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UK Washing Machine Repair Questions
Warning: Some washing machines have a large capacitor/s which can retain a potentially lethal charge for at least a couple of hours afters after the appliance is unplugged from the mains. Do NOT mess with appliances unless you fully understand - and know how to work safely!
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2817 topics in this forum
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My latest new article over on the main site Whitegoodshelp is all about the drum paddles inside a washing machine's drum that often come loose or break - how to remove and replace a drum paddle It should be noted that not all drum paddles can be replaced. Some of them may even need the entire drum taking out but fortunately many can just be clicked into place. The article contains lots of useful advice and tips on the subject.
Last reply by Whitegoodshelp, -
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My washing machine lock seems to have decided to go haywire. Wheni try to use the machine and press the start button, the door lock light flashed and beeps. The door is then stuck, and I can only open it again by reaching into the top of the machine and pressing the top of the lock to release it. Any idea what is wrong and how I can fix this as I really can't afford to replace the machine!!
Last reply by Whitegoodshelp, -
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Hi all, please would you be able to offer some advice on my Whirlpool washing machine? It has started making a noisy 'clunking' sound during the spin cycle and is gradually getting worse each time it is used. There is also a leak coming from the back of the drum. I'm assuming it's the bearing which needs replacing but I'm no expert having only done a bit of research. The model number & serial number are: WWDC 8420/2 (859204215010). Please see attached photo and video. 20210926_092501_1_1_1_1_1.mp4
Last reply by FatLaz, -
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Hi People👍I have purchased an old Samsung 14kg washer, it had some problems and still has to be honest, I found a problem in the main Inverter board at the back of the machine, I changed some components and solved the problem I had, but it still seems to have a couple of more issues that I believe are in the main board still at the back, one of the problems is it keeps filling with water, I have changed the water level sensor for a new one but it still doing the same unless I pull the supply cables from the fill solenoid. What I really need is a copy of the service manual, or a copy of the page from it that shows how to put it into "Engineers Test" mode and also how to…
Last reply by Grant1, -
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Hi there This started leaking a few days ago. Cleared filter, check seal etc- no dice. I took the back off and ran a cycle and the source (or at least the appearance) of the drips is clear- highlighted on the photo. However I have no idea what this part is! Looks like something is dripping down onto the solid weight below the front of the drum and the drip is coming from that weight. Doesn't appear to be the tray although that is quite hard to see during the cycle. Anyway if anyone has ideas from my photo, let me know. On the quick cycle it only dripped at one point: Fill- Nothing Wash- Nothing Rinse- During what sounded like it filling with water at the …
Last reply by ec362, -
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Hi guys I'm after a little advice. When pushing back in the washing machine my partner pushed on the top where the touch screen is and made it loose and pushed it in a bit. I have attached some pictures. Is this as simple as taking off the top of the washing machine and pushing back in? Thanks a lot
Last reply by Whitegoodshelp, -
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Hi I want to buy new bearings for my Indesit IWC 71450. I am looking on Amazon and the options are 30mm and 35mm. Any idea which it might be? https://www.amazon.co.uk/Genuine-Hotpoint-Indesit-Washing-C00202418/dp/B00KRE6GJS/ref=pd_sbs_3/257-9526858-6108147?pd_rd_w=5t7aS&pf_rd_p=a3a7088f-4aec-4dbd-97cc-9a059581fe7b&pf_rd_r=P57DWXG00JH2J1GDQ74W&pd_rd_r=dfda702a-8d08-4056-80da-6bda5f602814&pd_rd_wg=Y4teq&pd_rd_i=B00KRE6GJS&psc=1 https://www.amazon.co.uk/Washing-Machine-Bearing-Hotpoint-Indesit/dp/B003FTOYFA/ref=pd_sbs_1/257-9526858-6108147?pd_rd_w=npz68&pf_rd_p=a3a7088f-4aec-4dbd-97cc-9a059581fe7b&pf_rd_r=VSQ9SFA7AR9H69DGPHK0&pd_…
Last reply by Whitegoodshelp, -
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Hi Guys, thanks for accepting me to the forum. I had this light blinking on my machine. did the following: 1. checked water supply: OK 2. checked flow rate: OK 3. checked the filter: OK 4. checked the waste pump impeller for free movement: OK 5. checked the drain hose: OK the light still blinks. I took the power plug out again, took off the inlet hose (with the solenoid) from the faucet, and put it back up. I put the power plug back in, now the light went off. This made me suspect that maybe the solenoid is on the edge... Anyhow, I used the opportunity that the machine is out, to clean the water inlet assembly. took it off, cleaned it, a…
Last reply by Assaf, -
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AEG L7WEG851R washer/dryer. This is about the third issue I've posted about for this machine; it hasn't served us well! I have checked advice articles and can't find anything about this specific issue. Background We discovered recently that the water was not actually getting hot, so I got busy with my multimeter and established that the heating element had no continuity. I've fitted a new one today and it's working - the water is hot. However during my testing I also removed what I think must be the humidity sensor, presumably for when it's drying. It goes into the back of the drum and has a probe on the end. Please correct me if this assumption is…
