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UK Washing Machine Repair Questions
Warning: Some washing machines have a large capacitor/s which can retain a potentially lethal charge for at least a couple of hours afters after the appliance is unplugged from the mains. Do NOT mess with appliances unless you fully understand - and know how to work safely!
Before asking a question : Most faults already have help published here - Troubleshooting common washing machine faults
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2817 topics in this forum
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Excellent advice I've seen so far but can you give me a few direct pointers to try and resolve my problem? The washing machine is about 12 yrs old. On the 3rd wash today the wife noticed the clothes were still sopping wet. The water had pumped out, but the motor had not driven the wash or spin cycles. The belt is fine. What should I look at next? If I take the motor off and check the brushes will it be immediately obvious that they are faulty? Is it likely there is a power supply failure to the motor, should I check the feed to the motor with an AVO? What pins/sockets should I check and what value should it be? If the power supply and the brushes are good can I do any …
Last reply by Whitegoodshelp, -
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Please can you tell me how to read the fault code, the light blinks about eight times, then there is a pause, then it blinks eight times again. This seems to be a too simple, is there a set sequence to read the light, different length pauses maybe. Hopefully this will aid the Indesit guy when he turns up.
Last reply by Whitegoodshelp, -
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My indesit washer will go thru cycles etc but the drum does not turn. I have checked the belt but appears ok. Drum will turn freely so not jammed . . . could it be the motor? - machine is about 7 years old. . . .is it time for a new one?
Last reply by Whitegoodshelp, -
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I have a washing machine which had two coins stuck in the sump, which caused the water to not drain away during spin etc. I fixed this by placing the machine on it's side to get access to the bottom. Removed and assembled the machine and now the dum won't turn. I looked at the motor again and it visually looks OK. Noting else seems to be a problem. I can only think the pressure switche is something to do with this. Can you explain how the pressure switch works and what it does? Thanks
Last reply by Whitegoodshelp, -
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My washer makes an awful grinding noise which seems to occur when it is draining the water. I thought, when I first heard this noise that it was coming from the pump. So I presumed that it may have been caused by something that had got inside the pump. Yet I've had the pump off and the filter compartment and as yet have find no foreign object.
Last reply by Whitegoodshelp, -
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My wife complained of an intermittent fault on our washing machine, whereby the clothes were wet on removal from the machine. Mrs G. explained that it only happens if the washing machine is left to run overnight . So now Im suspecting the inlet valves. I dried the whole area around the detergent drawer and within a few minutes detected a drip !! So it cant be anything else other than the valves, right? Also Ive often wondered why the hot water pipe never gets warm during a fill. Does this machine take in cold water only and heat it? Or does it only use the hot supply for high temperature washes? Sorry for the long post. Great web site and very useful !!
Last reply by Curious, -
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Washing works fine on this machine, but after an 80 minute drying cycle the clothes come out steaming but still wet. This is with only a small load in the drum. The heating element is working, and I can hear the air pump moving as well. I've already cleaned out the plastic condensing chamber and grill in the back of the drum, so I assumed it was a water solenoid problem with the condensing water flow (similar to another thread in this forum). The flow is only for about 30 seconds, then it stops for about 1 minute. Then the cycle repeats. Surely it should it perhaps flow constantly to allow for better condensation? Thanks.
Last reply by Whitegoodshelp, -
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Hi, the door of my washing machine wont release after the cycle has completed. It spins fast and seems OK in every other respect. I think something blew either in the washer or the microwave as it blew the fuse for that circuit. The light on the door catch stays on - turning the power off of setting it to another point on the dial has no effect. Any suggestions as it's full of clothes and heavy to move and I need to get them out.
Last reply by Whitegoodshelp, -
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My washing machine doesn't drain after cycle so I went to look at the filter. Behind the trim on lower part of face of machine, I found what I presume is access to the filter. But, but it only turns through 120 degrees (with loss of some water) but I could not remove it. I have lost the user manual (to my shame) and can't find it online. Does this washerl have a filter which can be accessed by and cleaned by an owner? If so how do I open the filter? Many thanks for any help offered.
Last reply by Curious, -
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My dryer is not heating. I called out an repair specialist and he told me that all it was, was an overheat trip switch. Could you please tell me where to find the trip switch under the top of the washing machine, as all it took was a couple of moments for him to do (that quick that I never seen the trip). As it has since happend again and I don't want to pay an expensive callout fee.
Last reply by Whitegoodshelp, -
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Even on a minimum temperature wash, the glass door becomes so hot that you can't touch it. At one point when doing a 30 degree wash, there was steam coming out of the powder drawer which caused the drawer front to buckle slightly with the heat. Is this the thermostat, and if so, is it easy to replace?
Last reply by Whitegoodshelp, -
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My indesit washing machine will sometimes not finish spinning. It is always on the final spin this happens, the program dial just starts clicking round. If it is left for a while you can restart it but you may get one load done then it will do it on the second one again. There is a fair bit of water left in the pump chamber located at the front of the machine is this normal? the suspension dampers have oil leaking from them could this cause this? If any parts recommended could you give a price of parts. Cheers.
Last reply by Curious, -
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Over the last few months the washing machine has been taking over 3 hours to complete full wash cycles even on the short wash. -i.e upto 3 times as long as normal. I think the water filters are OK and I don't think the pump is blocked either. Any ideas on possible solutions please?
