UK Washing Machine Repair Questions
Warning: Some washing machines have a large capacitor/s which can retain a potentially lethal charge for at least a couple of hours afters after the appliance is unplugged from the mains. Do NOT mess with appliances unless you fully understand - and know how to work safely!
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2817 topics in this forum
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Hello Andy I hope you are well. I haven’t been on this forum for a while. If you remember just over two years, I had many problems with several brand new washing machines which made life difficult, to put it mildly. My current washing machine has been good to me for the past two years – up until recently. It’s an 8kg Bosch Series 6 washer. I have been running the same two programs in the same order for the past two years with no problems. The programs I run are a full 60 degrees cotton wash cycle, which runs for two hours and ends with a 1200 final spin, followed by a separate 800 spin cycle, which runs for 13 minutes. I use the machine about 2 to 3 times a we…
Last reply by Whitegoodshelp, -
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Hi, I have a Candy GVS168D3 Washing Machine. Whenever I start a program, water keeps pouring into the dispenser section and doesn't stop until I take out the plug. I have run the diagnostic program by turning the wheel two to the left and holding options, then pressing start. There is no error code and only shows 888. I have tried cleaning the top of the dispensor draws but still nothing. It comes out of the far left side (where the 2 is) if that makes any difference. Since it stops when the plug is out, I suspect that this is an issue with the PCB / computer in the washing machine. Is there anyway to reset this or fix it without getting…
Last reply by marnilai, -
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Good afternoon, I have an Indesit IWME127 integrated washing machine that’s only just over two years old. The drum became very stiff to turn, and makes a loud metallic scraping noise when you try to do so by hand. I have watched various videos on this and it seems that, in order of probability, it could be: (a) a foreign object physically jamming the drum; (b) a drum bearing fault; or even (c) a damaged spider that holds the drum bearing (I had this problem before on a much older example of a similar model). Would I be able to tell which is the case by removing the back? In that case, as it’s a fitted (integrated) type and I haven’t had it out yet, what …
Last reply by Whitegoodshelp, -
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14 months old. Woke up to find completely dead. Checked the obvious FUSES/WALL SOCKET/SPUR/TRIP tested the obvious.. Another device in the plug socket..etc. Opened it up, as I own a multimeter (although no expert). Check for continuity between the plug (with it unplugged) to the PCB boards and even control panel board. They are OK. No visual burn marks or burnt components either, such as resistors or capacitors. Tested the ON/OFF switch on the board.. came back OK. Contacted a guy selling washing machine parts, he advised to turn off the machine, then hold spin and then hold the ON/OFF button and it will give error codes.. Does nothing for me…
Last reply by ABJ, -
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Miele W2662wps washing machine, I get a faulty buzzer on 1 of my setting (call Techincal service) on cotton 40°, all the other settings seem to be working, please can anyone give me any ideas as to what the problem maybe, Thanks Mal.
Last reply by Malcolm Griffin, -
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Hi. I have a hoover washer dryer VHW854. it’s been going well considering it’s age but the dryer packed In recently ive replaced the heating element and the heater motor which snapped off from vibrations. All went well until the next wash. It is heating fine but the vibrations snapped the Dryer motor off the top of where the upper heating element is. I can’t seem to get screws that will keep it fixed? i suspect there’s two issues: 1) how to reduce the vibrations (I’ve tightened the bolts on the concrete). Do internal shock absorbers exist? 2) how to keep the motor attached? sorry I am a novice on this. Any ideas would…
Last reply by Roger341, -
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Hi, Not sure if this is the right place for this question, but any help would be appreciated. Is it OK to put in a heating element of a different size to the old one, if the voltage is the same? I have been told to replace a heating element with a smaller one that was provided. I’m thinking that it would take longer to heat with a smaller element. But then the voltage is the same.
Last reply by Whitegoodshelp, -
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On all Washing cycles my INDESIT washing machine IWSC61252 skip the step of water heating. The energy saver function is off. Any help would be appreciated?
Last reply by Whitegoodshelp, -
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Apologies for too many words but some background is relevant: Two years ago we made a huge mistake of replacing our Bosch washer/dryer with a Miele. For months we have been plagued by foreign matter/bits of debris in the machine after a cycle. We recently had to get a Miele engineer our as the dryer fan had seized. The removed part looked like it was 20 years old and seized solid. It beggars belief that Miele could design a machine that would run with a fan seized and not display an error message, that's what they have done. Miele customer service and website is an embarrassment to them. Today, the machine works OK but we still get some sort of gritty residue after a wa…
Last reply by jayj, -
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Hello everyone, I'm at my witts end with this problem and have come to the conclusion... I need help with this one. The problem I am having is = The drum won't spin. Events leading up to the failure= Spinning absolutely fine, then a loud decreasing whining (like a turbine failing) then no function of the motor. Explanation of what the machine is doing after the event= The machine turns on and I can set the program that I want it to run absolutely fine, it will begin the cycle that I have set, the machine will start pumping in water and the extraction pump will kick in to remove any waste water sitting in the pipe. After this it does nothing, no spin or…
Last reply by Whitegoodshelp, -
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My son has a Beko wm6110 washing machine. The seal around the door split, so he fitted a replacement seal. During this, a part dropped from the on/off switch, which seemed to vanish into the ether... He has bought and fitted another on/off switch, but since fitting this, the fuse in the "socket" (it's hard-wired into it's own box on the wall, with a switch above the work-top) keeps blowing. He suspects the switch may be wired up wrongly, as nothing else has been disturbed. With the mains power off at the circuit breaker on the mains distribution board, he changed the 13A fuse in the "socket" box. When resetting the circuit breaker, and switch on at the w…
Last reply by Keikei, -
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I've read the help files and listened to the spin noises, plus a few spin noise on other topics, doesn't quite sound like mine. The machine is 2 years and 9 months old. Here's a video of the noise. Quite simply - is this the bearing going/gone? https://photos.app.goo.gl/Q7D37LGgmmDvPm6v9 Thanks, Jason.