Last reply by Whitegoodshelp, -
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Hello I have a Bosch varioperfect serie 4 washing machine and yesterday a metal bottle top fell down the back of the detergent drawer. It’s affecting the wash/functioning. Does anyone have any tips that might enable me to get it out? many thanks, Adam
Last reply by Whitegoodshelp, -
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Hi. I have a beko WMI 71641 that recently stopped draining. I replaced the pump to fix this. Since then I now have an issue where the water comes in to the machine to start filling the drum but appears to immediately be drained out via the outlet hose. I’ve checked the usual things - water pressure fine, water combining into detergent drawer ok, no pipe kinks, no filter blockages. The machine finally stops after a few mins with a tap with a line though it displayed. I know this implies no water coming in, but as I say I can see plenty of water is coming in…just can’t work out why it goes at ta Ishtar back out! any suggestions gratefully received. cheers …
Last reply by Whitegoodshelp, -
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Hi everyone. This is my first post on washerhelp. I hope someone can help me out. I got a Miele W5801 and everything works fine, but the display / control panel displays upside down. Is there any way i can fix this, or do i need to get a new board with the display ?
Last reply by Whitegoodshelp, -
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Hello, I have a Bosch WFG2420GB washing machine that stopped working during a wash, the' Ready' light started flashing and the door was unlocked. I think it was towards the end of the wash cycle on a 60 deg C cottons+linens setting. It still had all the water in the machine. When selecting and starting the drain function to get the water out of the machine it did not respond so I had to drain the water out of the machine with the drain hose under the front cover.I removed the pump cap and checked the pump for loose debris/fluff etc but did not find much at all. The pump impeller rotates Ok, so the pump cap has been put back on.I removed the drain hose off the back of the…
Last reply by Whitegoodshelp, -
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I have two AEG Lavamt 981 washing machines which are still running. One is in neeed of a drum bearing change but I am struggling to obtain a replacement seal. I have tried Ransome Spares & a couple of other companies without luck. They claim not to have the necessary machine data, plate below. The twin lip seal is for a 35mm dia shaft & fits into a 78mm bore in the spider. There is an outer lip of 87mm diameter which contacts the steel outer drum. The original is Corteco 45-78/86-10.5/15 BAESLSFX7 It seems a shame not to repair this machine for the sake of an oil seal. These machines are so well made, they still work & l…
Last reply by Sparky60, -
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Hi, This is far above the FAQs and I cannot find a definite answer on this site, or elsewhere, so any advice would be useful and much appreciated Unwilling to pay Miele prices for a bearing seal on a W844 machine that is 20 years old and had had a very hard life, I used a compatible seal which appears to be of good quality. As I am currently in Italy, I used ebay as most UK suppliers will not post to Italy. As I was limited on choice, I used a high tack silicone grease (this product: https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwievp7q0b3xAhXQCOwKHXqLCuoQFjABegQIFhAD&url=https%3A%2F…
Last reply by Ric2013, -
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We have a 7 year old Bosch Washer/Dryer machine. We typically use the dryer cycle only on towels. A complete wash/dry cycle can take over 4 hours so we set the timer at night and have soft warm & clean towels in the morning when we wake up. One night it stopped in the middle of a wash/dry cycle. The circuit breaker to the washer (and fridge) had popped. After resetting the breaker, the washer did not respond until the water was drained. The towels were still wet. A subsequent 2 hour intensive dry cycle made no difference. I like to fix things myself but I gave up trying to find helpful info on the internet. I swear that it is getting more difficult to find…
Last reply by DiogenesVS, -
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Hi everyone, I’ve had my new world washing machine for a couple of months and it has started marking my clothes. It will only mark random items so some come out clean but others come out marked with dark brown/black spots. I’ve had the repairs guy come out and he says the washing machine was fine but that it could be a build up of fabric softener. I’ve cleaned my washer on a 90’c wash and it is still marking my clothes. Does anyone have any suggestions of what could be causing this. Would appreciate any advice or tips thanks joeleen
Last reply by Joeleen, -
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Hi all, we have an ISE W288 ECO, it is 8 years old. It has stopped mid cycle and says wash motor fault. I have emptied the water, checked the pump and tried to get it going again to no avail. Local engineer hasn't heard of ISE and says he won't come and look at it. And as ISE has now shut down, I don't know what to do. I really want to repair than scrap.
