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  1. The Problem Washing Machine: Hoover PE235 1300 Special Edition Problem: washing machine not emptying water Analysis: Filter had some rug threads but problem remained after filter was cleared. After 70% of the water has been manually emptied, the washing machine will spin and empty. This indicates the pump is working. Diagnosis: There is a blockage somewhere but it is not obvious where. Next Steps: Looked online and found this really helpful website The Solution A BIG THANK YOU to Andy at WasherHelp for his instructions on diagnosing the problem on a washing machine that won't drain water I would normally have given up having checked the filter accessible behind the front kickplate. However, his article gave me the knowledge and confidence to remove the back plate and quickly identify there was a blockage in the sump pipe. Access was difficult with the washing machine upright so I followed the advice to tilt the machine onto its front and not onto its side to get better access to the pump. I carefully placed the machine on its front. I then removed the holding clip and detached the hose. I then pulled out of the pipe the remnants of a moulting rug my wife has inadvisedly washed. The wet blob of tangled threads the size of a table tennis ball, more than enough to block the pipe. I attqched the hose fixed the spring clip with some difficulty. I righted the machine, screwed on the backplate, and put on a new washing load. And then, of course, I accusingly presented the ball of damp rug remnants to my wife. She now owes me one. Thanks again Andy for the great advice on this site.
  2. Hello. We moved into our house about 18 months ago we got a Bosch Classix for £50 this worked ok apart having to having to have a knack for shutting the door in order for it to start due to the catch mechanism being loose. It would occasionally not drain and freeze mid cycle with the washing in it. Eventually we'd be able to get it started again but it kept happening and got worse. Eventually due to the door problem also being problematic we got rid of it and got one for free that was nearly new from Gumtree. This one was a problem from the beginning and wouldn't drain and the cycle would also freeze. As it was a similar problem I thought it might be something to do with the drainage. I checked all of the visible pipes and then got a two metre drain snake and shoved that down there. I also got the neighbour to check the drains as we can't access ours as the previous owner built decking over the access point and I haven't been able to sort that out yet! This seemed to be fine. Thinking it might be due to the washing machine as it was free we then got a two year old Beko one from our in-laws. This worked fine to begin with but soon began having the same problem and would stop mid cycle full of water, it would then sometimes work again. It also had a slightly hot electric smell on the spin cycle and last night the power tripped while it was spinning and there was that smell again, needless to say we are not currently using it, but it is turning on. As far as I can tell we've either had a really bad run of luck or there is some problem with the drainage. Would a drainage problem not in the washing machine potentially cause the symptoms described. I'm going to take up some of the decking tomorrow to look at the drain. Sorry for the essay but thought it was good to get some detail in there! Thanks in advance for any suggestions. Ben
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