
- 1 reply
- 1k views
Wondering if any can help on the following: My Samsung washing machine flashed up with an "AC" error code yesterday - manual tells me "check communication between the main and sub PBAs" which isn't much help. After the error code the display panel also froze, not allowing me to power off the machine or do anything. Unplugged and left it for a short period, turned back on last night and seemed to be back to normal display. Attempted another wash this morning, was fine for 20mins then same error code and frozen display. Unplugged again at the wall, however this time the machine wont power back on at all, nothing lights coming up on the display, no start up sounds…
Last reply by Whitegoodshelp, -
- 1 follower
- 12 replies
- 5k views
Mielie Novatronic W853 - bearings fairly certain bearings have gone - any advice on how to do this/is it easy-difficult would be appreciated as I can not find any info on the internet. I always repair my own vehicles so fairly competent diyer. The rest of the machine is in excellant order and thowing away a well built quite expensive machine would not be agreeable - but as i can find no info on how to do this i might just have to play it by ear! Any help would be appreciated stephen
Last reply by machra, -
- 1 follower
- 8 replies
- 5.4k views
Hi all New user here. Would really appreciate some advice on issues I'm having with my Hotpoint washing machine. Firstly, it usually washes fine and without issue. However, whenever I use hand towels, the whole drum will fill with soapy water and leak out of the detergent dispenser drawer and front door. Foamy soap will also come up from the kitchen sink. I tried a rinse programme for these towels, but even after that, the towels are still very soapy (this doesn't happen with other items - only hand towels). I'm wondering if the hand towels, which get a lot of use, have accumulated soap from washing my hands, and this could be the issue? I say this bec…
Last reply by Whitegoodshelp, -
- 1 follower
- 4 replies
- 729 views
Hi all, I'm having an issue with a Hoover VT 814D21-80. The machine has stopped working, there is nothing showing on the display and none of the lights light up. It beeps as you turn the dial and when you press the buttons so I would assume there is power going to it. I thought it was going to be the control panel so I replaced it, but nothing has changed. I have Googled and YouTubed but with no joy unfortunately. Just wondered if anyone here may be able to shed any light on this? Thanks in advance. Regards, Grant
Last reply by Granty64, -
- 1 follower
- 3 replies
- 606 views
Hi there, My Beko Washer Dryer WDIR7543101 has started making a scratching noise when I turn the drum round by hand. The sound is coming from the top right hand side of the drum, nearest the control panel. I have checked the filter and inside drum as a matter of course. I've also taken off the seal from the front panel and peeked in the gap and can't see anything obvious- I can't see the outside of the drum though, only round the edges. I've seen some previous threads around checking the motor and belt- but I was wondering if anyone more versed in this than me might be able to suggest the best course of action based on my observations. I'm expecting it's…
Last reply by Whitegoodshelp, -
- 1 follower
- 3 replies
- 887 views
My Beko machine is making a lot of noise when trying to empty the drum. I've followed troubleshooting so emptied the filter and the propeller spins freely, checked the waste pipe etc. I noticed some sand and seeds came out of the drain pipe when I manually drained it and it smelt pretty bad. The cycle just sticks and drum keeps spinning without draining so I have to stop it manually. Do I need a new pump? Or is there another obstruction I can get to? Thanks! VID_20230707_191125.mp4
Last reply by Whitegoodshelp, -
- 1 follower
- 7 replies
- 800 views
My washer/ drier indicated F11 code shortly after starting a cycle. We have cleared filter and hoses and we ordered a new water pump . We checked the resistance on old and new pump this read 280 ohms. The error code appears after the installation of the new water pump. What else can we check
Last reply by Whitegoodshelp, -
- 1 follower
- 11 replies
- 8.2k views
