cliff182182 Posted January 13, 2018 Report Share Posted January 13, 2018 Hello all i have checked the troubleshooting page and not got anywhere. we have chemically tasting water from the kitchen tap. After contacting our water supplier we have isolated the issue to the washing machine. I've been told its the non return valve failing. Speaking to many people I'm not sure what this is. would it be classed as the inlet valve and if so would this cause water from the machine ending up in the drinking water from the tap. P.S once isolated from the water supply the water from the kitchen tap tastes fine. Also the water from the bathroom taps tastes fine also weather washer is connected or not. Thank you for any help on this one. its a hotpoint wmfg741g Link to comment Share on other sites More sharing options...
Root Admin Whitegoodshelp (Andy) Posted January 14, 2018 Root Admin Report Share Posted January 14, 2018 I've not heard of any nonreturn valves failing, but then again that is an issue related to plumbing rather than the washing machine so I'm not 100% sure. So if it is the nonreturn valve that is failing, or potentially that there is no nonreturn valve fitted in your tap - a new water tap supplying the washing machine sounds like the answer to your problem. As far as I know most washing machine taps don't have a nonreturn valve fitted inside them. Make enquiries with a plumber about water valves for the washing machine with a nonreturn valve inside. Need a repair or spare parts? Book a Repair | Buy appliance spares (Cheapest prices guaranteed) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Link to comment Share on other sites More sharing options...
cliff182182 Posted January 15, 2018 Author Report Share Posted January 15, 2018 So there is no non return valve on a washing machine? Its been working fine the last few years I'm gonna clean out the inlet valve as I'm guessing it's a bit clogged up could this cause an issue like this. Thank you for your help people like you are a God send. Link to comment Share on other sites More sharing options...
Root Admin Whitegoodshelp (Andy) Posted January 15, 2018 Root Admin Report Share Posted January 15, 2018 Hi. The non return valve needs to be on the water tap to stop water from the fill hose that is trapped and under pressure because the washing machine isn't taking in water from getting back into the copper cold water pipework on the plumbing. Need a repair or spare parts? Book a Repair | Buy appliance spares (Cheapest prices guaranteed) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Link to comment Share on other sites More sharing options...
Root Admin Whitegoodshelp (Andy) Posted January 15, 2018 Root Admin Report Share Posted January 15, 2018 Try a Google search for non return tap and you will see more info and pics Need a repair or spare parts? Book a Repair | Buy appliance spares (Cheapest prices guaranteed) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Link to comment Share on other sites More sharing options...
cliff182182 Posted January 15, 2018 Author Report Share Posted January 15, 2018 OK I can find plenty of taps with check valve but I need a tee version but they don't have check valves. Any other ideas Link to comment Share on other sites More sharing options...
Root Admin Whitegoodshelp (Andy) Posted January 16, 2018 Root Admin Report Share Posted January 16, 2018 It would have to be Google, Screwfix or a plumbers merchant Need a repair or spare parts? Book a Repair | Buy appliance spares (Cheapest prices guaranteed) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Link to comment Share on other sites More sharing options...
andyr12345 Posted January 21, 2018 Report Share Posted January 21, 2018 just a thought , have you removed the rubber washing machine water inlet hose and tried to clean out the inlet filter (a small round plastic mesh filter) maybe there is dirt/rust/limescale on the filters and its siphoning somehow back up to the drinking water tap? - i have known some machine manufacturers use metal filers and they have rusted - if you come across one of them see if you can change it to a plastic filter Whitegoodshelp (Andy) 1 Link to comment Share on other sites More sharing options...
Root Admin Whitegoodshelp (Andy) Posted January 22, 2018 Root Admin Report Share Posted January 22, 2018 Hello Andy. Yes it may well be worth checking that. If it is related to this then of course it won't stop water backing backup into the water supply, it would just mean it less detectable if it isn't being contaminated. A permanent solution would still need to be getting a tap fitted that has anti-siphoning valve. andyr12345 1 Need a repair or spare parts? Book a Repair | Buy appliance spares (Cheapest prices guaranteed) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Link to comment Share on other sites More sharing options...
cliff182182 Posted January 24, 2018 Author Report Share Posted January 24, 2018 I have removed the hose and the inlet valve. I've cleaned the inlet valve up. I haven't looked at the hose but I shall do. The machine is also leaking now but unrelated as the rubber around the door has split slightly. I did manage to fix it awhile ago with layers of glue. Which has lasted about a year. But has now stared to drip through. Link to comment Share on other sites More sharing options...
andyr12345 Posted January 25, 2018 Report Share Posted January 25, 2018 yes i have done that before as well on washing machines where the door rubber gasket has had a couple of minor splits and fixed it with superglue and its lasted for ages Link to comment Share on other sites More sharing options...
Root Admin Whitegoodshelp (Andy) Posted January 25, 2018 Root Admin Report Share Posted January 25, 2018 That's remarkable. I would never have expected superglue to hold under the stresses and strains of a bouncing drum and door seal. I used to use a bicycle tyre repair kit. With great success. I used to peel off the door seal and fix it to the back so it wouldn't be exposed to all the water. I'd roughen up the area with the supplied sandpaper and fit a large patch to it. Worked very well. Of course I always replaced the door seal as a first choice but sometimes the customer couldn't afford a new seal or it was decided a temporary repair would be OK. andyr12345 1 Need a repair or spare parts? Book a Repair | Buy appliance spares (Cheapest prices guaranteed) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Link to comment Share on other sites More sharing options...
andyr12345 Posted January 25, 2018 Report Share Posted January 25, 2018 I found out the best was proper Loctite superglue - there are cheaper versions of superglue in the pound shops and they were rubbish think they must water them down or something very runny and not as strong as Loctite. Thats good idea, never thought of a bicycle puncture repair kit to do it. Whitegoodshelp (Andy) 1 Link to comment Share on other sites More sharing options...
cliff182182 Posted January 30, 2018 Author Report Share Posted January 30, 2018 Hello all thank you so much for everyone's help. Hope it helps other people too. The issue is now resolved. I've changed washing machines. My wife's nan went to a home so we had her machine. Water tastes fine now??? And no leaks...... At the moment lol andyr12345 1 Link to comment Share on other sites More sharing options...
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