Last reply by Whitegoodshelp, -
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Hey, So i've had my Miele now for over 2 months and it's adopted a loud clangy spring noise on spin. I've had the engineer out and he blamed my flooring (Lino?) so it wasn't balanced. The machine doesn't actually move but the noise is still there. Has anyone had this issue and managed to resolve it? IMG_3965.MOV
Last reply by Whitegoodshelp, -
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Hi, I've become a home grown expert in the terrible joy of maintaining a Combi machine. Samsung Eco Bubble 8kg model. (WD80J6400AW) I frequently get the 5c error code, so I drain it and I take it apart and clean all the hoses and it normally works again. This time it didn't work so I guessed that the drain pump had finally given up. I referred to many videos as i haven't done this in many years. I cannot find any specific info for my model, or good info on combi's at all. But when I took the unit apart there's 2 pumps (DC31-00181A). I started a spin cycle and I could see that one pump worked. I swapped them over and sure enough neither worked, so that looks…
Last reply by Whitegoodshelp, -
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I just moved into a flat with an Indesit Washer (IWSC61051) Here's a quick summary of my problem: - The machine is very noisy (could be normal) - The timer delay 3 hr option is always activated (no matter what option I cycle to, and almost always I leave the option disabled) - As soon as I press start, one of the four timer delay icons is illuminated - usually the three hour one as shown in the videos I will share below. - The machine NEVER finishes a wash cycle. Eventually it will spin slowly, and keep spinning slowly for hours and hours and hours and never reaching the END state whereby the door can be opened. More detail: I've includ…
Last reply by Whitegoodshelp, -
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Hi, I have a BEKO WMB101433LW which is currently refusing to spin at all. After noticing that the drum is very stiff to turn manually by hand, I removed the belt and found it freewheeled loosely and that the motor pulley was the culprit. After removing the 3 pin connector plug from the motor (see attached pic) the motor goes to a loose freewheeling state, so it is the connecting of the wiring (cannot find any wiring diagrams or service manuals to identify wires) that is changing the torque setting of the motor. I removed and accessed the entire PCB section feeding the wires in that corner (motor, heating element etc) to see if I could see any blown capacitors…
Last reply by Shanksy, -
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I bought a new Samsung eco bubble in 2016 and now it stops mid-wash and I have to start it manually again. It takes sometimes 5 hours to get through the eco wash. This shouldn't happen to a machine that is less than 5 years old? I had a Zanussi a few years ago that went for 15 years. I think these machines that are made today are all designed to fail in a short time. The last machine I had was a Bosch and it lasted 12 years (Bosch limit) Can anyone advise what may be the problem? PCB? It has to be an electronic problem as the water works are working fine.
Last reply by Whitegoodshelp, -
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My seven year old washer dryer seems faulty. Normally clothes are very dry after it’s very long wash and dry cycle. It’s a condensing washer dryer. I noticed clothes were still quite damp, dryer than a spin, but still not fully dry. I just tried a single t shirt in a quick wash and dry cycle and still very damp. Does anyone have any suggestions, other than buying a new one? I want to move soon so would sooner buy a new one when settled in new home so a repair would be great!
Last reply by Skippydoo, -
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hello all i have a Miele w3364 washing machine after it having a clean in the soap tray and a couple of 95dg maintenance washes i had a "check inlet" led light appear and the water inlet motor at the back of the soap tray the red wheel kept going round without stopping, allowing water to enter constantly, it burnt the motor out within a few mins so i have new one which is now going around without stopping. Now though the wps in the aquastop hose seems to be stopping the water reaching the machine, if this is activated can it reset itself. i did notice this paragraph in the manual (If you intend to unscrew the Miele Waterproof system hose…
Last reply by Martinius,
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