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Clicking sound from Beko washing machine when drum rotates


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Hi,

My washing machine is making a weird clicking sound whenever the drum rotates, either by hand or during wash cycle. I read other similar topics here before posting and manually checked the drum from inside for any wire or something else being stuck - could not find anything.

Below is a short video of the sound, hope this helps.

Can anyone please let me know what might the problem be and is it anything I can fix myself?

Also I regularly use the machine with this sound(as I have to do my washing), is this causing any long term damage to the machine?

Thank you

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  • Root Admin

Hello. That sounds like the motor. To troubleshoot a noise when the drum turns you need to take off the drive belt and make sure it's not catching on the drum pulley at the back. Then spin the drum by hand again. If the noise is still there it's related to the drum, drum bearings or something stuck in the drum. If the noise has gone then it has to be the motor or in some rare cases even the drive belt. 

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Thanks for the reply Andy, I'll need to take it apart I guess on the weekend. 

But, as you suggested that its most likely the motor, then what kind of repair and cost am I looking it? Would it be worth repairing or should I get another used machine from my local gumtree or something?

Thanks

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  • Root Admin

It sounds like it could be a problem with the armature (raised or loose segment on commutator) New motor would be required if so.

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  • Root Admin

More details on the armature and the clicking noise can be found here btw Fitted brushes now motor sparking or noisy

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  • 11 months later...
On 10/09/2019 at 00:14, Faraz said:

Thanks for the reply Andy, I'll need to take it apart I guess on the weekend. 

But, as you suggested that its most likely the motor, then what kind of repair and cost am I looking it? Would it be worth repairing or should I get another used machine from my local gumtree or something?

Thanks

Just came across the same problem with my beko so was it something you managed to get fixed yourself or am I better getting a new machine 

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4 hours ago, Tracy7371 said:

Just came across the same problem with my beko so was it something you managed to get fixed yourself or am I better getting a new machine 

The repair seemed too much of a hassle, so decided to use it until it dies and then just buy another one. 

So, I'm still using it in its current state and is working so far (still with the same noise).

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  • 4 months later...

hi @Whitegoodshelp (Andy), so an update on this.

Since my first post, I decided to keep using it until it dies and you were right about the raised segment on the commutator, as I removed the motor some time back to have a look and the commutator had a raised segment. 

But now, I'm getting a different sound now. Along with the old clicking, there is this new grinding sound. I've attached a short video of it.

I thought it would be the carbon brushes completely worn out due to the raised commutator, and thats what must be making this new sound, but when I checked the carbon brushes, there was more than half left, so lots of life in those.

I removed the belt, and the drum turns silently, so its not the drum. 

Can you please tell me what could be this new sound? and if it can be fixed?

I'm moving flat in a couple months and would rather buy a new machine there, rather than now and move it later after a couple months - would avoid the hassle. What precautions can I take that it at least gives me another two months?

 

Thank you

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  • Root Admin

Hello. The noise sounds like either carbon brushes or the raised segment. To be perfectly honest if an amateur has a raised segment this means it is loose and I would not keep using it. The motor could burn out at any time. Take the brushes out and see if they are damaged. A raised segment will usually damage carbon brushes too. With the brushes out place your finger on the commutator and slowly turn it round. If one segment is definitely raised each revolution then the motor is shocked and it needs replacing. Back in the day we used to just replace the armature which was extremely easy these days it's very unlikely that you could buy an armature as manufacturers usually only make a complete motor available.

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1 hour ago, Whitegoodshelp (Andy) said:

Hello. The noise sounds like either carbon brushes or the raised segment. To be perfectly honest if an amateur has a raised segment this means it is loose and I would not keep using it. The motor could burn out at any time. Take the brushes out and see if they are damaged. A raised segment will usually damage carbon brushes too. With the brushes out place your finger on the commutator and slowly turn it round. If one segment is definitely raised each revolution then the motor is shocked and it needs replacing. Back in the day we used to just replace the armature which was extremely easy these days it's very unlikely that you could buy an armature as manufacturers usually only make a complete motor available.

Thanks for the reply, Andy. :)

I did take the motor out to inspect the brushes and they appeared in good condition, they did not show any sign of uneven wear, just normal usage and there was quite a bit of life left in them.

I also pressed my finger against the armature and turned the motor but could not find any significantly raised section, one section may be very slightly raised, but nothing major. For example, to clean the black carbon dust from armature, I pressed a paper towel against it and rotated the motor manually, the raised segment did not catch or tear the paper towel or provide any resistance (if that helps in visualizing the raised segment)

 

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  • 10 months later...

My Beko washing machine has started making this clicking noise? I have checked for wire and foreign objects but nothing. It sounds like there is something between the inner drum and outer but all seems clear. attached a few vids of the noise. Thanks for any advice in advance. Also should the drum have this much movement when it starts a spin cycle?

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  • Root Admin

Yes it sounds like something metallic is stuck between the inner and outer drums. Take the belt off to confirm as both the drum and motor are turning simultaneously. 
 

It may only be retrievable by taking it apart which is not good, but this article might help -

how to remove something stuck between drums

 

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  • 9 months later...

Hi.  My Beko washing machine has just started making very much the same clicking noise made by Faraz's machine in the initial post (video) in this thread.  I have considered if there is some metal object catching on the perforations in the drum, but when I rotate the drum by hand I notice that there are a regular 25 clicks per rotation - many less than I would expect if a piece of wire were catching on the perforations, I should have thought.  The clicks are sounding when the drum is turning by motor or by hand.
Does this suggest a cause?  Is it safe to continue to use? 
Thanks for any advice or suggestions.
Beko WX742430S

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  • Root Admin
2 minutes ago, Isaac said:

My Beko washing machine has just started making very much the same clicking noise made by Faraz's machine in the initial post (video) in this thread

Hi. Have you carried out the checks and advice given to the original post? First thing has to be to take off the belt, to see if the noise is caused by the drum or motor. 

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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Sorry about the delay getting back to you, Andy.
I have discovered that the click comes from the motor and attach a video of it.
Does this sound like a raised segment to you?  If that is the issue, suggesting the motor will need replacing, is there any harm in continuing to use the machine until it simply stops functioning?

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  • Root Admin

Yes it does. To be sure, you'd take the motor off and take the brush out. If you keep using it the chances are the motor will burn out. 

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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