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Hotpoint Wd440 - Throws Water From Dispenser Drawer


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Hi -

We have a Hotpoint WD440 which expels water from its dispenser drawer, usually during the rinse stages. It starts trying to spin (or 'balance') when it's still full of water, forcing it back up to the drawer. On other occasions it just stops, with water in the drum, and won't continue until switched off and back on. This seems to happen when it wants to empty. It doesn't always occur, and the pump does get the water out. (Not quickly enough, perhaps ?) These symptoms don't always accompany each other - it varies.

The pipework and drain it empties into aren't blocked, and its hose looks OK. There are no flashing or extinguished lights when it stalls.

Should I be pulling the box out to inspect the filter and pump?

TIA.

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  • Root Admin

Water coming out of the soap dispenser drawer on spin usually indicates a problem with emptying the water fast enough. If it can't empty the water at all it's unlikely to spin at all, but if it empties most of the water it will go into a spin but then it can't get rid of the water fast enough so it pours out of the soap drawer. Check the pump filter for blockages.

Some older Hotpoint washing machines have only a hidden filter in the sump hose, which often got clogged up with bed linen fluff. Trouble shooting advice for washing machines not emptying water including where the pump filter is can be found here. The trouble shooting is about not emptying any water but is the same as for not emptying it fast enough due to partial (as opposed to full) blockages - troubleshooting washing machine pumps

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Thanks for your advice. I thought I'd give it a shot. Lo and behold - my toil was rewarded with some 'clothy' gunk and a pound coin! I didn't venture too far in, so this little bundle was found right under the ping-pong ball thingy in the sump hose. It's just completed a rinse & spin and a full wash - without stopping.

And only the clothes are wet...

Cheers.

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