Jump to content
John Lewis give 2 year guarantee on white goods appliances

 

Beko WY124PT44MW


Recommended Posts

Hello! 

Long time lurker here with a query.

 

I have a 30 month old Beko WY124PT44MW. I've noticed that between actions on a cycle, wash/rinse/spin, it'll drain for less than a second then take in water for less than a second.  It does this several times then it seems to remember what it's supposed to be doing!

 

There's no issue with it completing the wash programme though it always adds time on at the rinse stage which I know it'll do if it thinks it needs it.

 

I replaced the pump a few months ago, which was a PITA as this machine has no kick plate. However the hose connections on the new pump didn't match the old but I got all connected. Only noticeable difference is a slight kink where the sump hose connects to the pump.  Would this trigger a sensor causing the strange behaviour between programne tasks?

 

Cheers.

Link to comment
Share on other sites

  • Root Admin

Hello Ricardo. When you say it drains for less than a second, do you definitely hear the water pump being energised? There are faults where the water can siphon down the drain hose and slowly drain away, which causes the washing machine to have to keep topping up with water during the wash or rinse cycle. But if you can definitely hear the pump suddenly starting up and then turning off all a 2nd or so, then that's something quite different.

Overheating can cause the pump to energise during the wash cycle, and cold water to enter the washing machine. Once overheating has been detected, though, a washing machine should enter this cycle for several minutes in an attempt to cool down the hot water.

So again, it may not be anything like that. But apart from siphoning water (caused by the drain hose not being connected properly) or overheating, it's an unusual fault.

 

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Hi Andy, thanks for the reply.

 

Yes, the pump definitely kicks in. It's a bit weird.  As far as overheating is concerned I don't think it's that as I would feel it when touching the door.  I've noticed the new pump is noisy compared to the old, (before it failed).

 

I've searched high and low on how to reset the machine with no joy. Seems the model is quite rare. Any generic reset advice for a Beko doesn't work. 

 

Next time it's on I'll get a video up.

 

Cheers.

Link to comment
Share on other sites

  • Root Admin
23 hours ago, RicardoB said:

 

I replaced the pump a few months ago, which was a PITA as this machine has no kick plate. However the hose connections on the new pump didn't match the old but I got all connected. Only noticeable difference is a slight kink where the sump hose connects to the pump.  Would this trigger a sensor causing the strange behaviour between programne tasks?

Does the drain hose connect to the u-bend under the sink, or into a standpipe? Also, if the pump is now closer to the sump hose, and it kinks up, this could be exaggerated when full of laundry and water and the outer drum drops lower. This can cause the sump hose to collapse and cause draining problems. However, normally, the latter would cause washing machine to stop full of water when it's on spin because it can only empty half the water out before the sump hose collapsed due to suction.

 

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

  • Root Admin

Hi, it's nice to get a dog on a video :) If this fault only occurred after replacing the pump then you have to suspect it might be related. But if it only started some weeks after, then maybe it is just coincidence. As an engineer, we tend to home in on faults that occur shortly after the washing machine has been disturbed and worked on.

The only way to test for this properly would be to pull the washing machine out, hopefully leaving it connected. Then fill it with a heavy load and put it on a rinse and spin cycle to observe what happens to the sump hose when it is full of heavy laundry and water. And also what happens to it when the washing machine pumps away the water.

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Update-

I've reattached the sump hose to the pump, (properly this time!), and there's no twist or kink.

 

Loaded up machine and started up. Washed fine, drain and rinse seemed to be much improved. No sign of the previously mentioned issue. 

Between the first drain/rinse/spin and the fabric soft rinse/spin the pump ran constantly for 15 minutes or so. Then all silent for a few minutes, (countdown timer still decreasing), then it pumped for a second, took in water for a second. Did this twice then seemed to give itself a nudge and continued with the programme.

 

I'm thinking it's needing a reset but there's no info on doing it as it doesn't have the buttons that you're told to press. (See pic).

 

Also, it didn't add any time to the cycle for the first time since the pump replacement.

 

Cheers.

 

 

20230202_121744.jpg

Link to comment
Share on other sites

  • Root Admin

Thanks for the update. That seems like it's made a big difference. There's no reset on most washing machines. If there's a fault, it triggers an error code. When the fault is fixed, the error code disappears.

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Click here to - Book Repair Now

Buy Your Spare Parts

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Click here to - Buy spare parts now




  • Popular Contributors

    Nobody has received reputation this week.

  • Forum Statistics

    • Total Topics
      3.2k
    • Total Posts
      14.2k
×
×
  • Create New...