Beko Wm5120 - No Water Intake

[pepper]

Our Beko WM5120 has been fine until the last day or so. Now, when we put it on to wash it don't appear to take any water into the drawer.

I've checked the pipes and all appears to be fine, just that the machine won't take any in what so ever.

Tried emptying the excess water from the filter at bottom of the machine, cancelled the programme and started a new one. The pump starts to kick in but again no water is taken in and so the pump just carries on until I turn it off or cancel the programme again.

Any help will be much appreciated

[Whitegoodshelp (Andy)]

This is covered in my washing machine troubleshooting guide - Washing machine won't fill with water (or no water goes into washing machine)

[pepper]

Thankyou for your reply

cheked the water supply and that is ok

started the machine agan and on water intake just the sound of the pump working.

How can i test for other faults

Any help will be much appreciated

[AdrianWelke]

Can you select a spin cycle and post what happens?

Ade

[pepper]

We managed to get it to do a wash today but not without problems.

Had to set the programme, press start and then it made the pump start up but no water intake. Turned off using the on/off button on front of the machine, then turned it back on again and the water intake began straight away and the wash completed.although we did have to switch it off after it finished before the door got released.

Something to do with signal not getting sent to the inlet valve maybe? If anybody knows how to test/fix please let me know

thank you in advance for any help

[Whitegoodshelp (Andy)]

Could be a dodgy connection or faulty water valve. Even low insulation on certain parts can cause some strange errors. Ultimately if for what ever reason no water is going into the washing machine on a wash cycle then it should time out after several minutes and produce an error code either by displaying one or flashing certain lights. If it isn't then you are so limited as a DIYer with no insulation test meter you really need to get an engineer to look at it.