OTR 0 Report post Posted July 15, 2007 Cold fill machine. We put detergent into a "ball" that goes directly into the drum. The only part of the soap dispenser used is the "softner". Over a few months we get a build up of "black stains in the dispenser and the housing into which it slides. This can be Scrubbed off but its no too easy!! None of our neigbours have the problem!! Any ideas how to cure this ... Thanks in anticipation. Dennis Quote Share this post Link to post Share on other sites
Whitegoodshelp (Andy) 197 Report post Posted July 15, 2007 Hello Dennis. It sounds like black mould, which can be a common problem with washing machines. Here's a couple of articles on the subject which may help - Black jelly-like substance in soap dispenser and on soap drawer Causes of grease, slime and black mould inside washing machines cause of washing machine smells Quote Need an engineer, or to buy appliance spare parts? Please use my affiliate links to support this forum. Book appliance engineer | Buy your Spares (4Washerhelp) Warning: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith. Share this post Link to post Share on other sites