Scratching noise top right of drum Beko WDIR7543101

[alphabettispaghetti]

Hi there, 

My Beko Washer Dryer WDIR7543101 has started making a scratching noise when I turn the drum round by hand. The sound is coming from the top right hand side of the drum, nearest the control panel. I have checked the filter and inside drum as a matter of course. I've also taken off the seal from the front panel and peeked in the gap and can't see anything obvious- I can't see the outside of the drum though, only round the edges.

 

I've seen some previous threads around checking the motor and belt- but I was wondering if anyone more versed in this than me might be able to suggest the best course of action based on my observations. I'm expecting it's most likely bearings (my other half overloaded it with sheets last week and it started migrating across the kitchen floor 😬) but would be delighted for the environment and my purse if it was something we could repair. 

 

Here is a quick video clip. It sounds more like a brushing/ scratching noise to my ears but the reverberance of the drum and crappy phone microphone accentuates (or perhaps makes clearer?) the clatteriness.

 

Very grateful for any wisdom 🙏 Many thanks! 

[Whitegoodshelp (Andy)]

Hi. It doesn't anything like bearings. It sounds like metal scraping on metal. Something could be caught inside one of the drum baffles. I can't help thinking it doesn't sound too serious, but I can't say for sure. I have something similar with my washing machine drum. When turning the drum by hand, you can hear something moving and falling inside part of the drum. Mine sounds a bit like a shaker in music. It's been doing it for many years and causes no problem.

Yours sounds similar, like several small metal bits falling or moving around inside a confined space?

 

[alphabettispaghetti]

Hi Andy, 

Thanks for reply. I think you're right it's probably not bearings as it's not really a grinding sound, much more of a scratching/ brushing noise and yes, metal on metal but it's obviously not pressing that hard on the drum otherwise it would be louder or harder. I will listen carefully during the next wash to see if it's happening during the cycles too (surely it must?) and we'll see what happens. Thanks for replying, much appreciated! 

[Whitegoodshelp (Andy)]

Nice one. Yes keep and eye on it and let us know how you go. It definitely sounds like something metal but small and light that falls a very short distance and then stops. Something that’s trapped somewhere.