Indesit IWSC61051 faulty?

[AWashingMaccine]

I just moved into a flat with an Indesit Washer (IWSC61051)

Here's a quick summary of my problem:

- The machine is very noisy (could be normal)

- The timer delay 3 hr option is always activated (no matter what option I cycle to, and almost always I leave the option disabled)

- As soon as I press start, one of the four timer delay icons is illuminated - usually the three hour one as shown in the videos I will share below.

- The machine NEVER finishes a wash cycle. Eventually it will spin slowly, and keep spinning slowly for hours and hours and hours and never reaching the END state whereby the door can be opened. 

More detail:

I've included two videos to this post with audio.

Video 1: https://streamable.com/4zdknc

Video 2: https://streamable.com/842d73

Here's a quick log of what is happening in these two videos:

Video 1 (after pressing start), the machine takes 5-10 minutes before it starts doing what is shown in this video. It does what is shown in the video for about 15-25 minutes. You can hear the loud(ish) humming noise and the faint noise of water tricking into the machine. Notice the blinking light below the start/pause button on the 3hr delay setting.

Video 2 the machine then starts doing what is shown/heard in this video for 5-7 minutes. It sounds like more water may be entering the machine than the first video.

We then cycle back to video 1 for another 15-25 minutes.

After that 15-25 minutes, what is shown in video 2 is repeated.

And this goes on and on for hours sometimes without the machine spinning once.

Eventually the machine does seem to spin very slowly, and once it starts, it will keep spinning slowly for hours and hours until I power off the machine and allow the door to be opened.

The clothes will be saturated with water. I can then forcefully chose the rinse/drain option on the machine, and this has been working, then remove the clothes for drying.

I've tried different programming was settings. Different temperatures. Cold only washes. Slower spins. Nothing works.

I presume this is a faulty machine, and there's nothing obvious I might need to do to make this machine work correctly? Since I've never seen this machine working correctly, I have no way to compare what it should be doing or how it should be behaving. But I'm pretty sure what I'm experiencing is completely abnormal and most likely a fault?

 

[Whitegoodshelp (Andy)]

Yes it seems to have something wrong with it for sure. What is that crackling popping sound on video 1?

[AWashingMaccine]

I believe that "cracking and popping" sound is water slowly entering the machine. In the second video, the cracking and popping goes away because its replaced with the noise of water being pumped in more rapidly for a brief period. That's what I think is going on anyway.

[Whitegoodshelp (Andy)]

Sounded a little bit like electrical crackling and popping but if it is water then obviously the water valve is not letting water in properly at all. That loud humming sound, if it is coming from the water valve is an indication that the water valve is activated but the water is dry. Have you checked that there is a plentiful supply of water going through the hose by taking off the fill holes and turning it into a bucket?

And checked the filter on the valve? Regarding the valve filter that it would have to be pretty seriously blocked up to stop the flow of water so don't think you found something if there's a little bit of stuff in there.