Jump to content
John Lewis give 2 year guarantee on white goods appliances

 

Hotpoint WDUD 9640 Power Cuts Out On Startup


Recommended Posts

Hello Folks.

 I've got a WDUD9640, which trips the fusebox, when turned on.

The display will come on as normal.. A click is then heard..
Then the display goes off - along with the power.

This could be a common issue for a machine of this age..
I saw markings inside, dated 2014 - and the literiture is a 2011 copy.

We've had a few ideas thrown around, as to what it could be:

The Heating Element.. Or The Circuit Board..

But something is triggering a failsafe.

I've had a quote from Hotpoint, for something like £240.00 - where they will come out to attempt a repair.
If they can fix it, then that price stands. If they can't fix it, then they would refund something like £50.00 - and the remaining money, would stand as a call-out charge.

This of course, fixes the part(s) at fault, but won't account for anything that could quite possibly go wrong in the near future - due to (again) its age and idle status.

I've been looking at new models (with interesting new features, like built-in wifi), but I thought i'd post here to see if anyone has a solution, or a similar problem.


I'd imagine that stripping for parts, would consume a lot of time and space.

Let me know, what you think..

Many thanks,

Gods.

 

Link to comment
Share on other sites

  • Root Admin
32 minutes ago, Gods said:

I've had a quote from Hotpoint, for something like £240.00 - where they will come out to attempt a repair.
If they can fix it, then that price stands. If they can't fix it, then they would refund something like £50.00 - and the remaining money, would stand as a call-out charge

Those repair prices are unbelievable. I don't know how they have the gall to quote them. You can buy a Hotpoint 7kg 1400rpm washing machine for £254. They don't even have the decency to promise to repair anything that needs repairing. The strong implication is that if it wants a lot of time spending on it, or expensive parts, they will refuse to repair it.

When I first started working for myself the early 1980s I used to charge £10 labour plus parts. I distinctly remember it was exactly half the cost that one of the main manufacturers (Hoover) used to charge. Back then the average washing machine was around about £250 to £350.

So the manufacturers labour charges were roughly 7% of the cost of a £300 new washing machine. Here's where we've arrived in 2023, with the manufacturers quoting nearly 95% of the cost of a new one - and this is even if it turned out to just be a faulty wire that's broken away or it just needs anew heater. Appliance repairs are all but dead in the water.

The problem with an appliance that's fusing the electrics is that you can't really diagnose the fault without a specialist insulation test meter. You can have a poke around and you might be lucky to find a loose wire or a wire that's rubbed away part of the installation and is touching something metal. But other than that, unless you can see some visible signs you will have no clue.

Sometimes you can work around it by doing things like disconnecting the motor, disconnecting the heating element, and if this stops it from tripping it implies that it is the disconnected part that was causing the problem. However, it's not 100% reliable because sometimes if you disconnect something you could also be disconnecting the path of electricity somewhere else.

Have a look at my article here which explains the issues in more detail Washing machine is tripping the electrics

 

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Click here to - Book Repair Now

Buy Your Spare Parts

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Click here to - Buy spare parts now




  • Popular Contributors

    Nobody has received reputation this week.

  • Forum Statistics

    • Total Topics
      3.2k
    • Total Posts
      14.2k
×
×
  • Create New...