Jump to content
John Lewis give 2 year guarantee on white goods appliances

 

Motor Doesn't Work


Curious

Recommended Posts

  • Members

Excellent advice I've seen so far but can you give me a few direct pointers to try and resolve my problem?

The washing machine is about 12 yrs old. On the 3rd wash today the wife noticed the clothes were still sopping wet. The water had pumped out, but the motor had not driven the wash or spin cycles. The belt is fine. What should I look at next? If I take the motor off and check the brushes will it be immediately obvious that they are faulty?

Is it likely there is a power supply failure to the motor, should I check the feed to the motor with an AVO? What pins/sockets should I check and what value should it be? If the power supply and the brushes are good can I do any other checks on the motor or is it just a straight replacement. Many thanks in advance.

Link to comment
Share on other sites

  • Root Admin

If carbon brushes are the cause of your fault, you should find at least one of them charred and sooty. If they are both nice and shiny (even if they are worn down low) they must be making good contact and are probably not the cause of this fault although they would clearly need replacing as soon as practicable.

You don't fault find washing machines with an Avo meter, it's dangerous, you need a continuity test meter. Usually the motors have pairs of tags on them so you can test for continuity accross them. If all tags are in a line they are often still in pairs. However, they are often not in pairs because the filed coild often has 3 connections, this means there are an odd number of tags so you need to either know which ones are the armature, tacho coil and field coil, or work it out.

Hopefully it is just the brushes though as at 12 years old they should be pretty worn.

Here's some carbon brush diagnostic help, although written for Hotpoint motors, the principles should help no matter which make you have if they have carbon brushes fitted - Carbon brushes diagnostic advice

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

  • Members

Thanks for the rapid response. I took the back off and unbolted the motor to get access to the brushes. I removed the brushes and both were very worn. There was lots of carbon dust around the ends and this appeared to be causing the brushes to stick. I exercised them a little and the springs then pushed them out. I reassembled the motor and it runs OK now but the brushes will need replacing imminently.

Thanks for your advice, hopefully it will save me some money and an ear bending from the wife.

Cheers. PS if I cannot get them locally would you be able to get hold of some?

Link to comment
Share on other sites

  • Root Admin

Now you've established the carbon brushes were worn by getting the motor running, replace the brushes before using the washing machine. Worn carbon brushes may run for a while, but cause excessive sparking which can short out and damage either the armature in the motor or the control PCB.Here are some places you can order carbon brushes and other washing machine spare parts online -

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Book Repair Now

Buy Your Spare Parts

Ransom Spares is a family company with over 1 million white goods appliance spare parts for sale. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Buy your appliance spare part




  • Popular Contributors

    1. 1
      Sleekmeek
      Sleekmeek
      1
    2. 2
      Whitegoodshelp (Andy)
      Whitegoodshelp (Andy)
      1
  • Forum Statistics

    • Total Topics
      3.1k
    • Total Posts
      13.1k
×
×
  • Create New...