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Whitegoodshelp (Andy)

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    Writing, and producing music - www.snowdune.co.uk

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  1. Whitegoodshelp (Andy)

    Beko WMB81241LB Drum not turning

    That's good to hear. Thanks for the update, it's very helpful.
  2. Whitegoodshelp (Andy)

    Beko WMB81241LB Drum not turning

    When you say that it fills up with water, then pumps a little bit out over and over again, does it keep topping up with water? Or does it just keep pumping the water out in small bursts until all of the water has gone out?
  3. Whitegoodshelp (Andy)

    hoover ecologic 1250 overflow

    It depends if it's overfilling, or if the water is being thrown out of the back because the drum is banging about like crazy. Does it fill up for a long time, much longer than normal and the level of the water just rises and rises until it pours out of the back. Or does the washing machine jump into a crazy spin during the wash cycle and throw the water out? They are both very different types of fault.
  4. Whitegoodshelp (Andy)

    Zanussi Aquacycle 1000 F1045W

    I would experiment by putting the cap back in place and then trying to just loosen it and pull the 2nd part out.. It looks as if the main cap isn't intended to be totally unscrewed because there is nothing on the 2nd part (that is wedged into the pump) to be able to lift it out. Ideally try to find instructions in the instruction book. If you don't have the instruction book you might be to download one here appliance instruction books and user manuals
  5. Whitegoodshelp (Andy)

    Candy CDB 754DN

    Hello there. It's not usually a good sign when all of the lights do that. It's not something that is supposed to happen. Modern washing machines are supposed to indicate specific error codes by displaying the actual code on models that have a display capable of displaying letters and numbers. On models that don't have a display they should indicate by flashing specific option buttons. Unfortunately I don't have Candy error codes at the moment. It might be possible that the 3 lit option lights are indicating a code.
  6. Whitegoodshelp (Andy)

    Miele W2444 - Removing the drain filter

    Sorry I did not get a notification about this reply. If a new fault has been introduced after disturbing the washing machine the chances are that the checking that light means that no water is getting into the washing machine. This is probably due to a kinked hose, or something overlooked like the tap was turned off but not turn back on. However, if the tap was turned off and back on them with some taps it could be that it didn't come back on. If you still need to you can troubleshoot the checking that light with my article here -Not filling with water
  7. Many thanks for the update and the photos.
  8. Whitegoodshelp (Andy)

    Thinking of buying a 2018 LG washer.

    Hello Craig. Sorry I missed this. I think it's very important to only buy appliances that have good after sales service. So I would avoid any brand that is known to be difficult to repair. I would not expect an LG washing machine to be significantly more reliable than most others. If you want significantly more reliable you would need to be looking at a brand like Miele. Although ironically, you might find similar issues regarding after sales if they are not based where you are. You certainly could not expect that an LG washing machine would not need any repairs for 7 or 8 years, although with any washing machine that's always a possibility if you are lucky and especially if it isn't heavily used.
  9. Whitegoodshelp (Andy)

    Beko WMB81241LB Drum not turning

    Hello there. It sounds like it is overfilling. That's usually a fault on the pressure system. If the washing machine detects that it is overfilling these days it will commonly abort the wash cycle and start to pump the water away. However I would normally expect it to pump it in one continuous goal rather than a bit at a time. Obviously a strange fault on the PCB could cause bizarre behaviour but faults are rarely visible on PCBs. Is the black surrounding the components actual burning? Or is it just like dust/soot? Can it be brushed away with a clean paintbrush? Several components inside PCBs get very hot and attract a lot of black dust which many people think is a sign of burning.
  10. Whitegoodshelp (Andy)

    Bosch WFL1662 - knocking noise

    Hello Stuart. The shock absorbers should be quite straightforward to replace. The washing machine will be laid down on its front to do it. I would disconnect the washing machine from the mains and the plumbing, take off the back panel and lid, and then carefully lay it down. Just have a good look at how they are fixed on. They should just be bolted at the base. Make sure the noise isn't coming from a cracked chassis where they fix. Or a loose welded spot on the chassis. The critical thing is to observe how they are fixed to the tub. See if you can get in there with a spanner. You can buy washing machine spares from 4Washerhelp with next day delivery option. Regarding the door seal. It could just be that it is worn and gone floppy at the back and is now catching on the drum. It might be possible to gently and carefully trim a little part of the seal that is catching with a sharp blade. If it's really bad it might need replacing. Make sure the drum isn't badly out of shape or loose on the shaft.
  11. Whitegoodshelp (Andy)

