Dan J Posted January 31, 2025 Posted January 31, 2025 Hi. First time poster (though frequent previous reader/enjoyer) and I hope I am in the right forum for what follows. It's probably one for you @Whitegoodshelp (Andy) with your extensive background but happy to hear from anyone with an evidence-based opinion. tl/dr; which brand(s) is/are currently a worthwhile purchase in the £400-£600 range? So... our 2008 Miele (Distinction 600 - was a Comet-own variant but similar to W555) is getting to the point I don't want to keep stripping it down and repairing it and spending money on it. There's too many things queued up waiting to expire any moment so I will be getting a new machine imminently. I am someone who likes to investigate things, cares about having something "well built" and I keep in mind future repairability of which I do all my own. I was delighted with the Miele when we got it - at the time the cheapest Miele available. In comparison with everything else at the time it was literally a bit of a 'tank' (of the Panzer variety) and has lasted a family of four very well and been relatively easy to maintain (occasional strips down for blocked breather pipes, water control repairs, new motor brushes etc). Fast forward to 2025. It is very clear to me - having looked at current Mieles in a local showroom - they are simply trading on past glories and reputation. I don't think they build any domestic machines in Germany now - and while I suppose manufacturer location isn't my biggest concern - Miele are still charging their prices for stuff that looks tinny and frankly (and without taking one apart) they look no better than mid-price machines from the likes of Bosch and AEG/John Lewis. I imagine anyone who buys a new Miele today and spends a grand on it won't be repeating that 'choice' and I don't intend to stick with the brand because of the quality drop myself. So... and while I have the luxury/luck that (as far as a washing machine goes) I have an 'open wallet' I am a little unsure of which direction to jump. Everything now seems to be made in Turkey, Poland or Italy with some machines coming over from China - there seems to be little between them on the face of it and none look particularly great anymore. Frankly I want something that is going to do a decent job of washing clothes, not - hopefully, I know there's never a 'guarantee' - give up after 3 years, and I have some chance of sourcing parts to repair the basics when needed. I did give serious thought to Ebac machines but - and while I like the idea of supporting a UK-based business - I have read way too many tales of woe of machines replaced multiple times and they simply won't spin anything due to oversensitivity on balancing. No use to me. So I am weighing up a Bosch Series 4 vs a John Lewis (which I am fully aware is a rebadged AEG) vs going cheaper and getting a Beko. I am unfamiliar with Bosch, haven't been entirely thrilled with the quality of our 2016 AEG Tumble Dryer (though that seemed on a par with everything else at the time) and while my mum has a long-serving Beko, I am suspicious they have pushed further down the 'reduce costs' route. You've written several articles on the state of the market yourself Andy and everything seems to be about cheap, short-lasting and throwaway products now and it feels like we're all now choosing the 'least bad' option. Thoughts / input please? I am happy with that simply being 'buy a Bosch' but I'd like some justification as to why. Or failing that has anyone got a New Old Stock Miele kicking about in their garage/shop/warehouse?
Root Admin Whitegoodshelp Posted January 31, 2025 Root Admin Posted January 31, 2025 4 hours ago, Dan J said: Fast forward to 2025. It is very clear to me - having looked at current Mieles in a local showroom - they are simply trading on past glories and reputation. I don't think they build any domestic machines in Germany now - and while I suppose manufacturer location isn't my biggest concern - Miele are still charging their prices for stuff that looks tinny and frankly (and without taking one apart) they look no better than mid-price machines from the likes of Bosch and AEG/John Lewis. Hi Dan. Yes, Miele washing machines are definitely lower quality than they used to be. I have stripped one down relatively recently and in my opinion the majority of parts inside appeared no better than the quality of midprice rivals. However, there were definitely some parts that were superior to any other common brand. In particular the drum bearings and the inner drum and spider. 4 hours ago, Dan J said: Everything now seems to be made in Turkey, Poland or Italy with some machines coming over from China - there seems to be little between them on the face of it and none look particularly great anymore. It's a common conception. It could be true. But I've always believed that manufacturers move production to take advantage of substantially lower labour costs. Surely if they just wanted to reduce the quality they could do that themselves at their own factories? There is always a chance that manufacturers move manufacturing to these cheaper countries to reduce both labour costs and material costs. But it's also possible that China, Poland and others are perfectly capable of producing products to a high quality standard if that's what the manufacturers require. So the only thing I can say is that because a product is made in China, it is only likely to be cheaply made if the manufacturer wants it to be cheaply made. 4 hours ago, Dan J said: I did give serious thought to Ebac machines but - and while I like the idea of supporting a UK-based business - I have read way too many tales of woe of machines replaced multiple times and they simply won't spin anything due to oversensitivity on balancing Yes I too am a big fan of Ebac ethos. Unfortunately they seem to rely on people being patriotic wanting to buy British but I believe that only a certain and quite old now generation is attracted to that. The vast majority of people really don't care one jot if something is made in Britain are not. Not any more. Although arguably they should do, but price wins out. If the problems you have read about half from some years back it may well be that it is no longer an issue but I cannot say one way or the other how reliable they are. They do appear to be the most repairable washing machine you could buy though. And I would imagine that the spare parts for them in the future are likely to be more reasonable than that of others. 4 hours ago, Dan J said: So I am weighing up a Bosch Series 4 vs a John Lewis (which I am fully aware is a rebadged AEG) vs going cheaper and getting a Beko. I am unfamiliar with Bosch, haven't been entirely thrilled with the quality of our 2016 AEG Tumble Dryer (though that seemed on a par with everything else at the time) and while my mum has a long-serving Beko, I am suspicious they have pushed further down the 'reduce costs' route Bosch, in the 70s and 80s used to be built like tanks. They were rivals to Miele. But for some decades now they have downgraded to budget appliances. They always seem to get very good reviews from Which? but they are definitely a budget washing machine. The company that makes them uses a different brand for its high quality washing machines, which I believe is Neff. AEG are also just slightly above Bosch. Probably midprice range. They too have a higher quality brand which I believe is Siemens. Personally I would buy either brand, though my expectation would be if I got 7 or 8 years I would be happy. Need a repair or spare parts? Book a Repair | Spares4Appliances WARNING: Read this before attempting any diy repairs. No representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.
Dan J Posted January 31, 2025 Author Posted January 31, 2025 Thanks a lot for taking the time to respond in detail Andy - all of interest and help to me and will, I am sure, be likewise to other readers. Whitegoodshelp 1
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