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John Lewis give 2 year guarantee on white goods appliances


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Found 12 results

  1. Hi washerhelp, I hope you can help! Our AEG Washer/Dryer is make a very loud banging noise (Sounds to me like you can hear something bouncing around in the mechanics of it) I've looked through the pinned guides in this forum and they state that it could be bearings however it says that you'd be able to replicate the sound by spinning the drum manually with your hand, i've tried and the sound only appears at the fastest spin in the cycle. I've uploaded a quick video of it to Youtube, i'd really appreciate if one of you lovely people could tell me your thoughts on what has gone wrong?
  2. We have an AEG L7WEG851R washer/dryer that was delivered 6th August 2017. In the last week, the machine has become extremely noisy when spinning, and the drum feels very rough when turning by hand. We called AEG and a repairer came out this afternoon. One feel of the drum and he said it's the bearing that will need replacing - a two hour job that they will do under warranty. We're now waiting for them to order the part and book in a day to come and replace it. My concern is, why on earth has the bearing gone on this machine after little over a year? We forked out extra for an
  3. Hi, I have had the engineers out several times on my 3 year old John Lewis (AEG). It is now fixed after replacing the drum and the motor and fixing a loose wire on the heater. However the front seal clip fell off today on the first load after the fix. It is not tight as the spring has been stretched. I have squeezed the spring so it is a bit tighter and probably won’t fall off again, but it’s not really serving any function. Is this a problem or should I just leave it? Also the arrows at the top of the seal don’t line up. The seal is about 1 cm to the right. Are either of these things somethin
  4. Has anyone had the same problem with the AEG Lavomat model 70530 OKO update model, where it always leaks towards the end of each wash? Trying to isolate exactly where the leak is coming from? any suggestions much appreciated
  5. I'm happy to have just found this forum as my AEG-74600 started to emit this rattling sort of sound when pumping the water out. After a while it stopped and a "C2" message showed up in the LED display. Apparently this indicates a fault with the pump: So I did an emergency draining by with the emergency emptying hose followed by unscrewing the drain pump cover. I discovered that the green "propeller" or "fan" if you like was completely loose, and my first thought is that this is the cause of my problems. I assume its job is to "push" the water through that area and out, and being lo
  6. The drain pump stopped working, so I ordered a new one and replaced it. That was the easy part. Now the machine won't start. The Start/Pause-button keeps blinking. I thought the machine maybe could be stuck in the previous programme (before I changed the pump), so I googled for a way to reset it. On this page http://www.whitegoodshelp.co.uk/how-to-cancel-the-error-code-on-an-aeg-washing-machine/ I found a way to do it (even though I have no error code), but it had no effect. Somewhere else I found a tip about pressing all four buttons to the left and turn the programme knob to 95 degrees - I t
  7. My trusty Siemens washing machine has given up the ghost after 9 1/2 years service- it still looks as good as new but won't even turn on and I have washing stuck in the drum. As it will cost over £100 to get it fixed - callout alone is £95- I am looking at getting a new machine. I want a long warranty , it least 5 years but I am 9 years behind the times as far as washing machine technology is concerned so it's all a bit confusing. I have seen Aeg machines that offer a 5 year warranty but my new build house is equipped with Aeg fridge, freezer and dishwasher and to be honest I am no impressed w
  8. Hi, I washed a new pair of swim shorts that had a lace in the waistband and now the lace has got caught in the hole of the drum. I have an aeg lavamat l74800. Is there a way of getting it out without damage to the lace and the machine? Thanks for any help given. Rosie
  9. Hi guys Simple question from a complete novice at these things. My washing machine inlet hose is leaking at the tap. It's not a standard hose, it's It's got a waterstop on the end to make it compatible with the AEG anti flood feature. The washer dryer is an AEG L14850 I had a plumber in and he changed the tap which was very old anyway. The washer inside the valve is fitted with some sort of filter and he didn't think it was standard. Anyway, a few hours later and Now it's leaking again, though not anywhere near as much. So I guess I'm looking for a new inlet hose. When looking on the AE
  10. Hi everyone, I have an AEG LAVAMAT 88730-W update washing machine, PNC: 914 002 098 01. It stopped working last week and I called our local appliance repair man to have a look at the unit. He advised me that he has been unsuccessful in sourcing the spare part required for the blown anti-interference suppressor/filter. I contacted the AEG UK parts department and with the PNC and serial numbers they confirmed that the part has been discontinued. The discontinued part number is 8996453283930 which I can’t find in stock anywhere online. Can anyone please advise if I can purchase an alternative
  11. I ve got an error c9 on my aeg machine. The repairer came, here is what you can try to reset the electronic of the washing machine: press at the same time the two first buttons ( pre washing and soaking) And turn the button one time to the left (delicate spin drying). Wait few seconds, everything should be reset now. Good luck!
  12. Hello I'm finding it very hard to work out what to do since our old bosch WFF2000 (15yrs+) has given up the ghost. The Bosch WAQ24460GB and AEG L75270FL are both around the £400 mark and have 4 and 5 year guarantees respectively - is there much difference between them? I really would like one which is built to last and can be repaired if necessary. Miele and ISE would be the other options based on your recommendations, but with prices starting at around £700 (from what I can find) and the same length guarantee unless you spend a lot more, I just don't know if it's worth paying the extra cons
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