Door Seal Damaged

[clashcityrocker]

Our 6 year old ish Capel WMI1012 has recently destroyed the door seal (we were finding balls of rubber in the wash, and eventually strips of rubber).

Initially couldn't find from where, but when the strips turned up, it was obvious it came from the door seal. I ordered a new door seal, and set to stripping it down and replacing it yesterday. However I noticed that the inner drum isn't quite running true to the outer drum, and am concerned that if this isn't normal, I could just destroy the door seal again.

Can someone take a quick look-see at the following short video, see if this is abnormal or not.

[link removed (broken)]

I have since taken the back off, and the spider and bearing APPEARS to be OK, I can't feel any play in the drum itself, but I'm a novice when it comes to washing machine repairs.

Thanks muchly.

[Whitegoodshelp (Andy)]

Hi clashcityrocker: No that looks a bit knackered I'm afraid. The new door seal will probably just get damaged again. The drum is running very much out of true and probably catching on the door seal. The drums are never totally round but the lip of the drum shouldn't be that elliptical. If you can lift the drum up and down at the front the drum bearing at the front may be severely worn or collapsed but it doesn't sound like that when you spin it. It's possible a coin or something could have got in there and the lip of the drum hit it.

[clashcityrocker]

Thanks, I can't feel any movement in the drum when trying to move the inner drum up and down, so I figure the bearings are OK. They also don't seem overly noisy, Unfortunately (for me), it's a integrated washer, which seems to come with a additional premium when it comes to replacement. :-(

I have already stumped up £50 for a door seal, so I think I will attempt to straighten the drum inner rim up a bit (using gentle lever on the offcenter point), if I can get it running a bit more circular, I will re-fit the door seal and see how it goes. if it lasts then bonus, if not, I have only lost the price of the door seal.

Thanks for the help.

[Whitegoodshelp (Andy)]

Check the sump hose and pump filter for coins. Also tip the washer back and forth to see if you can hear anything sliding about inside, which could continue to cause damage if not removed.

If you haven't opened the door seal and you ordered it online you should be able to return it under the distance selling regulations. You may have to pay for postage returning it but could mitigate the loss somewhat.

[clashcityrocker]

GRRRR, spend hours this evening trying to get this damn seal on the outer drum Is there a knack? Much bad language here....

[Whitegoodshelp (Andy)]

If the front comes off it's a lot easier. Don't use washing up liquid or it will slide around and possibly pop off when you tighten the clamp band.