Jump to content
John Lewis give 2 year guarantee on white goods appliances


Is loose door seal faulty - or as intended?

Recommended Posts

Hi community,

we are wondering if our door seal got loose or if it was always like that. 

The machine is fairly new, but support seems to be overrun and they told us they could send a technician but it will take a couple of weeks. As a family of four and a newborn expected very soon as well, a couple of weeks without a washing machine sounds like stuff nightmares are made off and we don't even know, if it is just ok or of water would find its way inside the electronics chamber.

Maybe someone of you has a similar machine and can compare how it looks? That would be awesome. Thanks in advance.

As I am unable to upload the images directly (error code 200):



Link to comment
Share on other sites

  • Root Admin

Hi. Looks normal. You can always pull back that bit to see below the lip of the drum. 

Need a repair or spare parts? 

Book a Repair | Buy appliance spares (Cheapest prices guaranteed)

Warning:  Read this before attempting any diy repairsNo representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of advice. I can't be held liable for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information on this website, which is given free of charge and in good faith.

Link to comment
Share on other sites

7 hours ago, Whitegoodshelp (Andy) said:

Hi. Looks normal. You can always pull back that bit to see below the lip of the drum. 

Ok, thank you very much! That's what I assumed. I mean, if it were connected to the metal part (sorry, I have no clue how it is called in English, in Germany we call it a drum) it would not be able to rotate and there was nothing where it makes sense to be connected to. My wife however was very sure, that it was different before. 

Good news!

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Appliance Repairs

Book washing machine & appliance repairs

Click here to - Book Repair Now

Buy Your Spare Parts

Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" -

Click here to - Buy spare parts now

  • Popular Contributors

    Nobody has received reputation this week.

  • Forum Statistics

    • Total Topics
    • Total Posts
  • Create New...