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Hoover DXP 412AIW3/1-80 drum not rotating


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Hello everyone,

Yesterday night after finishing the 1st round of clothing, I fill the machine again as always, and after pressing the start button I soon realize the timer was stuck at the initial minute forever.

I found out the issue was that the drum didn't rotate automaticly as supposed.

No warning beep sounds or error codes. The drum simply doesn't rotate.

Although, it's possible to rotate it manually by hand.

What could this be? Broken belt? It worked just minutes before.

See attached video.

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  • Root Admin

Hi. What does it do if you put it on a spin only cycle? Does the drum still not turn?

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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Hello,

No, the drum didn't rotate automaticly on any mode, but it rotated just as always manually by hand.

18 hours ago, Whitegoodshelp (Andy) said:

Hi. What does it do if you put it on a spin only cycle? Does the drum still not turn?

I called in a friend and in just 30 minutes he told me it was bad contact in the engine brushes.

Problem solved 😃

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  • Root Admin

Thanks for the update. Yes that's exactly what I was going to get you to check if you confirmed the drum didn't turn on spin either.

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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  • Root Admin

Just for reference, here's my help article to read when washing machine drum is not turning

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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