Jump to content
John Lewis give 2 year guarantee on white goods appliances


Hotpoint Bouncing Around

Recommended Posts

Hi, the drum has started to bounce around a fair amount, and the front/rear springs on the top of the drum are still very tight. I've noticed that the drum is bouncing on the left side when you are facing the machine, and the suspension seems quite weak on that side. I'm not sure if they can be repaired? if they are hydraulic or spring.

Replacements for the lower half of the units are only £15 each, so I assume replacing them is best.

My questions are....

Do I only need to replace the lower half of each unit? they are the housings and not the rods.

I can undo the nut on the bottom of the machine, but have no hope getting to the nuts on the top rods, where they

connect to the drum. The only access would be to remove the total drum. What do I do? Do I undo the lower nuts, turn the machine back onto its base and then try to lift the drum high enough to pull the suspension bolt free from the base of the machine? then turn the machine back on its side and try to pull the lower suspension unit off the rod?

The thing is like a chinese puzzle.

I love the machine and want to keep it running. In the last year I've fitted new drum bearings, new pressure switch, new door switch, new motor and new door seal. Runs like a dream and washes great apart from the rocking.

Many thanks

Link to comment
Share on other sites

  • Root Admin

The suspension can be stronger on one side because the washer always spins in the same direction and the suspension on one side gets the most stress. If this is so then the suspension legs will be referred to as left and right side. If they aren't then presumably they are the same.

If a washing machine is bouncing around on spin the suspension is a possible suspect but not necessarily the problem. Bad loads (How do I avoid out of balanced loads in my washing machine?, faulty out of balance system, the motor running too fast or even intermittent surging of the motor are other possibilities. It's a while since I replaced suspension and there are lots of different types even amongst the same brand. If the upper rod is ok I used to leave it. You should be able to get access to the tub brackets with the front panel off if it comes off.

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Click here to - Book Repair Now

Buy Your Spare Parts

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Click here to - Buy spare parts now

  • Popular Contributors

    Nobody has received reputation this week.

  • Forum Statistics

    • Total Topics
    • Total Posts
  • Create New...