    Bosch WFL1662 - knocking noise

    Hello Stuart. In order to find out where the noise is coming from you need to completely pull the washing machine out and remove the back panel. It should be very obvious once you have full access to the entire machine. At the moment all you can tell is that something either at the back or at the bottom of the machine out of sight is causing the noise. Ideally you should disconnect the washing machine from the mains. Then you can freely shake and pull without fear of electrocution. Be careful as some of the parts can be very sharp inside. So either wear something like garden gloves, or just handle everything very carefully. You should be able to tell if something is loose. It could be anything, like the motor not fixed properly to the drum, a bolt coming loose, one of the tub weights being loose. There could be a problem around the suspension or the chassis. The washing machine does sound generally quite noisy on top of the specific noise. That could be the motor that's getting noisy. Regarding the squeaking noise, that could be the lip of the drum catching on the back of the door seal. Check all around the door seal at the back where it is close to the drum and see if you can identify any point where the drum lip is catching the seal. If it isn't caused by the drum lip catching on the door seal then the most likely alternative explanation is that the drum bearing seal is making that noise. There's nothing much you can do about that apart from a complete strip down and replace all the seals and bearings. It may not even be possible to replace seals and bearings independently. Many washing machines now come only as a complete outer drum with the bearings and seals already fitted. If they are available though it is still a very big job and potentially risky in an old washing machine.
  12. Whitegoodshelp (Andy)

    Hotpoint Aqualtis AQ113D697

    Yes heating element is one of the possible causes for being stuck on 1 minute. Getting stuck on 1 minute is a failure of the software design in that there is a fault, but the software isn’t detecting it. However, don’t just buy and replace the element. You have to establish whether it’s faulty or not by testing it with a test meter. Being stuck on 1 minute is an anomaly that shouldn’t happen and can have various causes.
  13. Whitegoodshelp (Andy)

    AEG L 75480 WD error code E10

    Hello Rob. A washer dryer should still fill with water on the drying cycle. There is usually a separate valve, which is attached to a plastic condenser chamber at the back of the dryer. The water flow from this valve is restricted so that it only trickles in water. The steam generated by drying the laundry is blown into this condenser chamber where it hits the small jet of cold water. This then converts the steam back into water and it is pumped out. So I would have a look to see if any water is trickling into the back of the condenser when it is on a tumble dryer cycle. As it completes the normal wash and rinse cycle okay it's unlikely there is a problem with the water supply. There could be an electrical problem, or the solenoid in question could be faulty. Another area to consider is that sometimes the water that goes into this condenser chamber is prevented from running into the drum by a blockage of lint or limescale at the bottom of the plastic condenser chamber. I have an article that describes how everything works here Laundry comes out of washer dryer hot & steamy it may or may not be relevant. The faults I describe would normally cause the hot and steamy symptom. But if an error code steps in and aborts the cycle first it could account for it not displaying those symptoms.
  14. Whitegoodshelp (Andy)

    Leak left bottom part Hotpoint HE8L493

    Hello there. It's certainly something you need to keep an eye on in case it gets worse. It sounds from your description like it could be underneath the soap dispenser drawer. But leaks can run a fair way on from their source. They can also drip down and run around various parts to end up dripping in a separate place to where they started. I wouldn't expect much condensation unless it is kept in a cold environment. The only thing I can advise for now is if you want to try and find where the source of the leak is you will need to pull the washing machine out and inspect it. I have help article on how to find leaks on a washing machine here - 5 essential repair tips when faced with a washing machine leaking
  15. Whitegoodshelp (Andy)

    MIELE W4446 drum warped?

    It would be interesting to see what it was but it’s a lot of money isn’t it? In theory the washer could last another 10 years but it’s a gamble.