Beko strange noise, not draining

[Richard E]

My Beko machine is making a lot of noise when trying to empty the drum. I've followed troubleshooting so emptied the filter and the propeller spins freely, checked the waste pipe etc. I noticed some sand and seeds came out of the drain pipe when I manually drained it and it smelt pretty bad. The cycle just sticks and drum keeps spinning without draining so I have to stop it manually. Do I need a new pump? Or is there another obstruction I can get to? Thanks! 

[Whitegoodshelp (Andy)]

That sounds like something is stuck inside the pump and catching the impeller. Take out the pump filter and have a good look. 

[Richard E]

Thanks Andy for replying. I've had about 3 looks now in the filter and can't find anything I've felt in the grooves with my fingers and the propeller spins fine.

[Whitegoodshelp (Andy)]

If the noise is coming from the pump bottom right and there’s nothing in the pump it must be the pump itself that’s making the noise. 
 

Is it draining the water ok? The impellers can come loose on the shaft. Especially if something like a coin hits it. With the water drained away I would set the pump running with the filter out, and see what happens when carefully pushing a screwdriver at an angle onto the impeller to slow it down. 
 

They don’t spin round with much force, and can usually be easily stopped. But what you are looking for is does the whole pump stop, or does the impeller stop but the rotor keeps turning. That would indicate the impeller is not fixed securely on the shaft.