Hi. My Bosch Classixx 1000 has been a solid performer for nearly 20 years. But, it's now developed a fault. it's clear that it's a PSU problem on the main board caused by water ingress onto the board. The PSU uses a TOP209P, a three terminal Off-line PWM switch. That may be faulty so I have ordered a new one. However, the more difficult issue is that the transformer in the circuit has an open circuit on one of the windings. This component might be hard to repair (but not impossible). I wish I could source a new transformer, but what the chances of that I don't know. There are markings on the transformer something like V0GT R1 or VO6T R1. I attach pictures. Can t…
Last reply by YTY, -
- 1 follower
- 2 replies
- 602 views
Our Bosch washing machine is only 8 months old, and this morning I went to do a wash and noticed on the seal on the inside, there was a black mark / stain I gave it a rub with a wet soapy cloth but it wouldn't come off at all (see photos) our last washing machine (also Bosch) had the same issue, but that machine was about 14-15 years old when it died.... our one is only 8 months old does anyone know what this mark is, what causes it, and how to get rid of it? any help would be appreciated Thank you
Last reply by Taylor Rose⁰, -
- 0 replies
- 488 views
Reading on from various other posts, here is my situation so others can make a comparison. I have a Hotpoint Washing Machine just under 2 years old. For the first 18 months is was all good but recently I hear it beeping mid cycle. Its always 3 beeps together, beep beep beep. My Washing rituals have not changed so can't think It is due to the load. Why isn't Hotpoint addressing this issue, it seems to be common. I usually put the cycle on 'Synthetics at 40° and the full (long cycle) 2hr 55mins. Usually about 1 hour into the cycle the beeping starts. It drives me mad as I keep looking at the display screen but there is no fault or warnings, so why is it doing this, what doe…
Last reply by Taylor Rose⁰, -
- 1 follower
- 1 reply
- 390 views
Hi, I have a hoover-hdb5106 washer dryer that is taking longer than it used to dry clothes, and they still feel a bit damp. Def used to be better. Feels like the humidity doesn't get removed. Gets hot and steamy in the drum, so all good with the heater. Feel like I need to clean something but there's just the pump filter which is fine, not sure where the condenser is or how to tell if its working - I guess I could check the drain to see if water is coming out? There seems to be very little manuals available, so looking for someone who can point me in the right direction. thanks
Last reply by Whitegoodshelp, -
- 1 follower
- 6 replies
- 821 views
I recently opened this machine with a view to replacing the bearings only to discover that it has a sealed drum so the bearings can't be replaced . However I can probably get an other year out of it as the bearings don't sound too rough. My problem is when reassembling the machine I forgot to take note of the connections to the heater and am left with one cable which does not seem to fit anywhere, any ideas? I am pretty sure the two connected wires on the left were connected to the lefthand terminal but now I can't see how they connect.?
Last reply by Whitegoodshelp, -
- 1 follower
- 1 reply
- 498 views
Hi everyone. My Beko machine started acting up last Friday while I was descaling it. It kept turning off and making strange buzzing noises. But it completed the cycle and I thought nothing of it. I completed another cycle the next day and again - no problem. But today, the machine just kept cutting out and turning back on again. It also made a weird buzzing and clicking noise - I’ve uploaded a video below. I managed to salvage my stuff by putting on a spin cycle. Then when I tried to check if the machine was working again, the buzzing started and the machine just kept turning on and off repeatedly. When I tried a spin cycle to empty the machine it wouldn’t work at al…
Last reply by Whitegoodshelp, -
- 1 follower
- 2 replies
- 555 views
Hello Folks. I've got a WDUD9640, which trips the fusebox, when turned on. The display will come on as normal.. A click is then heard.. Then the display goes off - along with the power. This could be a common issue for a machine of this age.. I saw markings inside, dated 2014 - and the literiture is a 2011 copy. We've had a few ideas thrown around, as to what it could be: The Heating Element.. Or The Circuit Board.. But something is triggering a failsafe. I've had a quote from Hotpoint, for something like £240.00 - where they will come out to attempt a repair. If they can fix it, then that price stands. If they can't fix it, then …
