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Hoover Performa Eco 1000 Bb Stopping In Program - Heater Faulty?


Curious

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My Hoover Performa Eco 1000 BB recently began to stop shortly into a program and refuse to go any further. This did not happen when I turned the thermostat down to '0', so I assume that the heater is broken (?).

If it is the heater, is this a repair that a DIY/electrically-competent 'amatuer' could tackle? If not, what sort of money would I be looking at to have it repaired? (i.e. is it worth me thinking about getting a new washing machine instead of the repair?)

Any thoughts/advice welcome, thanks.

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If the washing machine goes through the entire wash, rinse and spin with the thermostat turned off, then it certainly sounds like a problem to do with heating the water. On this washing machine there is a static heat position not long after the washing machine has started, where the drum stops revolving until a certain temperature is reached. If the water doesn't heat up, the washer will stick on this point for ever.

We can't assume it is definitely the heater, but it's the first thing to check. Check for dodgy connections. If you don't have a continuity test meter you won't be able to test the heater, so if you can't see anything obvious, it's a case of deciding whether or not to gamble on replacing the heater.

Replacing a heating element in usually worth doing (except on really old washing machines) and isn't a particularly difficult DIY job although you can get complications. The heating element on this washing machine is just under £20 ( Search for heating elements ). If you were to pay to have it fitted it could cost anything from £50 to £100 in total depending on the area you are in and who you called.

You could be covered by Hoover's 5-year parts guarantee but they would charge about £90 labour with the part being supplied free. Details on pros and cons of the parts guarantee are here I have a 5 year parts guarantee - should I use it?

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Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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The connections all looked fine, but there is nothing across the heater connections - I assume from other posts that I should get a reading of 20-40 Ohms (or at least some indication of a closed circuit.) Can I now assume the element is dead or is it worth me testing to see if there is a voltage across the element when a programme is running? Otherwise I'll order the part and replace it.

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  • Root Admin

If you aren't getting a reading accross the heating element terminals then yes, that's the culprit. Heaters usually show about 40 Ohms. Like you said, you should get some reading. If it's completely open circuit it must be faulty.

Can you confirm the exact model number so I can double check I gave you the right price before? The model number should be behind the door or on the control panel but it should be something like AB100.

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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The heating element for AB100 is 1850W (part number 91211045) £19.50

You can order Hoover heating elements using one of the links on this page Washing machine spares

Need a repair or spare parts? 

Book a Repair | Buy Spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

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Andy - received the heater (VERY quick, thanks ), put it in (straightforward job): problem solved . Saved me a LOT of cash, thanks again for all the advice and help.

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