New Miele W 3740 Owner

[steviep]

Just bought the W3740. Premier threw in free delivery, connection and testing and took the old washer away for £789. That was £30 more than the online price I gave them but that didn't include the disposal charge and more importantly, they had the model in stock. Believe it or not, the new washer arrived and was connected and tested within TWO HOURS of the engineer making the call to order it!

It's incredibly well built. We've tested it already and it's performed brilliantly so far.

I'd just like to say thanks to Andy for providing this resource, which played no small part in helping us make a decision. It's a mine of useful information!

[Whitegoodshelp (Andy)]

Many thanks Stevie. It sounds like you got a very good deal. I'm a firm believer in not getting obsessed with getting something the absolute cheapest. If someone can supply what you want quickly, and at a fair price it doesn't matter if someone somewhere in the country could have supplied it £20 or £30 cheaper. It's easy to become so focussed on price only that you are blind to all the other aspects such as the standard of service someone gives, the little extras like taking the old one away and even installing the new and more importantly - the standard of service you get if things go wrong. Often the people selling at cut throat prices will let you down if things go wrong.

You picked an excellent model. The W 3740 is what I'm currently running at home and the review will be posted this week.

[steviep]

Many thanks Stevie. It sounds like you got a very good deal. I'm a firm believer in not getting obsessed with getting something the absolute cheapest. If someone can supply what you want quickly, and at a fair price it doesn't matter if someone somewhere in the country could have supplied it £20 or £30 cheaper. It's easy to become so focussed on price only that you are blind to all the other aspects such as the standard of service someone gives, the little extras like taking the old one away and even installing the new and more importantly - the standard of service you get if things go wrong. Often the people selling at cut throat prices will let you down if things go wrong.

That's right. Looking at some of the on-line deals, disposal and connection can easily add another fifty quid to the price. I could have connected the Miele myself as I did the Zanussi but the advantage of the seller connecting it is that if there's anything wrong, the right people are there at the right time to sort it out. They even capped the hot connection without having to be asked. I could also have taken the old machine away to the dump too - at some risk to my back! No, we may have paid a bit more than on-line prices, but we still got a very good deal.

You picked an excellent model. The W 3740 is what I'm currently running at home and the review will be posted this week.

A firm endorsement if ever there was one.

As an aside, when I was a youngster, I used to work in an electrical dept in a department store selling both brown and white goods. I could tell some stories, especially about the selling styles of some of the in-store demonstrators working there.

[Whitegoodshelp (Andy)]

You picked an excellent model. The W 3740 is what I'm currently running at home and the review will be posted this week.

Here it is - Miele W3740 review