Last reply by Gods, -
- 1 follower
- 2 replies
- 521 views
Symptom, very very noisy when spinning? so I have taken the top off it and run a full load, when spinning at 800 + rpm it’s very noisy and drum/ housing vibrating all over the place. Both top springs intact as is the concrete, belt seems to have good tension and traction, also the drum appears to spin ok without being “ loose” but I haven’t removed the belt because of the totally enclosed outer case. Any thoughts at this stage I’m at please
Last reply by Whitegoodshelp, -
- 1 follower
- 1 reply
- 528 views
Hello all, I a problem with my washing machine. Then I wash clothes it’s won’t spin fully. It starts on 13 mins and going down to 8 mins and then 1 min. I have have test it in service mode and it work all ok. Does anyone know what the problem is. Thanks
Last reply by Whitegoodshelp, -
- 1 follower
- 1 reply
- 501 views
washing machine randomly stops during washing cycle. LED indicators show that it's still in the program, but motor does not spin, and water is not going in. Used to happen about 50% of the time on the koch/bunt program, but not on the easy-care program, up until today when it wouldn't finish either. It has never displayed any error codes, and in diagnostic mode, where you should see the entire history of error codes, it didn't display any either.
Last reply by Whitegoodshelp, -
- 1 follower
- 1 reply
- 640 views
Hotpoint Smoke started coming from the drum after a load of washing, removed the back cover belt fine , black over back cover. Brown wire had seized up and fell off. What and how could this of happened 2 months out of warranty machine only one year old, fixed 2 times. Once for smoke they replaced door rubber worked fine. Second because they hadnt connected the pipes properly and water leaked everywhere and faulted the electrics. They replaced the control panel. Thanks
Last reply by Whitegoodshelp, -
- 1 follower
- 17 replies
- 2.6k views
I have a zanussi Lindo 300 model ZWF91483WH and the control panel does not light up, i have had a look round and some say that the Radio Interference Filter may be the problem. in all the guidance i can find, this capacitor is usually located at the end of the mains lead where it passes through the back panel of the machine but the lead on my machine goes straight int the box where i assume the pcb is. my question is, is there a capacitor in this box if so how can i find a replacement without taking the thing apart and if there isnt one should i just go for a new pcb. please see attached photo thanks denp
Last reply by Moulnisky, -
- 1 follower
- 2 replies
- 944 views
I put my machine on this morning, it was quite loud and making a squeaking noise as if something is rubbing. I tried to force the cycle to complete and now it's stuck. I've turned it off at the mans but it just goes back to the cycle. I've tired changing the cycle again no joy. At one point I got the door open, the clothes were wet (obviously) and the drum could not move when it would do normally. Any ideas please?
Last reply by newboy, -
- 1 follower
- 5 replies
- 901 views
Hotpoint NSWR 742U just over 2 years old. Ran a cycle for some very dirty cotton sheets at 90c recently, completed successfully. But since then the machine refuses to heat the water on any cycle. No error code. During the phase of the cycle where the water would normally be heating, the machine is making a clicking sound ( a bit like a clock). And before anyone says that you can't tell by touching the glass window if the water is heating, believe me you can. And it's stone cold. Any ideas? Thanks.
Last reply by Whitegoodshelp, -
Hi, I have the Electrolux Combination Washer dryer model EWX147410W - Prod no. 91460604200 I repaired this machine 9 months ago where I had to replace the drum pulley (Spider) and fit a new belt. It was an easy diagnosis as the machine was working as I could hear the motor working but the drum was not turning. Bought the parts, fitted them correctly and the machine worked fine again. Now when you select a program, he display panel is illuminated but completely blank and the temp and spin speed indicator lights are not lit. However, after a random period of time (Usually 10 to 15 minutes) the display comes on and the you can select your chosen temperature a…
Last reply by ritchy,

