Jump to content
John Lewis give 2 year guarantee on white goods appliances


Hotpoint Stuck Full Of Water

Recommended Posts

My Hotpoint FEW 12 stopped working a couple of days ago. The wash cycle finished and the "Program End" light came on, but it was still full of water. I removed the drain pipe from the stand pipe and syphoned the water out the machine, so no blockages. I removed the pump and found a hair band wrapped round the impeller, so ordered a new pump. I just fitted the new pump but still have the same problem. I checked the wired from the control board to the pump and there are no breaks. I also checked the voltage to the pump and it's reading 230v on the live AND the neutral side, that can't be right can it? Any ideas before I buy a new machine!?

Link to comment
Share on other sites

  • Root Admin

The pump needs a live and neutral to run. If power is running to the pump and then through it to the neutral side but there is no path to neutral either because of a connection problem on the neutral side or by chance the pump is switch on the neutral side then it wont run. You need a continuity test meter to check the neutral path. Engineers don't test with the machine powered up.

Help article here - washer stuck full of water

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Click here to - Book Repair Now

Buy Your Spare Parts

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Click here to - Buy spare parts now

  • Popular Contributors

    Nobody has received reputation this week.

  • Forum Statistics

    • Total Topics
    • Total Posts
  • Create New...