Last reply by Whitegoodshelp, -
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Hello, I'm Having trouble with my indesit wixxe127, it wouldn't start the cycle then display "door" , pulled the door lock off and it was burned at the connector so I have replaced the lock with a new one and rewired the connections but it still has the same problem, if I bypass the door lock the red padlock lights up and it starts up for about 1 second then stops, is this likely a faulty main pcb?
Last reply by Chappo, -
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I have a Maxx7 Washing Machine that is about 4/5 years old. A few months ago it started stopping during a wash with an F17 error. Pressing the start button the wash continues until the end. Then it started happening a few times a wash, bringing the temperature down to 20 from 40 degrees lower the number of times the F17 appeared but it is still very annoying. So after researching the error codes I checked the water inlets, not blockages, filters not blocked, water pressure seemed just fine. Replaced inlet valve, replaced pressure sensor and even changed the heating element (probably should not have listened to that advice). Anyway, none of it made any diffe…
Last reply by Gokhk, -
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hi - my washing machine has been playing up for a while now. Part way through a standard cycle it will end the cycle (usually about 20 mins in) and drain the machine. If it try a spin cycle it might spin full tilt or might just spin slowly. A rinse cycle might fully complete or get to ten minutes from the end and just keep drum spinning fairly slowly with no water for ever. And if i unplug it and leave it overnight then it will work fine for one load before going back to stopping part way through a cycle. I've checked everything i can think of - no blockages or leakages that i can find, the re-circulation and drain pumps seem fine, plenty of meat on the bushes of the mo…
Last reply by Whitegoodshelp, -
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Hi All i have the Aeg 87695WD PNC 91460570201 Clothes coming out hot and steamy for drying , wash works fine iv had the thing in bits and condenser according to a German service manual I found is part of drum , no way to clean or even across though from videos i don’t think there’s a blockage Condenser solenoid valve seems to be filling a cup just fine and measures 5.3 ohms so I’m at a loss what’s wrong feel like putting a hammer through it at the moment. I've only ran the dryer for 5 or 10mins. Enough for the valve to open twice and draw water through, and enough time to get the drying steaming hot. if someone can watch the videos…
Last reply by Whitegoodshelp, -
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Hi, I have a Samsung EcoBubble model no: WF70F5E2W4WEU Its fine when it's not on a fastish spin, zero sound coming from it, but on a fast or fastest spin, there's a loud knocking sound. On removing the lid, back panel and trying it, it appears to be coming from the front of the machine. The bearings are 100% fine, zero play, zero noise If I push hard down on the top-back of the drum, so the bottom front hits the front of the machine, i THINK that this is the sound I'm hearing. My first thought was to replace the two shocks, I ordered a couple from Whitegoods, they were a little stiffer than the ones I removed, but not a lot, the noise is slight…
Last reply by bigpup, -
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Hi, my washer/dryer beeps 6 times when I turn the socket on, , but there are no lights to start a cycle
Last reply by Whitegoodshelp, -
Hi Andy! I've contacted you twice previously about my machine that won't finish a wash cycle. I've now noticed something else, when put on a wash cycle the water is draining out but the water pump isn't energised/pumping out. I know this as the water pump isn't making the usual noise. Could this be a faulty solenoid valve at all? I will leave you alone eventually Thankyou!
Last reply by Whitegoodshelp, -
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I've been told that the latest Bosch models when they spin are virtually silent. Is this the case and does any know why? (Without getting too technical)
Last reply by ecochris, -
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Hello, my brand new WCG660 washing machine will not allow me to press the OK button on the programming panel. It is saying language ENGLISH UK but won’t accept OK hence I cannot move on. Is there something I am doing wrong? many thanks
Last reply by Whitegoodshelp, -
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hi, we have a Samsung P1253S At the back of the filter Compartment at the bottom is some kind of paddle thing. it sits on the end of a spindle and my guess is that is mashes cruft around so as not to block the drainage. the paddle has come off the spindle and makes a horrendous clanking noise as it occasionally catches. Ive removed and the washes operates fine (On a spin) for now. Some questions if I may..... what are the consequences of this thing missing from the washer? is it repairable? Or replaceable? is it part of a field replacement kit for a larger component maybe? any insight, …
Last reply by RobShep, -
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My brand new Miele w1 washing machine keeps switching on and off? Only 2 weeks old
Last reply by Whitegoodshelp, -
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Hi, My machine is turning on with the led's lighting, allowing me to select and start a program, doors locking and then the counter starts to countdown as normal. But nothing else happens, no water and no motor. I have tried spin modes etc, but they are all the same. I have checked that the solenoids work when powered from an external source, But they are not receiving power from the control unit. There is still meat on the motor bushes and the drum spins freely. This is my first time looking at fixing a washing machine so I don't really know what else I can check, If there are fusees or other safety 'trips' etc? That said, I would have thought that if …
Last reply by AshReid, -
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Hi, can anyone help with a banging noise that I have on a Bosch Avantixx 7, WAE24367GB/34. This is not happening all the time but is most noticable during a wash/rinse when the drum is rotating and slightly unbalanced. The noise sounds like something hitting the drum and is very similar to the noise you would get if the machine was empty apart from a plastic washing liquid ball bouncing around in the rotating drum. It seems like it is banging once on each drum revolution. Turning the drum by hand it feels quite smooth with no unusual sounds. There is virtually no play when lifting the drum or moving side to side. I've had the top and back cover off but cann…
Last reply by Chris Kirkman,
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