UK Washing Machine Repair Questions
This is the only forum open to washing machine repair questions! I don't always have time to answer questions quickly myself but I will try to answer when I can. Hopefully users can help each other..
Before asking a question :
Most faults already have help published here - Troubleshooting common washing machine faults
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2,104 topics in this forum
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Hi. I am looking for some help. My hoover Optima Washing machine keeps stopping mid cycle. Eventually once the digital timer reaches zero it displays an error code 08. Can anyone help. Please!!.Model Number is OPH 714D -80
Last reply by Whitegoodshelp (Andy), -
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Hi All, I've been trying to repair a Hitachi FW133 from the 1980's (Servis 600 series and possibly Electra something or other). The motor bearings need replacing but I can't get one of the bearings off because I can't get the drive pulley off. Any one know how to get the pulley off the main drive motor shaft. Any motor info/details that may have been stuck on the motor have long since gone, so if any one could suggest a manufacturer/supplier that might help. I assume the pulley is either shrunk or threaded onto the rotor shaft as I can not see any evidence of splines or woodruff key fitting. If the pulley is shrunk on, does any one know the sort of temperature requi…
Last reply by Whitegoodshelp (Andy), -
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I just did a normal wash at 95 degrees and when I opened the tray I noticed that the powder was still in there. When I removed the clothes from the machine they were warm, wet and looked cleaner. I assumed that they must have been washed in hot water but for some reason the function that deposits the powder into the water must be broken. After scratching my head for several minutes I noticed that the hot and cold taps under the sink were switched off! How on earth did the water manage to get into the machine and wash my clothes? Weird.
Last reply by Whitegoodshelp (Andy), -
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We have only recently purchased the above machine and since there were only two of us, we decided to go for the most basic and cheapest AEG model. When we did our second wash (on energy saving cycle) and I happened to be watching the washing part, and was very surprised to see how little water it uses (no sign of water except that the clothes looked wet?). Is this common? Or have I got a defective machine? Or could it be I have not turned on the water fully on?? Even when it went to the rinse cycle, again I saw very little water in the drum? Whereas I recalled using the public laundrette washing machine no matter how much clothing I stuff it into the washing machine, one …
Last reply by James Tan, -
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So I have a Zanussi FLE 1416 about 2-3 years old. Changed to Surf Tablets a few weeks ago and everything was alright until 2 weeks ago. Basically, the stains aren't getting removed. I have changed back to the original powder, no change. I ran the machine with some vinegar in it to clear out the pipes, still no better. I ran the machine with a 3/4 load and still not right. I even added some OXI stuff and its no good still. So, new machine required or can someone suggest something else to try. Any help appreciated. Thanks
Last reply by Whitegoodshelp (Andy), -
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Hi everyone - I'm new to this forum, I found it really useful when choosing my new washing machine so am desperately hoping someone can help/advise here. I had a new miele washing machine delivered, first use - rcd tripped, knocking out all the power to all the sockets in the house. Second use - same thing, rcd tripped knocking out all the power to all the sockets in the house. Miele engineer is coming to "test" machine next week. Has anyone had this experience with their miele machine? Janice
Last reply by Whitegoodshelp (Andy), -
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We recently bought a new Miele 3242 to replace our old Hoover (oh what a nightmare that machine was), anyway on to my query: When the Miele is on its spin cycle (maximum 1500 rpm) there is a banging / knocking noise as if the load is out of balance, we have run the machine empty and the noise does not exist. I have checked the levels and the machine stands square and level and it is running on a flat tiled floor. Does anyone have any ideas or suggestions? We will call the Miele engineer out if we are not at fault but I am wondering if we are and not using it properly. Before signing off I want to say that this site has been a wonderful source of information and hel…
Last reply by Whitegoodshelp (Andy), -
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Hi there, I rent a place with a washing machine which is a Hoover HW 120M. The machine has two hoses blue and red which are screwd into a Y connector and then in to a single cold water tap on the wall. We have a combi boiler that heats our water. The problem is that our clothes are not coming out clean, socks still smell a bit, underarms still smell of deodrant and often the load smells like wee (that old water smell). We have tried: Removing clothes as soon as the cycle is complete. Half filling the drum Full filling of the drum Washing at higher temp Using softener Using less detergent (now using 2 or 1 Bio Ariel tablets in the drawer). Using more detergent …
Last reply by Whitegoodshelp (Andy), -
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My 5 year old Whirlpol top loading washer has quit draining. I would like to check the pump filter for blockage but cannot find any info on where it is located. There are no removable doors or kick panels on the front of the machine. Your help will be greatly appreciated. Thank you!
