Jump to content
John Lewis give 2 year guarantee on white goods appliances


Water Coming Back Up Into Soap Dispenser

Recommended Posts

I have an elderly Hotpoint Aquarius WMA33 washing machine. It works fine during "wash" cycles and water pumps out okay but on "rinse and spin" water gushes out of the soap powder dispenser. It happens after the rinsing phase; just as the spin phase begins. When I tried it with the soap dispenser removed, I could see the water was coming back up from the drum - and there's quite a lot of it. At the same time there is a small amount of water coming out of the rear drain-pipe, so the pump appears to be working. Any ideas?

Link to comment
Share on other sites

Thanks. I did check the drain filter and the pump and they looked okay to my untutored eye but I'll check again if that's the most likely cause. By the way, I've tried running the machine several times again and found that it doesn't seem to happen every time - or, at least, not as much water comes back every time. Sometimes there's a real flood; other times a lesser amount and, once, nothing! I guess this might depend on how much water is left in the drum each time but I also noticed there seems to be slightly different lengths of the pause between events. I wonder if it might be a problem with the control panel (software or whatever it's called) mis-timing the sequence?

Link to comment
Share on other sites

Im not sure how it could be the control board because the drum shouldn't spin when it has water in it. Can you do a wash and watch it? let me know how much water is in the drum before it starts each spin cycle?

The only other thing I can think of is a faulty pressure switch. This is a roughly 2 inch circular device attached high up in the machine somewhere with a rubber/plastic hose attached to it. The other end of the plastic hose goes to the lower part of the drum. You could pull the hose off the pressure switch and try blowing through it and reconnecting it.

Link to comment
Share on other sites

  • Root Admin

As Edd says the most likely cause from your description is that it isn't emptying out the water fast enough. A partial blockage is most likely. Those older Hotpoint's had a filter inside the drain hose which got easily blocked (stupid design) but if that's not the cause there can be smaller blockages trickier to find such as small buttons in the drain hose but things shouldn't get past the filter really. It's possible for the pump impellor to be broken or loose and not spinning properly but that's less common. Basically you need to check all the hoses leading to and from the pump and the pump chambers and impeller because water should be pumping out of the machine much faster than you describe. This article and several others linked to at the bottom cover this topic in good detail - washing machine not emptying water fast enough

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

  • 2 weeks later...

Thank you both. I did as you suggested; checked all the hoses including the pressure switch . . . and something worked! I didn't find any noticeable blockage but the problem appears to be solved. I'm not sure which hose it was or why it's worked but the positive result is enough for me. Maybe, someday, I'll take it all apart again and try to figure it out . . . or maybe not. Thanks again, John.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Click here to - Book Repair Now

Buy Your Spare Parts

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Click here to - Buy spare parts now

  • Popular Contributors

    Nobody has received reputation this week.

  • Forum Statistics

    • Total Topics
    • Total Posts
  • Create New...