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A couple of years ago we bought a Hotpopint WMA10 with no extended cover. For the last few months it has shaken fairly noisely whenever on a high spin and we've ignored it hoping it would go away. However, this weekend it stopped spinning at all. After removing the top I found the belt had fallen off the top larger wheel attached to the drum. On further investigation I found the belt was worn on the second V in from (ie the belt is shaped like VVVVV and the second was almost entirely worn away.

After buying a new belt today and eventually put it on I found the belt had crept towards the drum on the top wheel. On even closer inspection I noticed that the edge of the wheel, closest to the drum, was raised but appeared to be rough as though it had been worn away. No matter where I place the belt on the bottom spindle, the same thing happens with the belt moving towards the edge.

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When you spin the drum by hand from the front is it noisy? Can you detect excessive up and down play when you lift the drum at the front? One of the main causes of a drive belt coming off a washing machine is the front drum bearing collapsing after the bearings go. If this happens the drum drops and the drum pulley (where the belt runs) will run unevenly causing the belt to run to the edge and come off.

The WMA washing machine range are notorious for drum bearing failure. If you find it is this, then search the forum for WMA +"drum bearings" - Copy and paste this exact phrase including the speach marks, you should find all you need to know there.

( related advice - washing machine drive belt keeps coming off )

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Thanks Andy.

That appears to be the problem as the drum moves up and down when I move it from the front. I'll now get onto Hotpoint and try to negotiate a good price for the labour charges.

Many thanks.

________

Added days later -

The washer's drum has now been replaced by Hotpoint and because of the washer's age (I gave a purchase date of (01/02/02) I was only charged £49 instead of £90.

The engineer knew what the fault was very quickly but denied it was a very common problem with my model!

Many thanks for the advice Andy.

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This has been a design fault on these washing machines. Hotpoint have redesigned the bearing seal. They usually won't admit liablility. There's been thousands of cases of premature drum bearing failure on Hotpoint WMA (and similar) models.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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