Door won’t open!!!

[Kelsey]

Please help! The wash has finished, the water is pretty much gone, but the door won’t open! The handle is on the outside and is a bit loose so defo think it’s the handle/mechanism inside. My housemate is away at the moment and want to try and fix it! 

I tried waiting to open once everything has been off for a while, putting another cycle on and repeating this, pushing it and then trying to open, and slotting a card between the door and machine. 

Really don’t want to make it worse! Seen on YouTube someone putting string all the way through between the door and machine, would that be worth a try with this handle? I defo don’t trust myself opening the top of machine and putting hand in like I’ve also seen.

Thank you for any suggestions!!

kelsey x

Edited August 3, 2019 by Kelsey
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[Whitegoodshelp (Andy)]

Hello. They are all different. The string thing probably just works for the specific type of door it’s demonstrated on. It wouldn’t work for most washing machines. I have an article looking at this fault but it’s just general advice Washing machine door will not open

[Kelsey]

2 hours ago, Whitegoodshelp (Andy) said:

Hello. They are all different. The string thing probably just works for the specific type of door it’s demonstrated on. It wouldn’t work for most washing machines. I have an article looking at this fault but it’s just general advice Washing machine door will not open

Thank you! Actually I think I already read that one and so tried doing a spin to make sure there was no water left but it didn’t work, so re-reading that article defo think it’s the door lock/door catch so will need to find someone to take a look. 

All the best,

Kelsey x