Last reply by aafuss, -
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Bosch WAS32466 Just brought 5 days ago and today cant open the door with garments still inside and staying in untill next week when engineer comes to fix.
Last reply by Whitegoodshelp (Andy), -
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Cold fill machine. We put detergent into a "ball" that goes directly into the drum. The only part of the soap dispenser used is the "softner". Over a few months we get a build up of "black stains in the dispenser and the housing into which it slides. This can be Scrubbed off but its no too easy!! None of our neigbours have the problem!! Any ideas how to cure this ... Thanks in anticipation. Dennis
Last reply by Whitegoodshelp (Andy), -
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Hello everyone, I am wonder if any experiences similar I have Indesit WIA121 UK washing machine, and it has started a bizarre washing problem. When I turn it on and select one of the cycles it start mid cycle. I am not sure why, because if you let it complete this cycle, switch it off and on again, it again starts mid cycle again, this can repeat for several washes before it decides that it will start at the beginning of the cycle. I have tried all the different cycles on offer and it continue to do this, but what is more annoying is its not every time I use the washing machine. Any ideas?
Last reply by Whitegoodshelp (Andy), -
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TOP SITE! My 10 year old Zanussi built-in machine recently started overfilling. A new similar machine looked like setting me back £500. Having read washerhelps faults pages it looked like I was looking at a pressure system problem. Having unplugged, I took off the top of the machine. Using washerhelps description, i located the pressure switch, removed the switch and hose, gently blowing into the switch I could hear it clicking and was pretty sure the actual switch was working. I checked the hose and that appeared to have no holes. I reconnected the lower end of the hose, where it sits just above the pump and again gently blew into the hose, hoping to unblock any gunk…
Last reply by Whitegoodshelp (Andy), -
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My elderly mother has a new washing machine and has used it twice. Although she hasn't used any softener, at the end of the cycle the softener part of the detergent drawer is full of water. Why does that happen?
Last reply by Whitegoodshelp (Andy), -
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I believe that i have a blockage in the pressure chamber in my washing machine. I don't no where the pressure chamber is situated and what it looks like. Could anyone tell me where the pressure chamber is and how easy is it to remove and clean out?
Last reply by Whitegoodshelp (Andy), -
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I recently bought a 2nd-hand Bosch WFF 1201 and the machine washes just fine. However, a nasty sulphurous smell is coming from the drum. I did some research and discovered this is due to a build-up of slime and gunk caused by the machine being used primarily for cool washes. I checked behind the rubber seal, behind the door, and there's a nasty build-up of thick slime. It's not making my clothes smell bad but the idea of washing my clothes in there is pretty unpleasant. Put simply, is there a way to clean the machine? Last night I ran a 90 degree hot-wash with no clothes in the drum and only using non-biological powder and a liberal squeeze of liquid-bleach. This got ri…
Last reply by penny, -
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ive never attempted to do diy washer maintenance before, but have told myself that im going to do it. When I start the machine off, the drum spins very briefly then cts out almost instantly. Ive been told this may be something to do with the brushes. Greatfull for any help.