Last reply by Curious, -
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I have a Zanussi FL1012 washing machine, it currrently will not spin most of the time. I suspect the sensor which detects water level, but it is not 100% clear to me. Washing machine washes and rinses fine. Water pumps out O.K. Washing machine refuses to spin So: (1) Washing machine would not spin. I suspected partial pump failure - it would pump out most of the water but not get the last little bit out. I drained the machine and removed the pump which had hairgrips in it, plus one pipe had a 1p piece acting as a kind of 'butterfly valve'. Put it all back together and checked the spin - working, so spun the wet clothes. Job done. (2) Soon after, the washing ma…
Last reply by Whitegoodshelp, -
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Help my washing machine stopped working. If I keep turning it on and off sometimes it starts for 1 second then stops.
Last reply by Whitegoodshelp, -
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I have a four year old washing machine. My problem is that if the machine is left idle for over 12 hours, it is frequently filling with foul water. I suspect that there may be a blockage somewhere related to lint & dog hair, so my question is; Where is the blockage likely to be, and can I access it? Are there any other likely causes for the "back-filling"?
Last reply by Curious, -
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I am glad to find this site! My situation is: I have just moved into a new apartment and the washer has a bad odor that smells like rotten something? My brother says this can happen because the washer is old and residue from mold and soap builds up in the tub that holds the tub you put clothes in. Also, if you look on the top of the tub and move it around and look down the sides, it is gross and VERY grimey. I have washed bleach loads and left the lid open to air out the smell but it still reeks. My questions are... What is causing the problem? How can it be solved? Is this washer healthy to be using?
Last reply by Whitegoodshelp, -
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We own an indesit wdg1095 washer dryer that does not get warm on dry mode but the drum turns. I've checked for loose wires so can only assume its the heater or there's no power to it. Im an electrician but not familliar with the insides of washers so any help locating the heater etc would be greatfully received
Last reply by Curious, -
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I was trying to replace the drum bearings in my Indesit washing machine. I managed to take the drum pulley off. I then tried to take the bearing out but I could not. So I tried to take the spider (triangle shaped) out but again it just simply would not come out. It comes a quarter of the way out but it would not come any more. Is there any specific way to take it out? My washing machine is an Indesit WG1034TG model. Please advise. Thanks.
Last reply by Whitegoodshelp, -
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There are several topics in this forum dealing with various Hotpoint and Creda washing machine motor faults but there are also pages on Washerhelp's main site - How to diagnose faulty Hotpoint or Creda carbon brushes How to fit Hotpoint or Creda carbon brushes problems after fitting Hotpoint carbon brushes buy Hotpoint FTP carbon brushes buy old black or white Hotpoint / Creda carbon brushes buy any brand of carbon brushes
Last reply by Whitegoodshelp, -
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Before I get the tools out maybe you can give me some pointers. Washing machine started stopping mid cycle and while trying to get it finished it tripped the electrics RCD. Now it will fill and drain, timer clicks and turns, but the drum will not turn. If I put on spin it will drain until empty but does not turn the drum. It did spin initially, after the RCD tripped but is not playing now. There is resistance in the drum when turned by hand. I would appreciate some advice Cheers.
Last reply by Curious, -
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The RCD has tripped a couple of times. By a process of elimination (or finger pointing) the washing machine is the culprit. The kitchen accessories circuit is now relegated to a separate RCBO to save the annoyance when trying things out and it trips! As soon as the washing machine would want to start running the motor the RCD trips. By disconnecting the power plug to the motor all is fine, i.e. it starts up and after a few seconds reports E30 (i.e. there's a motor fault!). I've checked the brushes and these look fine (machine about 4.5 yrs old). Contacts on the armature all look OK - none raised, and spins freely. It wouldn't appear to be a direct short to earth, as the…
Last reply by Whitegoodshelp, -
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A couple of years ago we bought a Hotpopint WMA10 with no extended cover. For the last few months it has shaken fairly noisely whenever on a high spin and we've ignored it hoping it would go away. However, this weekend it stopped spinning at all. After removing the top I found the belt had fallen off the top larger wheel attached to the drum. On further investigation I found the belt was worn on the second V in from (ie the belt is shaped like VVVVV and the second was almost entirely worn away. After buying a new belt today and eventually put it on I found the belt had crept towards the drum on the top wheel. On even closer inspection I noticed that the edge of the wheel…
Last reply by Whitegoodshelp, -
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I have made the mistake of trying to wash a bathmat in the machine. The mat partly disintegrated, losing a lot of fibres in the process, which must be blocking the works because the machine now cannot spin the water out. There doesn't seem to be a filter anywhere that I can clear out. I'd like to try to unblock the washing machine myself, rather than having to call out an engineer. Is this a possibility for a beginner? I'd be very grateful for your advice.
Last reply by Whitegoodshelp, -
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I have a Hotpoint aquarius 1100 (wm63) which is fairly heavily used (2-3 washes per day). A few days ago it seemed to be stuck at the beginnning of the rinse cycle and so I turned the dial on a notch. It then gave a loud "bang" and shifted itself a couple of inches to its right (it couldn't go any further as there was a dishwasher blocking its path!) It then carried on and finished the cycle. I thought (probably foolishly) that something had got caught in the drum and then had pinged free, so used it again. It again got stuck at the beginning of the rinse cycle - although this time it was on a gentle spin program - and although it spun, it did not remove water from the …
Last reply by Curious,
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