New world washing machine marking my clothes

[Joeleen]

Hi everyone, I’ve had my new world washing machine for a couple of months and it has started marking my clothes. It will only mark random items so some come out clean but others come out marked with dark brown/black spots. I’ve had the repairs guy come out and he says the washing machine was fine but that it could be a build up of fabric softener. I’ve cleaned my washer on a 90’c wash and it is still marking my clothes. Does anyone have any suggestions of what could be causing this. 
 

Would appreciate any advice or tips 

thanks

joeleen 

Edited July 12, 2021 by Joeleen
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[Whitegoodshelp (Andy)]

Hello Joeleen. Yes you wouldn't expect it would be possible for the insides of a new washing machine to be so dirty and greasy. This looks to me as if it might be redistributed grease and dirt. In other words grease and dirt that has come out of laundry but not been held in the detergent and flushed away, but instead being redeposited on different laundry.

Try to read the following article carefully and make sure that you are not overloading the drum and that you are using a good quality detergent (preferably powdered not liquid) and using the proper amount as described on the box. The amount required is determined by how dirty laundry is and whether you have hard or soft water. Contrary to popular belief the detergent companies don't tell you to use way too much. In my experience most people tend to put nowhere near enough detergent in and this can have a very detrimental effect over a few years to the washing machine inside. Grease marks on clothes after washing

 

[Joeleen]

Hey Andy, 

thanks for replying to my topic. I’ve read the article and your reply and that makes a lot of sense. I use gel detergent so I will try switching to a powder. I always put the same amount of detergent in the wash but how much laundry goes in is always different, which explains why some washes are fine (as there is enough detergent) but others end up with items getting grease marks on them (probably not enough detergent). I’ll try switching to powder and experimenting with how much I use and see if that makes a difference. 
 

thanks again, really appreciate it 😊