Last reply by Whitegoodshelp (Andy), -
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I'm new to the forum so let me start by saying 'hi'! Last week I purchased a 2nd-hand Bosch WFF 1201 washing machine. This was quite a relief as for the past six months I've been hand-washing in my bathtub. The machine itself was actually repaired by an engineer and sold-on to me for £50. Upon installation/connection to the pipes under my sink, the engineer informed me that my hot-water pressure is very low. In fact he's right; the water from the hot tap only runs at about 1/3 the pressure of the cold tap. He then blurted-out something like 'don't wash at higher temperatures than 40-60'. I wasn't listening properly at the time and I don't really know what he was trying…
Last reply by Whitegoodshelp (Andy), -
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hi, i have an old (11 years) ce84 candy washing machine which has been fabulous. the other day i heard a popping sound and there were orange flashes in the drum. the water/machine was extremely hot. is it an easy to fix fault or do i need to purchase a new one?
Last reply by Whitegoodshelp (Andy), -
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- 4 replies
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We have recently purhcased a Bosch Exxcel WVT1260 washer dryer and it works fine other than a tendency to "wander" on the spin cycle. We have had it replaced but the repalcement has the same problem. Is this a common problem with such machines - and other makes? And what can I do about it. It is free standing directly on new floorboards (not laminte and no floor covering as yet). Any help or guidance would be appreciated.
Last reply by Whitegoodshelp (Andy), -
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Hi, Just wondering if anyone can advise me on this issue. After a dark wash and the clothes dry there is white stains all through my dark clothes. This I presume is the remains of washing powder not being rinsed ? Can anyone tell me if this is the most likey cause and can I get the machine repaired to fix the lack of final rinse or something to that affect ? Tks
Last reply by Whitegoodshelp (Andy), -
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Hi We've had a Miele Paragon Plus for around seven months and are getting a black mould growth on the bottom of the door seal - what is the best way to remove this please and prevent it coming back? Also, is it best for the machine to have the door closed or open when not in use? - the instructions advise having it closed to prevent objects being inadvertently put in the machine. Many thanks, Chris
Last reply by Whitegoodshelp (Andy), -
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Hi there, I've been having problems with my Zanussi washing machine recently, I assumed there was a mechanical fault of some kind but it appears to be fine, the problem seems to be caused by the fact that the hot water fill is not high enough pressure. The machine runs its cycle fine until it gets to the stage where it wants hot water. It then sits there with the hot fill valve running (making a buzzing noise) until I move it on manually - but then the wash is poor. The valve itself is fine as I tried connecting the cold pipe to it then it works perfectly so there appears to be a problem with the water pressure which I assume I cannot do much about, the machine is fe…
Last reply by Whitegoodshelp (Andy), -
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- 3 replies
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Hello, I recently bought the John Lewis 1202 after reading lots of good feedback about it. It was delivered this Tuesday, and once it was plumbed in I ran the recommended wash with no clothes and half a measure of detergent, not all of which was taken from the drawer. Last night I ran the first wash with clothes, but at the end of the cycle I noticed once again that only about half the powder had been taken from the dispenser drawer, and none of the fabric softener. My previous washing machine (a very unsatisfactory Indesit that we inherited with the flat) was very old and clogged with detergent deposits. It, too, did not clear soap from the drawer or accept fabric soft…
Last reply by Whitegoodshelp (Andy), -
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- 3 replies
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Hi, The bearings on my Hotpoint WMA31 need replacing and I've been quoted £149, so have decided to get a new machine (it's older than 5 yrs). As I live in a flat, I want to get a washer/dryer, and the engineer suggested Zanussi, but not one with the jetsystem (I can’t afford a Miele and the AEG is too deep for my kitchen). However, I can't find any Zanussi w/d's without the jetsystem - are there any available new? Is there a problem with the jetsystem? Also, the engineer recommended a Bosch WAE 24162 washer only. Looks like a good machine and quiet (which is important along with a depth of no more than 60cm), but I really want a w/d. So, any advice on the above would…
Last reply by Whitegoodshelp (Andy),
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