Wash Motor Fault on ISE w288 eco

[Sarah Pratt]

Hi all, we have an ISE W288 ECO, it is 8 years old.

It has stopped mid cycle and says wash motor fault.

I have emptied the water, checked the pump and tried to get it going again to no avail.

Local engineer hasn't heard of ISE and says he won't come and look at it.

And as ISE has now shut down, I don't know what to do. I really want to repair than scrap.

[Whitegoodshelp (Andy)]

Hello Sarah. ISE have ceased trading but there is still help and technical advice available online from the people who created it. They have forums for the public and for the trade. Their washing machines were very normal and not too dissimilar from any average washing machine, although they did do a higher quality one that was based on Swedish brand famous for high quality. There is nothing for a local engineer to be concerned about unless they are concerned about getting spare parts, though as far as I know they should still be available.

The best thing you can do is to go to the ISE forums where you should find a lot of help for the public as well as domestic appliance engineers.