Jump to content
John Lewis give 2 year guarantee on white goods appliances

 

Washing machine drum doesn’t move by hand


Recommended Posts

My washing machine made a weird noise and then stop spinning after investigation and completely cleaning the drain hoses, I learned that the lack of spinning if because the drum is seized up. The motor works fine, the bearings look ok, the drain function works fine…

the only explanation I found online is that something is stuck between the inner and outer drum.. but the drum doesn’t move even one bit.. is that the only explanation? Should I see dents if that’s the case?

Link to comment
Share on other sites

  • Root Admin

Hi. It seems to move a fraction. When it stops does it feel like whatever is blocking it is solid like metal or with slight give like say a sock or pair of pants? The latter is main suspect of it hasn't been noisy and bearings seem OK. 

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

1 hour ago, Whitegoodshelp (Andy) said:

Hi. It seems to move a fraction. When it stops does it feel like whatever is blocking it is solid like metal or with slight give like say a sock or pair of pants? The latter is main suspect of it hasn't been noisy and bearings seem OK. 

Pretty sure it’s the latter. Can I fix it without having to open the whole thing?

Link to comment
Share on other sites

  • Root Admin

It depends where the obstruction is. If its somehow wrapped around the drum shaft, or got round the back and between the back of the inner drum and the outer drum it would need stripping down. And many modern washing machines are designed in such a way that they can't be stripped down (sealed drums). 

If it's something trapped underneath the drum it may be possible to retrieve it. I have some advice and help here 

How to remove something stuck under drum

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Click here to - Book Repair Now

Buy Your Spare Parts

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Click here to - Buy spare parts now




  • Popular Contributors

    Nobody has received reputation this week.

  • Forum Statistics

    • Total Topics
      3.2k
    • Total Posts
      14.2k
×
×
  • Create New...