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John Lewis give 2 year guarantee on white goods appliances


Bosch Wff2001Gb/01

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After 13 years good service, with one new motor 2 years ago, the machine now stops after rinse cycle.

My washing machine WFF2001 has a faulty relay in the Power Module according to the Bosch callout man [ limits spin speed to 800 rpm instead of 1000 rpm and also skips some rinse cycles].

It seems the relay is not available as a separate spare.

The complete module 263909 costs £220 from BOSCH!

Any idea where I can get a good used Power Module 263909?

Or a more realistically priced new item?

Or a new relay?

Or some other idea?

The washing machine is worth keeping going a bit longer, as it has hot and cold fill taps which are preferable.

And it seems greener to repair rather than scrap it.

It seems BOSCH price their spares in a way which almost forces one to buy a new machine rather than repair.

I cannot believe that they are unable to provide just a replacement relay for a few pounds, rather than the whole module for £220!

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You've become victim to the crazy world of appliances sold cheap but often unrepairable. However, at 13 years old most people would think that's good enough service. White goods engineers have never repaired pcbs other than maybe solder the odd dry joint. The manufacturers have always just wanted engineers to replace faulty boards. This should be changing because they are now extremely expensive but whether it will or not I don't know.

You could try a specialist white goods circuit board repairer such as QER.

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"You could try a specialist white goods circuit board repairer such as QER."

Thanks - that was news to me, as I had no idea that QER existed.

From their web site it looks to provide a good service.


Repairing white goods seems a better use of resources than premature scrapping of potentially serviceable machines, even if they are 13 years old.

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